Thank you for this amazing review, Jesse! We hope to see you again soon for another perfect stay in our City.

Thank you for this perfect score, Sherri! We're thrilled you loved your experience with us. We hope to have the pleasure of welcoming you again for another memorable stay!

Thank you for this great score, Atsushi! We're thrilled you enjoyed your experience, and we hope to see you again soon.

Thank you so much Anna for your positive feedback and wonderful comments! We are thrilled to learn that you enjoyed the hotel and its location. It is so fun to hear.We hope to see you again soon!

Bonjour,I am truly sorry to learn about this. It is not in our values at all here at Hôtel Clos Saint-Louis. Even if we are not on-site, we are always only a few minutes away. Guest satisfaction and customer service are a top priority for us, so I apologize if you didn't feel like this was the case. I will personally contact you today to know more about your stay.Thank you

Thank you for this great score, Nate! We're delighted you enjoyed your stay, and we hope to welcome you again soon.

Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your lovely feedback! We're thrilled to hear that your stay with us was everything you expected for a romantic getaway. We can't wait to welcome you back soon for another memorable experience!

I'm glad to hear that everything met your expectations! Thank you for your kind words. We strive to provide a super nice and convenient experience for all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your lovely review! We're delighted to hear that you enjoyed our amazing location in a quiet and pleasant area, perfect for dining, shopping, and exploring historical sites. We apologize for any inconvenience regarding the WiFi in your room and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back for another enjoyable stay soon!

Thank you very much for your excellent review on Expedia! We are delighted that you had a pleasant stay. Your positive feedback is highly valuable to us. Feel free to come back and visit us again on your next trip. We would be delighted to welcome you again!

Thank you very much for your feedback. Your comments are noted and we will work with the team on these to improve our service. We hope the rest of the stay was up to your expectations and we hope to see you again soon!

Thank you for the positive feedback. We are glad to know you enjoyed your stay in our hotel!

Merci Stéphanie pour cette rétroaction positive ! Nous sommes heureux d'apprendre que vous avez aimé votre séjour.

Bonjour Maureen, Thank you for sharing your experience with us. We apologize for the inconvenience you faced regarding parking on the first day of your stay. Your feedback regarding the parking situation is valuable, and we will certainly look into ways to improve this aspect of our service. We're glad to hear that despite this issue, you had an awesome stay, and we look forward to welcoming you back in the future. If you have any further comments or concerns, please don't hesitate to let us know.- Séfora

Merci pour cette rétroaction et cette note parfaite. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous !

Bonjour Mario,Merci énormément pour votre rétroaction parfaite ! Nous sommes très heureux d'apprendre que votre séjour méritait un 5 sur 5.En espérant vous revoir bientôt !

Thank you for your kind words! We're thrilled to hear that you find our rooms beautiful and that you choose to return to our hotel year after year. Your loyalty means the world to us, and we look forward to welcoming you back again soon!

We are extremely sorry to learn that there was a problem with the information we gave you before checking-in. We know it is extremely frustrating to go up and down stairs because of our mistake. We usually double check to make sure there are no errors, so we are truly sorry for this. Hope we can make it up to you in the future!

Thank you very much for this positive feedback and wonderful comments. We are very glad to enjoyed your stay with us!

Thank you very much for your feedback. We will look into that right away, we are very sorry about this issue. Glad to hear you enjoyed the rest of your stay!

Thank you for your feedback Christopher! You are welcome back anytime!

Thank you very much for this positive feedback. We are happy to learn that we were the chosen ones after your researches. Glad you enjoyed your stay!

Thank you very much for this positive feedback and wonderful comments! We are glad to learn that you enjoyed your stay and that everything went smoothly.

Bonjour Marc,Thank you for your constructive feedback. Within the hospitality world, we always want to become better and it is with comments like yours that we will get there. It is true that there is no control over the room temperatures as it is a very old building. Parking is only available upon reservation and we have very few, so it is first come first serve. We will also look to what happened with the amenities and the toilet paper.Thank you very much,Team Hotel Clos Saint-Louis

Thank you very much for this positive feedback and wonderful comments.

