Ratings based on 711 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Québec

OK

Posted Apr 17, 2015
Location: Accès rapide à pieds à la rue St-Jean, au parlement, au Vieux Québec. Bien situé.
Pas de coffre de sûreté ni de réfrigérateur dans la chambre. WIFI dans la chambre fonctionnait très bien. Chambre propre. Stationnement à 24$ par jour si payé au Delta. On peut aussi payer au propriétaire du stationnement (Da Vinci). Ce n'est pas très clair lequel est le plus avantageux. Si on prend l'option à 24$ de l'hôtel, il faut repasser à l'accueil faire étamper un billet de stationnement par la réceptionniste à toutes les fois qu'on sort. Ça me semble un peu archaïque comme fonctionnement. J'étais là pour un congrès, mais ma conjointe n'était pas participante au congrès. J'ai voulu dîner au restaurant de l'hôtel avec elle et apporter mon lunch de congressiste (fourni par l'hôtel). L'accès nous a été interdit parce que j'avais un lunch. C'est stupide parce que ma conjointe aurait commandé au resto, donc ils se sont privés d'une vente. Si elle était aller manger toute seule, évidemment elle aurait monopolisé une table de deux de toute façon. On a mangé ailleurs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Everything was great

Posted Apr 5, 2015
Pros: Room was new and clean, very nice view of the city.
Hotel staff was extremely nice, especially Laurie during check-in and check-out :)
Comment from Hotel Management
Apr 8, 2015 by Guest Service manager, Hotel Management
We would like to thank you for your comments. We will be please to welcome you back on your next visit to Quebec city,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Gatineau

Très bien

Posted Apr 2, 2015
Pros: Propreté, calme.
Cons: ?
Location: S/O
Tout a été très bien. Belle chambre et souper à la chambre très bon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Tout étaient bien ,seul chose le stationnement étaient dans le gros prix
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Lauderdale, Florida

Wonderful Experience

Posted Feb 26, 2015
The staff at the Delta hotel truly went above and beyond in friendliness. Each member always went out of their way to help my fiance and I with any question we had and all spoke English quite well. Despite breaking my wrist snowboarding on the first day of my 8 day vacation, my trip was still wonderful in large part due to this hotel and its staff members. Also, on the flight home I realized that I left a very valuable item in the room and after calling the lost and found department they immediately shipped it back to me. I cannot express my gratitude for their concern. Overall: the hotel itself was very clean and modern (yet affordable) and the staff was merveilleux!
Comment from Hotel Management
Mar 12, 2015 by Guest service manager, Hotel Management
We are so thankful for your great comments. It has been a pleasure to welcome you and we will be please to welcome you back on your next visit to Quebec, Sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Good hotel with everything we needed

Posted Feb 4, 2015
Pros: The price, location, large and modern rooms, fast and free WIFI
Cons: More defined desks (concierge, spa, currency exchange, etc), free parking.
Location: Winter Carnival, the Capital, the Old City, shopping
I picked this hotel because my boyfriend talked about how he remembered staying here for Winter Carnival a few years ago. It had a moderate price for the weekend we were going (which actually went down as it got closer). The pictures and reviews don't do it justice- sure the exterior is a bit dated, but the inside looked to be recently remodeled. I was surprised at how big our king room was; we had a huge living room area, closet, and large bedroom area. Plus a whole wall of windows overlooking the pool. I'm used to hotels having several desks (one for currency, one for check-in, one for concierge, etc), but everything was rolled into one here, which I liked and didn't like. It was convenient for some things, but I missed the full on concierge. The bar seemed nice, though I only stopped in to get sodas. All of the service was great. We did go swimming, which was fun to do in the winter. Pool was nice and warm and perfect to defrost from the outside. We ordered some cocktails from room service, it came quickly and he shook my martini for me in the room, nice touch :) I did miss there not being a spa, and paying the extra money for parking, bu that seemed par for course in the area. It was centrally located to both the old city and all the Winter Carnival festivities. I will definitely be a repeat customer.
Comment from Hotel Management
Mar 12, 2015 by Guest service manager, Hotel Management
We would like to thank you for giving us your feedback following your stay with us. Please know that your comments are really appreciated and we will look forward to welcome you back next winter. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal

Au cœur de Québec, confortablement.

Posted Jan 30, 2015
Pros: La piscine et la situation dans la ville.
La piscine extérieure, en hiver, fut une expérience fut une expérience très spéciale et très agréable. Avons apprécié la grandeur de la chambre et la vue sur la ville. La gentillesse du personnel a contribué au bonheur de notre court séjour au Delta.
5 out of 5
Recommended
for Personal Event
by A verified traveler

tres bien

Posted Jan 24, 2015 on Hotels.com
merci beaucoup
Comment from Hotel Management
Jan 30, 2015 by Karen, Hotel Management
Merci à vous de nous avoir choisi. Dans l'attente de vous accueillir de nouveau,
5 out of 5
Recommended
for Families
by Gabriel

This traveler left a rating score only Posted Jan 20, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by raycraftfrom Stanstead

nice time with family

Posted Jan 18, 2015 on Hotels.com
Was really nice treated well and comfortable bed.
Comment from Hotel Management
Jan 29, 2015 by Karen, Hotel Management
Thank you for your comments. We will be please to welcome you back on your next trip to Quebec city. Sincerely,