Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from So. California

Great place to visit Quebec City

Posted Oct 15, 2014
Pros: The roominess!
Cons: The mechanical room needs to be checked out, either for the motor overhaul or for replacing a bearing.
Location: There is a large Mall within easy walking distance. The bus station nearby allowed us to take it to "Old Quebec." The Baton Rouge had great food.
Our stay was great! The suite is comfortable with a table large enough for four people and a relaxing area to watch TV, the bed in the bedroom was comfortable and the bathroom very roomy. We definitely would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

great for 1-night stay

Posted Sep 13, 2014
clean and quiet room; new, clean bathroom; free parking and hot breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

close to everything - highway, gas, restaurant, et

Posted Sep 7, 2014
Pros: accessible to everything.
Location: very convenient - close to shopping, food , highways. etc.
the staff are courteous, kind and reliable - I would say user friendly. the room was perfect , continental breakfast is good which I like in a hotel. I did enjoy staying in this hotel
3 out of 5
by A verified traveler from halifax

Close to shopping mall - horrible breakfast

Posted Aug 28, 2014
Pros: Suites with comfortable beds,
Cons: Staff can be courteous and the breakfast could be a lot better. They can't change the mall hours.
Location: Shopping mall
Okay room. Rude staff. The mall is right next door but has the oddest hours; it's mainly open from 9:30 to 5 with the exception of Thursday and Friday where it's open until 9 pm. If your going to book this hotel because you want to shop for a bit in the evening...well your going to be disappointed. Breakfast was horrible. Old sausage patties and mistery scrambled eggs..not at all what we would call appetizing. It's okay
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, awful breakfast.

Posted Aug 13, 2014
Although the breakfast was included in the price, we had to go eat somewhere else cause the food was terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from manitoba

little dated but good place to hang your hat

Posted Aug 11, 2014
Pros: large rooms
Cons: add a pool and update rooms
Location: lots of shopping,
great staff clean room wish it had a pool. rooms are quite and very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Brief stay in Quebec

Posted Aug 4, 2014
Pros: Location,staff,room and free shuttle.
Cons: Nothing
Location: Located just off main highway. Sufficient restaurants in the locale.
Ideally located for visit to Old Town Quebc. Bonus was the free shuttle bus. Room clean and spacious. Breakfast ample. Staff friendly and efficient.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 17, 2014 on Hotels.com
Staff was very helpful and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Hotel best suited to business people visiting Queb

Posted Jul 15, 2014
Pros: Everything available as advertised, clean, comfortable, spacious
Cons: Friendlier front desk staff
Location: It's by a busy highway, lots of retail outlets, not the best for holiday travellers without transportation
Everything we required, standard, nothing extra to make it individually appeal to us, functional
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Convenient for visiting Quebec City.

Posted Jul 9, 2014
Pros: Breakfast was decent. Nadja (or Nadya? Nadia?) at the front desk was very friendly and super-helpful, very pleasant.
Cons: More information about local restaurants (other than pizza places) would be helpful.
Location: 10-15 minutes from historic area. Parking is expensive but what can you do? The hotel has a shuttle but we didn't use it, so I can't comment.
The suite was comfortable (but not ready when we got there). I had reserved a non-smoking room but when we got there I was told that the room was smoking. She put us in a non-smoking room but it wasn't ready, so we went out for a few hours and came back later, no problem.