Ratings based on 438 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
for Studentsby A verified traveler
Posted Apr 11, 2015
Very nice experience! The service is very good! The room is clean and comfortable. The location is also very convenient!
for Everyoneby A verified travelerfrom Brooklyn, NY
Great little hotel centrally locatedPosted Apr 10, 2015
Pros: Clean, perfectly located, nice staff
Cons: Room smaller than expected
Location: Everything! Steps from Terrace Dufferin, Chateau Frontenac, old town (upper and lower), Citadel, etc
The hotel was perfectly located just steps from the Chateau Frontenac and the center of the old town (the upper part). Easy to walk the city and make multiple stops into the hotel to drop off bags or change shoes- it's not far from anything! Clean room although smaller than I expected. Great size for 2 people but not sure how it would be for families. Didn't try the gym/spa or the hotel breakfast so can't comment on those, but everything was clean and in order with no problems. Stayed 6 days and the hotel served every purpose I hoped it would. Staff was polite and performed their duties perfectly.
by A verified travelerfrom vancouver,canada
The location was great but not comfortable at all.Posted Apr 4, 2015
Pros: the location
Cons: Unless doing some major renovation
Location: In the old city behind the big hotel Chartal near the river and lots resturants walking distance to every where in the old city.
Booked from Expdia that was why cheap but it was very disappointing. The location is great but it is extremely uncomfortable. 1st you have to carry heavy luggages climbing several staires, then the room with one double bed was very small even for my 11 years old girl and I. The washroom was clean,but not the room. the blanket was very thin especially for cold winter.
for Everyoneby A verified travelerfrom Cape Breton, NS
accommodatingPosted Mar 1, 2015
I was able to get my room as soon as I arrived. That's a plus since you can't control your arrival time!! The staff was very kind and helpful. I liked the heat in the room since it was extremely cold outside! I like that there's no rugs!
for Everyoneby A verified traveler
Great Choice.Posted Feb 27, 2015
Pros: Great location.
Cons: Nope we had nothing to complain about.
Location: Great location and lots of restaurants to choose from just down the road and need the tourist office where all tours left from
Met the needs of a place to sleep with friendly and helpful staff. Great location and lots of restaurants to choose from just down the road and need the tourist office where all tours left from. We would definitely stay here again.
for Business Travelersby A verified travelerfrom Waterloo
Great location to the old portPosted Feb 24, 2015
Pros: location and free drinks in the lobby
Cons: Please make sure every single room has hot water
Location: Old port :) lot's of great restaurants nearby.
This hotel is located right in the old port which is quite convenient but I didn't get any hot water for shower during the stay.
for Everyoneby A verified travelerfrom Rhode island
Posted Feb 17, 2015
Great to be downtown near plenty of restaurants, shops and the carnaval which is why we went.
for Personal Eventby Scottfrom Long Island
Quaint Boutique Hotel with Great LocationPosted Feb 17, 2015 on Hotels.com
It's a very nice little boutique hotel with a friendly staff. The room was small, but clean and comfortable. The location was ideal, in the upper city but with easy access to the lower city. It's also a good value.
for Couplesby A verified traveler
Superbe emplacementPosted Feb 16, 2015 on Hotels.com
Hotel agréable, facile d'accès et très bien situé.
for Couplesby Dustinfrom Toronto
Winter festival stayPosted Feb 14, 2015 on Hotels.com
Hotel staff were very welcoming, friendly and helpful.