Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oaville ON

nicest hotel we've ever stayed at.

Posted May 1, 2015
This hotel is beautiful. The staff are super friendly + went out of their way to be accommodating. it's close to everything - we walked everywhere. I'm quite sure its the nicest hotel we've ever stayed at. I was very sad to leave the magnificent room - with a TERRANCE, not to mention the spectacular bathroom with HEATED FLOORS + magical shower. Also had a chance to get a massage at the spa...it was heaven. Just. Heaven. Make sure you ask for Amelie when you book your massage.
4 out of 5
by A verified traveler

Business stay

Posted Apr 25, 2015
Pros: comfortable bed and quietness
Cons: Check in is slow, girls at the checking desk have a snobby attitude internet in the room difficult to connect to
Best overall hotel in Quebec City, considering a cost / value ratio
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Une découverte!

Posted Apr 19, 2015
Magnifique Hôtel dans le vieux Québec. J'étais inquiet de la complexité à se trouver du stationnement à l'hôtel vu sa localisation dans le vieux Québec. Mais à l'arrivée un valet vient immédiatement prendre le véhicule pour le stationner sans frais. Réception rapide, efficace et courtoise. Chambre moderne et ultra-propre, avec machine Nespresso pour le café et petit rack à revues dans la chambre. Le plus agréable de l'Hôtel est l'exposition archéologique un peu partout dans l'hôtel. Des reliques découvertes lors de l'excavation des fondations de l'Hôtel sont exposées un peu partout dans des boîtes vitrées et éclairées au LED. Magnifique...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Top-tier hotel

Posted Apr 9, 2015
Top-tier amenities and service. You will not regret staying at this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Everything was perfect.

Posted Apr 6, 2015
This hotel made us feel that we were in the paradise,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brampton

First trip to QC. Great hotel in a great city,

Posted Apr 5, 2015
Pros: Amenities are excellent! The staff was more than willing to help with all requests.
Cons: I would not change a thing.
Location: Lots to do here. Everything from sightseeing, in horse drawn carriages,to boat tours. Several museums, art galleries and must see architecture near by
Location is perfect. Everything you want within walking distance. Wonderful shopping,several dinning options,from casual to the finest resteraunts in Old Quebec. One the best vacations we have taken. Hotel was better than we could have imagined!
5 out of 5
Recommended
for Everyone
by A verified traveler

in the heart of old Quebec city by the St-Lawrence

Posted Mar 31, 2015
great staff, very enthusiastic. interior decor is great if you are love history, you will enjoy the hundreds of artifacts on display.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 10, 2015
Beaucoup de petite attention a cet hôtel, un vrai 5 étoiles . Je dirais que le restaurant Le panache manque de choix et est trop cher pour ce qu'il offre, préférer le Saint amour ou la planque dans Limoilou .
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic hotel for honeymoon stay

Posted Mar 8, 2015
Great hotel and great staff. Wish we had a bit of a nicer view from our room but regardless it was a very comfortable room. Also would of been nice if there was a hot tub or something to relax after long day of skiing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Wonderful Stay in Veux Quebec

Posted Mar 4, 2015
Thank you for providing excellent accommodations in one of the most beautiful cities in North America. The staff at the hotel were extremely polite and courteous. We hope to visit again. Christina was very helpful and made us feel right at home. Thank you!