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Bonjour Carol-Lyne,Merci beaucoup d'avoir pris le temps de nous écrire un commentaire. Nous sommes ravis que les employés de notre établissement ont su vous donner un superbe service.N'hésitez de contacter les membres de notre équipe si vous avez besoin de quoique ce soit pour le reste de votre séjour.Au plaisir de vous revoir très bientôt.Jacques de la réception
10/10 Excellent
Denise
Traveled with partner
Apr 15, 2024
Liked: Amenities
Belle endroit pour séjourner
Denise
Stayed 1 night in Apr 2024
Response from Valérie on Apr 16, 2024
Bonjour Denise,Merci d'avoir pris de votre temps pour nous laisser ce commentaire. Nous sommes heureux de voir que vous avez apprécié votre séjour parmis nous. Prenez soin de vous et au plaisir,
Property was well maintained and staff was very friendly
Tracey
Stayed 2 nights in Apr 2024
Response from Nadyne on Apr 15, 2024
Hello Tracey Thank you for taking the time to write us a review. We really appreciate it. We are delighted to hear that your experience with our staff was very friendly.Sincerely,
Hi Abdelhak,Thank you for your note, we really appreciate. We hope to welcome you soon.
8/10 Good
Melanie
Traveled with family
Apr 12, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were exceptional.
The room however.....there was no fitted sheet on the bed, so my daughter pulled back the sheet to get into bed and there was a mattress pad and then the mattress. The pad had hair all over it. Curly dark hair if you get my drift.
There was what looked like an old dried vomit stain on the carpet as well.
Melanie
Stayed 2 nights in Apr 2024
Response from Jacques on Apr 13, 2024
Hello Melanie,Thank you for taking the time to write us a review. We really appreciate it. We are delighted to hear that your experience with our staff was exceptional. However, We are very sorry that your experience with the bed cleanliness was negative. We hope our staff was able assist you in that situation... We are very sorry for the inconvenience.We hope you have a great day and we hope to see you soon.Sincerely,Jacques from the front deskWe hope to see you
Merci encore pour votre professionnalisme et votre service de qualité
Josee
Response from Nadyne on Apr 9, 2024
Bonjour;nous sommes heureux de vous compter parmi notre clientèle régulière.c'est toujours un plaisir de vous revoir!
10/10 Excellent
Manjot
Apr 6, 2024
Liked: Property conditions & facilities
Very nice staff
Manjot
Stayed 1 night in Apr 2024
Response from Sarah on Apr 6, 2024
Dear Manjot,Thank you for taking your time to leave us this comment. We are happy to see that you enjoyed our establishment. Take care and have a nice day!
Hello Brittney,Thank you for taking the time to write us a review. We are delighted to hear that the rooms were to your liking and that the availability in the parking lot was convenient for you.We hope to see you again soon !Have a nice day.Jacques from the front desk
6/10 Okay
Javier
Traveled with family
Mar 30, 2024
Liked: Cleanliness, staff & service
It was to old for the price
Javier
Stayed 1 night in Mar 2024
Response from Sarah on Mar 30, 2024
Hello Javier,Thank you for staying at Travelodge Quebec. We take good notes of your suggestions to better the client's experience!We regret any inconvenience caused and will forward your message to the appropriate department.Thank youHave a nice day!
Was quiet while we there for a competition the renovations didnt bother us either. Missing a freezer in the fridge.
Brenda
Stayed 3 nights in Mar 2024
Response from Valérie on Mar 19, 2024
Hi Brenda, Thank you for taking your time to leave us this comment. We are happy to see that you enjoyed our establishment. Take care and have a nice day!Regards,
6/10 Okay
Sherri
Traveled with family
Mar 15, 2024
Disliked: Amenities
The outside parking area really needs some lights !
Sherri
Stayed 2 nights in Mar 2024
Response from Jacques on Mar 15, 2024
Hello Sherri,Thank you for taking the time to write us a review. We will forward this information to our maintance departement to see what they can do about it. Thank you for your comment.Have a nice day !Jacques from the front desk
8/10 Good
Sean
Mar 11, 2024
Sean
Stayed 3 nights in Mar 2024
Response from Jérémi on Apr 3, 2024
Dear Mr McKoy,Thank you for staying at Travelodge Quebec by Wyndham and for rating your stay with us with such a nice note.We hope to see you again soon!
6/10 Okay
Edward
Mar 10, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is under renovation. One of the machines in the gym wasn't working, the finishing in the hallways is not done, the place is dated.
The hotel is fine. It's clean, the staff is really nice, there's a nice restaurant. It's the details that make this place drab and sad. The pool is small, the gym equipment was broken.
It was fine but don't expect luxury
Edward
Stayed 2 nights in Mar 2024
Response from Sarah on Mar 13, 2024
Hi Edward,Thank you for staying at Travelodge Quebec. We take good notes of your suggestions to better the client's experience!We regret any inconvenience caused and will forward your message to the appropriate department. We are glad to here good reviews about our staff.Thank youHave a nice day!
Stayed here with my teen and tween for March break. It was a good location - lots of parking - clean - undergoing renovations. We stayed in deluxe room and it had some cool upgrades - amazing shower, touch lamps, usb, plugs.
Would stay again.
Jennifer
Stayed 2 nights in Mar 2024
Response from sarah on Mar 8, 2024
Hello Jennifer,Thank you for taking the time to give us a great review. We are glad to hear that your stay with us went well.We hope to see you again soon.Have a nice day !
10/10 Excellent
karine
Mar 5, 2024
karine
Stayed 2 nights in Mar 2024
Response from Nadyne on Mar 25, 2024
Bonjour Karine, Merci d'avoir pris de votre temps pour nous laisser cette belle note. Nous sommes heureux de voir que votre séjour avec nous ai été à votre convenance. Cordialement,
8/10 Good
Mirline
Traveled with family and small children
Mar 4, 2024
Liked: Cleanliness, amenities
I enjoyed my stay, however it could have been better. I would suggest to refill the coffee in the room, extra toilet paper and at least bottles of water.
Other then that, it was nice staying at the hotel.
Thank you
Mirline
Stayed 2 nights in Mar 2024
Response from Jérémi on Mar 5, 2024
Hi Mirline,Thank you for staying at Travelodge Quebec!We take good notes of your suggestions to better the client's experience!During your stay with us, feel always free to ask our employee or front desk if you need any extra items to your room.
Bonjour Stéphanie,Merci d'avoir choisit l'hotel Travelodge et de laissé un commentaire parfait à propos de votre séjour!Au plaisir de recevoir à nouveau votre visite.
10/10 Excellent
Raymond
Mar 2, 2024
Raymond
Stayed 1 night in Mar 2024
Response from Alice on Mar 22, 2024
Bonjour Raymond,Nous souhaitions vous remerciez pour cette superbe note. Nous sommes ravis de constater que votre séjour chez nous vous a plu. Au plaisir de vous accueillir de nouveau.
Stay was great. Staff was friendly and very helpful.
Peter
Stayed 1 night in Jan 2024
Response from Jacques on Feb 17, 2024
Hello Peter,Thank your for taking the time to give us a review. We are delighted to hear that your stay with us went well and that your experience with our team members was great. We hope to see you again soon.Have a nice dayJacques from the front desk
4/10 Poor
Christopher
Business traveler
Feb 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was under renovation every floor. Was very loud. Gym was unavailable for 3 days. Gym finally opened and equipment was out of order. Equipment was not clean (available equipment).
