Exterior

Reviews of Super 8 by Wyndham Long Island City LGA Hotel

2 out of 5
Super 8 by Wyndham Long Island City LGA Hotel
31-62 14th Street, Queens, