Staff and owners were awesome. Prompt responses through Expedia messaging from Joe; spotless, quiet, air conditioned suite; amazing view from rooftop patio; delicious continental breakfast delivered to room at exact time requested (best croissants ever!); lovely private balcony table and chairs for breakfast; fridge in room; access to freezer in common area/breakfast area. Charming, quaint Chateau. Although there are 2-3 flights of steep, narrow stairs, there are good railings and Tristan carried our luggage to our room. Interesting area with lots of cafe and restaurant choices. Offsite parking was close and worked well. Very walkable to Saint Jean Gate of walled city. We are seniors (late 60s/70) and we loved our stay here. Most comfortable and loved being close to pubs, shops and many food choices of Chateau area and Old Quebec. Highly recommend this quaint Chateau!