Restaurant was really good though. And my room was clean Room was not as per hotel room pictures
Christopher
Stayed 4 nights in Feb 2024
Response from Jacques on Feb 17, 2024
Hello there,Thank you for taking the time to write us a review. We appreciate it. We are saddened to hear that your stay did not meet your expectations. We are taking notes of your feedback. On the other hand, we are very happy to hear that the restaurant and the room cleanliness was to your liking.Have a nice day.Sincerely,Jacques from the front desk
4/10 Poor
Brenna
Feb 6, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Brenna
Stayed 4 nights in Feb 2024
Response from Alice on Feb 8, 2024
Bonjour,Nous somme navré que votre séjour n'ait pas été à la hauteur de vos attentes. Sâchez que si vous désirer en discuter, il nous fera plaisir d'entendre vos commentaires. Passé une agréable journée.Hello,We are sorry that your stay did not live up to your expectations. If you would like to discuss this, we would be delighted to hear from you. Have a nice day.
Hello Michael,Thank you for taking the time to give us a review. We are glad to hear that you enjoyed your stay with us.We hope to see you again soon !Have a nice day.Jacques from the front desk
10/10 Excellent
Gilles
Jan 26, 2024
Gilles
Stayed 1 night in Jan 2024
Response from Jacques on Jan 27, 2024
Bonjour M. Beaudoin,Merci d'avoir pris le temps de nous laisser une note. Nous sommes vraiment ravis que votre séjour parmis nous fut à la hauteur de vos attentes. Nous espérons que vous avez bien profiter de votre séjour à notre établissement.Au plaisir de vous revoir bientôt !Bonne journée !Jacques de la réception
8/10 Good
Geneviève
Jan 21, 2024
Liked: Cleanliness, staff & service
Geneviève
Stayed 2 nights in Jan 2024
Response from Jacques on Jan 22, 2024
Bonjour,Merci d'avoir pris le temps de nous laisser une note. Nous sommes heureux que votre séjour parmis nous se soit bien déroulé.Au plaisir de vous revoir bientôt.Salutations,Jacques de la réception
Hello Brittney, Thank you for taking your time to let us this nice comment. We are happy to see that you enjoyed your stay with us. Take care and have a nice day!
Hello Shrey, Thank you for taking your time to let us this nice comment. We are happy to see that you enjoyed your stay with us. Take care and have a nice day!
Hello Diana,We are glad to see that you enjoyed your stay with us at our hotel.It would be a pleasure to have you stay with us again soon.Have a nice day!
We were kind of forced to leave previous accommodations at Hotel Valcartier as they tried to charge us triple the normal fee. We drove through the blizzard just to end up at the doorstep of Travelodge. As we arrived to this hotel much before check-in time I thought I will just sit in a lobby and read. To our surprise the receptionist/young lady was so very kind that she allowed us to go to our room at the time that we arrived which we appreciated very, very much.
Dr. Suzana
Stayed 1 night in Jan 2024
Response from Alice on Jan 19, 2024
Hello Suzana,It's a pleasure to read you. We are happy to see that you're check-in went fast an that our people at the frontdesk gave you the best. We would be delighted to welcome you again.
Bonjour Emil,Nous vous remercions pour la note que vous nous avez attribuée. Merci d'avoir pris de votre temps pour nous faire ce retour. Une belle journée à vous!
10/10 Excellent
Helene
Jan 3, 2024
Helene
Stayed 1 night in Dec 2023
Response from Carolane on Jan 8, 2024
Bonjour Helene, Merci d'avoir pris de votre temps pour nous laisser cette belle note.Au plaisir,
This was our second time staying here and we both love it. The hotel is quiet, the staff are very friendly and polite. The room that we had was at 12 floor and it was very nice, clean but it looked a little bit outdated.
Mihaela
Stayed 4 nights in Dec 2023
Response from Valérie on Jan 9, 2024
Hello Mihaela, Thank you for taking your time to let us this comment. We are happy to see that you enjoyed your second stay with us. Take care and have a nice day!
