Ratings based on 1,922 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxurious hotel in the center of Quebec City.

Posted May 2, 2015
Pros: Everything!
Cons: Nothing.
We had a room with "no view" but we loved the view we had of the courtyard and rooftops of Quebec. The hotel is convenient to shopping, restaurants, museums: no car needed! It was perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler

short getaway

Posted Apr 30, 2015
service was great overall. we had to pay extra ($20/night) to upgrade to a renovated room, wasn't happy about that as we were expecting renovated room per the pictures online.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Would recommend to some but not all of me friends.

Posted Apr 24, 2015
Pros: Peace and quiet
Cons: Internet time had to be purchased. Not free
A very elegant and beautiful hotel. Very good food, but the bar seems to be too small for the crowds that wanted to enjoy the view. We could not find room so just went down the street to one of the cafes and met some very nice people.
2 out of 5
by A verified traveler

Posted Apr 21, 2015
Pros: Location
Cons: I wish we had known that the pool was closed
We chose this hotel because of the pool. Upon check in we were told that the pool was closed but that we could use the pool at nearby hotel. We wished we had chosen the other hotel. Rooms were small and cramped and it seems that everything was an extra charge. Rooms were very clean but we were next to the elevator.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom maine

Posted Apr 20, 2015
Clean comfortable rooms. Service was outstanding.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra, Australia

Fabulous historic hotel in an amazing location.

Posted Apr 19, 2015
Our stay was fantastic & we loved every minute of it. Yes the hotel is getting old, but that's one of the things we enjoyed about it - the history. The staff were friendly & helpful & we will definitely stay there again on our next trip to Quebec.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Apr 18, 2015
Love this place great experience the view is amazing great location
5 out of 5
Recommended
for Everyone
by A verified traveler

great

Posted Apr 13, 2015
Pros: every thing
Cons: nothing
this was the best place that we had ever stayed. i would go again. thanks very much.Bruce W.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

amazing

Posted Apr 10, 2015
the staff was excelent, the rooms were wonderful, I use Fairmont line when I can when I stay anywhere and i am always satisfied. I recommend this specific hotel for its charm and history. Its location is also amazing for shopping and quaint london charm. It is walking distance or a short cab ride to the more hip and bar scene.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Très bel hotel, très propre. Seul bémol, le coût excessif pour les services: wifi 16$, déjeuner brunch a 67$, bouteille d'eau dans la chambre 8,50$