Ratings based on 137 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good hotel, friendly staff!Posted Sep 25, 2014
Cons: Small fridge in the room
Big and clean room, frequent shuttle transfer to Quebec City, The room was missing a fridge though.
by A verified travelerfrom Los Angeles
Misleading advertisementPosted Sep 22, 2014
Cons: Keep your promise to your guests
Location: There is absolutely nothing near by. You can not buy a slice of bread or water nothing.
We are booked this room on 09 02 14. The hotel webpage showed FREE SHUTTLE service to downtown. We got there one day later and a receptionist told us "shuttle service is only in summer time' The only reason we choose this hotel because the shuttle service. Now what? We were in the nonrefundable non changeable contract and the hotel not keeping up there side of the contract.
for Familiesby Paulfrom NJ
FIrts time in QuebecPosted Aug 25, 2014 on Hotels.com
Shuttle was a good add on to the hotel
Recommendedby Amjud Aminfrom Calgary
nice locationPosted Aug 22, 2014 on Hotels.com
Room was not thoroughly cleaned on our arrival. There were no towels left in our room either. We had to request for both. Room still not cleaned well. There was garbage on the floors and old razor left in the bathroom. Not very well done for Sheraton.
for Familiesby A verified traveler
Posted Aug 22, 2014 on Hotels.com
for Familiesby tenzing bhotia
Posted Aug 21, 2014 on Hotels.com
Recommendedby Alfrom Toronto
Very pleasant stayPosted Aug 20, 2014 on Hotels.com
Well mantained indoors/outdoor facilities Very friendly people working at the hotel Convenient shuttle service to old city running every hour Clean room and bathroom Quality food prepared at the restaurant with good prices Good spa facilities. This is a hotel to recommend
for Getaway With Friendsby Fufrom Toronto
Worth the moneyPosted Aug 17, 2014 on Hotels.com
Worth the money
for Familiesby Jasonfrom Toronto
Posted Aug 13, 2014 on Hotels.com
Was very disappointed by this hotel. To begin with, it is nowhere near the Old city. Yes they have a shuttle, but you are limited on times and it is advertised as being close. Front desk staff was ignorant to us..... What a surprise to find out the pool (which is only a hottub) is adults only at night time..... Not recommended at all.... Let alone if you have a family with you.
for Familiesby S Higginsfrom Allentown, PA
Marvelously friendly staff!Posted Aug 12, 2014 on Hotels.com
Everyone at the hotel was extremely kind and helpful. The shuttle to Old Quebec City made our holiday enjoyable and simple. Thanks!