10/10 Excellent
Lynda
Jan 3, 2024
Lynda
Response from Alice on Jan 25, 2024
Bonjour Lynda,Nous vous remercions pour cette note! Nous sommes très heureux de constater que vous avez apprécié votre séjour chez nous. Au plaisir de vous accueillir de nouveau
Bonjour Michael,Merci d'avoir pris de votre temps pour nous laisser cette belle note.Au plaisir de vous revoir bientôt!
10/10 Excellent
ALEJANDRA
Dec 30, 2023
ALEJANDRA
Stayed 1 night in Dec 2023
Response from Sarah on Jan 1, 2024
Hello Alejandra,We are glad to see that you enjoyed your stay with us at our hotel.It would be a pleasure to have you stay with us again soon.Have a nice day!
Great access to the highway
Very clean and comfy bed
Only wish the shower was better
overall great stay!
Nikki
Stayed 2 nights in Dec 2023
Response from Alice on Feb 1, 2024
Hello,we are very pleased to see that you enjoyed your stay with us. We are delighted that you found the location convenient, the entire room comfortable and the cleanliness. Hope to welcome you back soon.Travelodge Hotel by Wyndham
10/10 Excellent
Loveleen
Dec 30, 2023
Loveleen
Stayed 2 nights in Dec 2023
Response from Sarah on Jan 20, 2024
Hello Loveleen,Thank you for taking the time to leave us this great review.It would be a pleasure to have you stay with us again.Have a good day!
10/10 Excellent
Andrée-Anne
Dec 29, 2023
Andrée-Anne
Stayed 4 nights in Dec 2023
Response from Sarah on Dec 31, 2023
Bonjour Andrée-Anne,Merci d'avoir pris de votre temps pour nous laisser cette belle note. Prenez soin de vous et au plaisir,
The ac in our room was non-functional. Service man came at 1am in the night and wasn’t able to do much. Had to switch room in the middle of the night
Rachita
Stayed 2 nights in Dec 2023
Response from Sarah on Dec 31, 2023
Hello Rachita,Thank you for taking your time to leave us this comment. We apologize for the problems and will send your message to the appropriate department.Have a good day!
10/10 Excellent
Mannaïg
Traveled with family and small children, Traveled with pets, Traveled with family
My son want to come back !
Perfect easy communicate 2 rooms together letting all us be together all the time.
Mannaïg
Stayed 2 nights in Dec 2023
Response from Sarah on Dec 31, 2023
Hello Mannaïg,We are glad to see that you enjoyed your stay with us at our hotel.It would be a pleasure to have you stay with us again soon.Have a nice day!
8/10 Good
Tejaswini
Traveled with family
Dec 29, 2023
Tejaswini
Stayed 1 night in Dec 2023
Response from Sarah on Dec 31, 2023
Hello Tejaswini,We appreciate your time in leaving us a positive rating.Have a nice day!
6/10 Okay
David
Dec 27, 2023
David
Stayed 2 nights in Dec 2023
Response from Alice on Jan 20, 2024
Bonjour, Merci d'avoir prit le temps de nous laisser une note. Laisser nous savoir si vous désirer discuter de votre séjour. L'équipe de l'hôtel Travelodge Québec est toujours en quête d'amélioration. Au plaisir
10/10 Excellent
Felix
Dec 27, 2023
Felix
Stayed 2 nights in Dec 2023
Response from Alice on Jan 20, 2024
Bonjour Félix, Nous vous remercions d'avoir pris un peu de votre temps pour noter votre expérience à l'hôtel Travelodge Québec. Nous sommes ravis de constater que votre séjour s'est bien passé. Au plaisir de vous accueillir de nouveau!
10/10 Excellent
Bhargav
Dec 26, 2023
Liked: Amenities
The hotel has really impressive interior as well they organised room very well. It was my really nice experience ever with them.
Bhargav
Stayed 1 night in Dec 2023
Response from Valérie on Dec 28, 2023
Hi Bhargav, Thank you for taking your time to let us this comment. We are very happy to see that you enjoyed your stay with us. Take care and have a nice day,