Fairmont Le Chateau Frontenac (Quebec, Canada)

Rooms & Rates

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Room type

Fairmont One King or One Queen


One king, one queen, two double, or two twin beds. Duvets and choice of pillows. Inner courtyard view. 200-225 square feet. Table and two chairs. Minibar. Black-marble tile and makeup mirror in bathroom. Window opens.

Moderate


		One double bed with duvet and choice of pillows. No view. 14 square meters (150 square feet). Table and two chairs. Minibar. Black-marble tile and makeup/shaving mirror in bathroom. Window opens.

Fairmont Gold


One king bed with down comforter. Quebec city view. Located on floors 14–17 (concierge level). 300 square feet. Marble bathroom. Private check-in. Private lounge. Concierge service. Turndown service.

Deluxe Old City view


		One king bed, one queen bed, or two twin beds. City view. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies and video games. Coffee/tea maker and minibar. Complimentary weekday newspaper. Iron/ironing board. Hair dryer, makeup mirror, and complimentary toiletries.

Fairmont Two Double Beds


Two double beds. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies and video games. Coffee/tea maker and minibar. Complimentary weekday newspaper. Iron/ironing board. Hair dryer, makeup mirror, and complimentary toiletries.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pet deposit required
Pets accepted
Check-out time is noon
Check-in time starts at 4 PM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: CAD 32 per day (in/out privileges)
- Pet fee: CAD 35 per night
- Fee for wireless Internet in business center: CAD 17 (for 24 hours, rates may vary)
- Fee for wireless Internet in all public areas: CAD 17 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: CAD 17 (for 24 hours, rates may vary)
- Refrigerator fee: CAD 50 per day
- In-room microwave fee: CAD 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - First Party Certified

This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key Eco-Rating Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.

Fairmont Le Chateau Frontenac is listed in the 2012 Travel + Leisure 500.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

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Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom

In-room accessibility

Property Amenities

A city within a city, this Fairmont Le Chateau Frontenac offers its guests a wide variety of business and recreational amenities, such as wireless Internet access (surcharge) in public spaces, and a 48-foot indoor pool in an atrium complex that also features a spa tub and children's wading pool.

Other highlights include a business center, sauna, spa services, hair salon, four restaurants, and concierge services. The fitness center has an elliptical-type trainer, two exercise bikes, two treadmills, free weights, exercise balls, and strength-training equipment.

Swimming pool - indoor
Swimming pool - children's
Spa services on site
Spa tub
Massage - spa treatment room(s)
Sauna
Technology helpdesk
Concierge desk
Complimentary newspapers in lobby
Health club
Fitness facilities
Bar/lounge
Restaurant(s) in hotel
Breakfast available (surcharge)
Room service (24 hours)
Coffee shop or café
Ski shuttle
Limo or Town Car service available
Banquet facilities
Ballroom(s)
Multiple small meeting rooms
Exhibit space
Business center
Multiple large conference rooms
Event catering
Audio-visual equipment
Secretarial services
Internet access - wireless

Total number of rooms - 618
Porter/bellhop
Express check-out
Doorman/doorwoman
Security guard
24-hour front desk
Multilingual staff
Safe-deposit box at front desk
Tour assistance
Translation services
Hair salon
ATM/banking
Gift shops or newsstand
Shopping on site
Beauty services
Medical assistance available
Dry cleaning/laundry service
Patio
Shoe shine
Ski storage
Elevator/lift
Air-conditioned public areas
Wireless (high-speed) Internet access - surcharge
Self parking (surcharge)
Valet parking (surcharge)
Wedding services
Self parking
Airport transportation (surcharge)

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Fairmont Le Chateau Frontenac, Quebec, Canada, Property Amenities Pool

Rooms

This historic Fairmont Le Chateau Frontenac offers 618 guestrooms in a variety of configurations located in a six-wing complex capped by an 18-story tower. All rooms offer antique-style furnishings, bathrobes, work desks or tables with chairs, and windows that open. Bathrooms feature marble countertops and makeup mirrors. Many rooms are equipped with high-speed Internet access (surcharge). DVD players and VCRs are available on request (surcharge).

