Ratings based on 438 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Students
by A verified traveler

Posted Apr 11, 2015
Very nice experience! The service is very good! The room is clean and comfortable. The location is also very convenient!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Great little hotel centrally located

Posted Apr 10, 2015
Pros: Clean, perfectly located, nice staff
Cons: Room smaller than expected
Location: Everything! Steps from Terrace Dufferin, Chateau Frontenac, old town (upper and lower), Citadel, etc
The hotel was perfectly located just steps from the Chateau Frontenac and the center of the old town (the upper part). Easy to walk the city and make multiple stops into the hotel to drop off bags or change shoes- it's not far from anything! Clean room although smaller than I expected. Great size for 2 people but not sure how it would be for families. Didn't try the gym/spa or the hotel breakfast so can't comment on those, but everything was clean and in order with no problems. Stayed 6 days and the hotel served every purpose I hoped it would. Staff was polite and performed their duties perfectly.
2 out of 5
by A verified travelerfrom vancouver,canada

The location was great but not comfortable at all.

Posted Apr 4, 2015
Pros: the location
Cons: Unless doing some major renovation
Location: In the old city behind the big hotel Chartal near the river and lots resturants walking distance to every where in the old city.
Booked from Expdia that was why cheap but it was very disappointing. The location is great but it is extremely uncomfortable. 1st you have to carry heavy luggages climbing several staires, then the room with one double bed was very small even for my 11 years old girl and I. The washroom was clean,but not the room. the blanket was very thin especially for cold winter.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cape Breton, NS

accommodating

Posted Mar 1, 2015
I was able to get my room as soon as I arrived. That's a plus since you can't control your arrival time!! The staff was very kind and helpful. I liked the heat in the room since it was extremely cold outside! I like that there's no rugs!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Choice.

Posted Feb 27, 2015
Pros: Great location.
Cons: Nope we had nothing to complain about.
Location: Great location and lots of restaurants to choose from just down the road and need the tourist office where all tours left from
Met the needs of a place to sleep with friendly and helpful staff. Great location and lots of restaurants to choose from just down the road and need the tourist office where all tours left from. We would definitely stay here again.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Waterloo

Great location to the old port

Posted Feb 24, 2015
Pros: location and free drinks in the lobby
Cons: Please make sure every single room has hot water
Location: Old port :) lot's of great restaurants nearby.
This hotel is located right in the old port which is quite convenient but I didn't get any hot water for shower during the stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode island

Posted Feb 17, 2015
Great to be downtown near plenty of restaurants, shops and the carnaval which is why we went.
4 out of 5
Recommended
for Personal Event
by Scottfrom Long Island

Quaint Boutique Hotel with Great Location

Posted Feb 17, 2015 on Hotels.com
It's a very nice little boutique hotel with a friendly staff. The room was small, but clean and comfortable. The location was ideal, in the upper city but with easy access to the lower city. It's also a good value.
4 out of 5
Recommended
for Couples
by A verified traveler

Superbe emplacement

Posted Feb 16, 2015 on Hotels.com
Hotel agréable, facile d'accès et très bien situé.
4 out of 5
Recommended
for Couples
by Dustinfrom Toronto

Winter festival stay

Posted Feb 14, 2015 on Hotels.com
Hotel staff were very welcoming, friendly and helpful.