Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by pearl from lavaltrie

Sweet

Posted Apr 15, 2014
Like the spa & the restaurant service was super.the food was excellant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice bedroom

Posted Mar 27, 2014
It was very clean and the air conditioning was perfect. I recommend this hotel.
5 out of 5
Recommended
for Everyone
by ken from batavia ny

excellent facilities and staff

Posted Feb 26, 2014
Pros: The hospitality and the eggs benedict with mushrooms
Cons: Perhaps a little more salt on the walkways
Location: Hotel de Glace was made accessible by shuttle and we went back and forth with ease
We stayed for 2 nights and had the Hotel de Glace package and we were very pleased with the organization and ease of all our reservations. The staff were friendly, professional, courteous, and went out of their way to see that we had everything we needed.
5 out of 5
Recommended
for Everyone
by Lori from Ancaster, Ontario

Winter vacation

Posted Feb 17, 2014
Pros: Just about everything
Cons: The house coffee could be a better blend
Location: Jacques Cartier and the Ice Hotel / Snowmobiling and Skiing / Downtown Quebec The hotel location was perfect for the activities we wanted to enjoy.
We booked a winter vacation because we wanted to hike and dogsled in Jacques Cartier and visit the Quebec Winter Carnival. We had a wonderful week. We included and enjoyed the Ice Hotel and the many downtown attractions. We ate at a few restaurants where we enjoyed the service and atmosphere as well as the food. Everyone was very friendly and helpful. The accommodations at the hotel were excellent. We were comfortable even during some down time. The staff were very nice. I have posted pictures and comments on facebook so I could share the experience. I have suggested Four Points Sheraton to my friends and will most certainly return. Thank you :)
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2014
Pros: outdoor spa
4 out of 5
Recommended
for Business Travelers
by JM from Ontario

Quick in and out

Posted Jan 16, 2014 on Hotels.com
Didn't see much of the hotel, but what I did see was very nice!
5 out of 5
Recommended
for Families
by DCM from New Brunswick

Excellent

Posted Jan 8, 2014 on Hotels.com
Hotel is wonderful. Staff are very helpful and professional. The only complaint was that the health spa was booked up for a week after our arrival. I wanted to get a message for my wife and it wasn't possible. Normally you don't have to book these in advance. This one must be good! :-)
4 out of 5
Recommended
for Overnight Stay Before Destination
by Jessie Lavoie from Gatineau

This traveler left a rating score only Posted Dec 26, 2013 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2013 on Hotels.com