Thank you very much for this superb feedback and comments. Hope to see you again soon!

Bonjour Eric,Thank you for your feedbakc!

Bonjour Eric, Thank you so much for this positive feedback and we hope to see you again soon!Sincerely,Hôtel Le Clos Saint-Louis

Bonjour Germaine. We're delighted to hear that you enjoyed your stay at our property. It's wonderful to know that you found the beds comfortable and the property clean. We strive to provide exceptional service, and we're pleased that the staff were accommodating and helpful during your visit. We're glad you found our location perfect for your needs. We appreciate your kind words and hope to welcome you back in the future!

Bonjour Zion and thank you for taking the time to leave that incredible score! Have a wonderful day!

Bonjour Victoria, it's great to hear that! Thank you for leaving the review and we hope to host you again in the future!

Bonjour Lorne,Thank you so much for your wonderful feedback. We hope you will visit us again soon!

Merci pour cette rétroaction positive. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous !

Bonjour Krandeep, thank you for taking the time to leave us a score! We really appreciate that you chose us and we hope to host you again in the future!

Bonjour Stela. Thank you for your wonderful review! We're thrilled that you enjoyed the blend of old town charm and modern amenities during your stay. While accessibility can be a challenge in Old Quebec, we strive to provide a cozy and comfortable experience for all our guests. Your feedback is important to us, and we're here to assist you with any questions or needs you may have. We hope to welcome you back for another great stay in the future!

Thank you for your positive feedback! We're delighted to hear that you had a great experience at our hotel. While we do not have an elevator, we're glad that it did not detract from your overall enjoyment. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

Thank you for your kind words! We're thrilled you enjoyed the beauty, coziness, cleanliness, and tranquility of our hotel. We look forward to welcoming you back soon!

Bonjour Cheyenne, thank you for choosing our hotel for your last stay at Québec and for taking the time to leave a score! We appreciate it and hope to see you again!

Bonjour Cynthia and thank you for your fantastic review! We're delighted to hear that you found our place cozy and welcoming, and that our staff was attentive to your needs. We look forward to welcoming you back soon!

Bonjour Japneet, and thank you for your score and your comment about our service and the cleaniness of our rooms! It'll be our pleasure to host you again, have a wonderful day!

Bonjour Clinton. Thank you so much for this wonderful score that you left us! We're glad you enjoyed your stay and we hope to see you again!

Bonjour Stephane, Merci d'avoir pris le temps de nous laisser une note et de nous avoir choisis pour votre dernière visite au Québec. Nous souhaitions vous contacter pour en savoir plus sur votre séjour chez nous, mais n'hésitez pas à nous appeler pour nous faire part de vos commentaires sur votre séjour avec un superviseur. Bonne journée et nous espérons vous revoir !

Bonjour Trang, thank you for the great comment and score! It's a pleasure to see that you enjoyed your stay with us and we hope to see you again!

Bonjour Heather, Thank you for your feedback! We're delighted to hear that you enjoyed your stay and appreciated the charm of our accommodations in Old Quebec. We strive to provide a beautiful setting that enhances your experience of the area's historic charm and convenient location. If you have any further questions or need assistance during your next visit, please don't hesitate to reach out to our team. We look forward to welcoming you back soon!

Bonjour Richard et merci beaucoup pour nous laisser cette note merveilleuse! En espérant de vous revoir bientôt chez nous!

Bonjour Kristen. We appreciate your score and the feedback regarding the self-check-in experience. We understand that a personal touch is essential. While we operate with a self-check-in system, we're always one phone call away to assist and address any concerns. Your input is valuable, and we'll strive to create a more welcoming atmosphere for our guests. Thank you for choosing to stay with us and we hope to host you back!AlanGT

Bonjour Ethan, thank you for that amazing score and for choosing us! We look forward to host you again!

Bonjour Qiaoying, thank you so much for your score and for those beautiful words! We also look forward to host you again!