Room Amenities

Cable/satellite television channels
Video-game console
Pay movies
Premium bedding
Hypo-allergenic bedding available
Air conditioning
Climate control
Complimentary weekday newspaper
Blackout drapes/curtains
Voice mail
Multi-line phone
Minibar
Coffee/tea maker
Wake-up calls
Bathrobes
Complimentary toiletries
Hair dryer

Extra towels/bedding in room
Makeup/shaving mirror
In-room massage available
In-room childcare (surcharge)
Electronic check-out
Electronic/magnetic keys
Wireless high-speed Internet access (surcharge)
Iron/ironing board
Daily housekeeping
Window opens
Clock radio
Desk
Television
Rollaway beds available
Cribs (infant beds) available
Smoking permitted

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Dining

Le Champlain - Dinner daily and Sunday brunch at this fine-dining view restaurant overlooking the riverwalk and the St. Lawrence River. Serving staff appear in period dress in this ornate, multi-level restaurant featuring gilded columns, French doors, chandeliers, raised ceilings, and historical works of art. Continental cuisine is featured with an accent on local flavors and ingredients. A table d'hôte menu is available with or without wine.

Le Café de la Terrasse - Breakfast (buffet and à la carte), lunch, and dinner daily in this casual dining lounge located alongside the riverwalk and featuring views of the St. Lawrence River. Traditional provincial cuisine focusing on local flavors and ingredients is offered as well as more contemporary international favorites.

St. Laurent Bar & Lounge - Drinks and light meals are available daily in this sophisticated lobby-level lounge that features a fireplace and offers panoramic views of the St. Lawrence River. Unique martinis, single-malt scotch, and Cuban cigars are all available.

Le Bistro - Light meals, including pastries, sandwiches, soups, and salads, are offered from early morning to sunset in this casual café on the promenade level of the hotel.

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Fairmont Le Chateau Frontenac, Quebec, Canada, Dining Restaurant

Recreation

This Quebec hotel offers its guests extensive recreational opportunities, including a 48-foot indoor pool in an atrium complex that also features a spa tub and a children's wading pool. The fitness center has an elliptical-type trainer, two exercise bikes, two treadmills, free weights, exercise balls, and strength-training equipment.

An outdoor ice rink, open in winter, is located adjacent to the hotel, alongside the riverwalk. It is also possible to cross-country ski on the Plains of Abraham, an expansive park located less than a mile from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Golfing nearby
Golf - driving range nearby
Skiing - downhill nearby
Skiing - cross-country nearby
Snowboarding nearby
Snowmobiling nearby

Snowshoeing nearby
Running track/path nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Ice skating on site
Swimming on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Fairmont Le Chateau Frontenac

4.7

out of 5

avg. guest rating

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A Traveler from Dublin, OH

5.0

out of 5

“Fairy tale hotel in a fairy tale city.”

Absolutely stunning hotel inside and out in the most European city in North America. Everyone in this town was friendly and helpful. A must visit city and hotel!

David C from Sarasota, Florida

5.0

out of 5

“Magical”

Le Chateau Frontenac lived up to our expectations on our recent honeymoon visit. The ameneties were gracious, cocktail hour and breakfast on the 14th floor could not have been nicer. Intimate and comfortable. We salute your attention to the finest details.

A Traveler from Raleigh, NC

5.0

out of 5

“Le Chateau Frontenac”

We had a wonderful stay at "Le Chateau" last week. The hotel staff was surprisingly friendly and very accommodating. The hotel itself was everything we expected. Beautiful old property in the heart of Quebec City. Everything was within walking distance. Staff was more than willing to recommend good restaurants and arrange excursions. I dusted off my old high school French and found that the staff was delighted to hear it, however poorly executed. Two minor complaints: there is a hotel tour available and while entertaining, it was a bit pricey for what you get, and hotel guests do not get a discount. The second complaint was more of a concern. The. Hotel advertises it's wi-fi,but doesn't tell you that there is a charge for it. We were trying to avoid cell phone use due to cost, and checking in through e-mail, but the high cost of Internet access at the hotel forced us to do our Internet stuff at restaurants and the like. Very modestly priced hotels have free Wi-fi, and it seems odd that this world class property does not.

Area recommendations

The old quarter was the only part we got to, but it could keep you occupied for days.

Events and shows

We were there at the end of August. Cirque de Soleil does a free show every Summer night, and it was fantastic. A "must do"

Maria from Delray Beach, Fl

5.0

out of 5

“Felt like to stepped back in time”

Everything about this hotel expressed class and first rate service. The promenade was very romantic, and what a view! The hotel hosted visitors from all over the world.The one drawback was that the hotel was doing work on the front entrance so we could not get the fall feeling upon entering.

Area recommendations

Old Quebec and the under city are worth the time. Didn't have much time to visit outside the area even though we had a car.

