Ratings based on 65 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Stephen from Virginia
Good Intentions metPosted Nov 24, 2013
Pros: Beautiful property, well maintained, nice rooms and amenities
Cons: A lamp with ability to plug in the base or power strip at the desk as there are few outlets near the bed or desk for plugging in laptop or cellphone
Location: Convenient to the airport and old town is just a trip dowwn 540 and up Grande Allee, easy to get to the highways. Good central location.
I wish I actually had more time to spend on the property, I was on business and spent most of my time off property except to sleep. The rooms are very clean, the beds are comfortable and the showers with multi systems of jets are heavenly after a day of jet plane travel. Each evening was peaceful and the receptionists very welcoming, polkite and helpful in giving directions.
for Everyoneby A verified traveler
Posted Nov 18, 2013
Cons: offer free coffee, etc. tuck shop not well stocked. free parking as advertised was not free at all.
for Everyoneby A verified traveler
Posted Nov 2, 2013
The staff was great, The driver that picked us up at the aribport was very friendly. First impressions are very inmportant. The check in girl went the extra mile and printed up the borarding pass for our morning flight. The bartender mixed tasty drinks and served olivies and nuts. The food was excellent. The server was friendly and attentive.
for Everyoneby Francine from Sept-Iles QC
Week end with familyPosted Oct 20, 2013
Pros: Cleanliness of the rooms , friendly efficient staff.
Cons: Free parking
Hotel well rated. Staff efficient and very courteous. Dining was great at the Monty Cristo Lounge. There were 5 of us and we sampled different dishes. It was very nice.. Our rooms were very clean and very quiet. Some critics were made on differents sites about the fact that some of the rooms were dated and average in the business class. Our rooms were fine. On the down side we had to pay $10 a day for parking per car. For a 4.5 star hotel, it should have been free.
for Couplesby Alan from toronto
Wonderful 3 night stay is a beautiful Spa near QCPosted Sep 20, 2013
Pros: Quite location nice pools and hot salt water Jacuzzis
Cons: update baths
Location: no historic building nearby, but the drive to city using the St. Champlain was worth the longer time getting to town .
if you have a car and want to see Quebec City, go to this resort/spa, it is in a quiet location and pretty good place. One can take a drive to the city using a wonderful lake view drive by using Blvd. St. Champlain to the city, simply breathtaking. Relaxing and nice place to get away from the usual busy hotels. Did not eat in their restaurants so can not say much about that. parking was easy and reasonable, $10 a day and had free Wi Fi. will go there again.
for Everyoneby haley from Orange county, CA
Terribly noisy, staff are rudePosted Sep 13, 2013
Cons: Everything needs to be improved, we won't stay here again for the service and the facility.
We were given a terribly noisy room right in front of the pool, we called the front desk to request a change of room, was informed the hotel was completely full, not possible to change to anywhere else. They were very rude, both the front desk and the manager, we will not stay in this hotel again.
for Everyoneby Stacey from New Jersey
Enjoyable stay, beautiful groundsPosted Aug 30, 2013
Very nice hotel. The grounds were enjoyable and peaceful. Breakfast at the the hotel was incredibly delicious. The room was pleasant and spacious; the decor could be updated. The staff was very helpful and ameniable, very accomodating. The shuttle to downtown Quebec was a great added bonus. The only two challenges were - a mix up with the shuttle pick-up from Old Quebec and at dinner time, the restaurant host had us wait a long time and overlooked us to seat another couple. Otherwise, the experience was delightful.
Posted Aug 20, 2013 on Hotels.com
Recommendedby G. Viens from Saint-Jean-sur-Richelieu
Confortaqble and cleanPosted Aug 16, 2013 on Hotels.com
Not far from anything. Well kept room and hotel. Nice sunday brunch.
Recommendedby A verified traveler
Posted Aug 12, 2013 on Hotels.com