A Traveler from Maryland

5.0

out of 5

“wonderful”

Enjoyed our stay in a very nice well kept 'castle'--especially after they changed our room to a better air conditioned room--beds quite comfortable

Area recommendations

Entire surrounding area (with a boardwalk on one side) has many shoppes, sidwalk art, many small sidewalk eating places

When to go

August-lots of families/children--pool kind of small for that

Getting there

Taxi from airport is a distance and kind of costly

Dining

very expensive in hotel but many nearby restaurants with great food (on advice of conceige)--hotel breakfast buffet expensive but very nice and comprehensive

Events and shows

Very nice shuttle bus trip to Falls and Orleans island (a must see)

Outdoors or beach

Wonderful place, clean, lots of musicians always playing music and street entertainers very fascinting

Marvin and Nancy D from Racine, WI

5.0

out of 5

“Exceeded Expectations!”

The hotel was terrific - incredible character and location. Room was clean and very comfortable, service was great, The staff was very helpful and friendly. Fitness center was very nice, cardio and weight room was not large but well equipped. The pool, hot tub and locker rooms were very nice. Hotel restaurants were quite good - service, ambience, and food. The location of the hotel is incredible - beautiful views overlooking both the old part of the city and the St. Lawrence. Very convenient for walking around both the upper and lower parts of the old city. Bistros, great shops, street artists, musicians, historic churches and cathedral's all within easy walking distance. We took a chance on the location and the hotel - used reviews to help make the decision. We went anticipating a good experience and Quebec City and the hotel Frontenac exceeded our expectations. It was a perfect 30th wedding anniversary trip - very romantic. We will definately make a return trip. The hotel was undergoing restoration work - it was good to see investment in this historic landmark. The restoration work was not disruptive or inconvenient and did not affect any services or amenities.

A Traveler from MI

2.0

out of 5

“unfortunatelly”

I made a reservation for a two- bed room. However, the room was a one-bed room. Although the stuff changed the room to a two-bed room, it was much terrible. The hot water included sand and the light in the rest room was burned out. The hotel was under construction. We were not able to see anything although we reserved a good view room with additional cost.

A Traveler from Cedar Rapids, Iowa

5.0

out of 5

“Fabulous Historic Hotel maintained in period style but with every convenience.”

Need directions? See the front desk. What's fun to do tonight? See the front desk. Where can I find...?See the front desk. No question is too small, no need is a chore. We could all take a lesson from the extreme customer service and friendlyness of the staff of the Chateau Frontenac. The tour of the hotel is well worth the time and small cost. Very informative and very interesting but also entertaining. Can't wait to stay at the Frontenac again - excellent location, excellent staff, excellent rooms, excellent Hotel! Merci Beaucoup!

Area recommendations

The old walled city is fun for history buffs but also has excellent shopping and beautiful churches. Within a short walk are the Citidel and the Discovery Center - both present excellent tours for those who like military history. A pleasant walk to the Musee National des Beaux Arts Quebec and the day can be enjoyed in a fabulous and huge art museum with gardens and grounds to explore. Just below Chateau Frontenac is Petite Champlain where shopping for anything you might like can be found. And the Quebec Plein Air Market and a huge local market can be found along the waterfront. What would you like to do? You can find it in Quebec City!

Events and shows

Cirque de Soleil puts on a free show most nights during the summer. Worth the short walk and guaranteed to be entertaining! About a hour long it's perfect for an evening entertainment and the beautiful area surrounding provides a nice walk.

Diana P from Smyrna, Ga.

4.0

out of 5

“Nice Hotel, but”

We enjoyed our stay, beautiful hotel, City. I founded it expensive after going directly from an other hotel in Maine that charged about the same price for a room with Wi FI and a breakfast buffet included in their price. The breakfast buffet at The Chateau, was very nice but pricey, first day they turned a family away after they were seated, because they were no longer serving breakfast. Those of us who noticed were displeased. Next day service was improved.Also the Chateau charges per day to park a vehicle in their garage, big problem finding parking in the old part of the city I would recommend the hotel, just the same

Area recommendations

See the entire part of the old city, inside the walls.

A Traveler from Beckley, WV

5.0

out of 5

“Best place to stay in Quebec”

Yes, it is more expensive than some of the other upscale hotels on Expedia but the extra price is well worth it for the location. The hotel is close to just about everything in Old Quebec City. The bed was the best we’ve ever experienced in a hotel (my husband can be super critical). The staff was accommodating and the concierge very helpful and knowledgeable, more so than the tourist center across the street. We also pleased to find that all major tours started at the hotel and that there was a Starbucks in the bottom lobby. When and if we go back to QC we will definitely stay at the Fairmont.

Area recommendations

Old Quebec City - European flavor, shops, food, street performers

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Fairmont Le Chateau Frontenac

Historic resort hotel overlooking Old Quebec

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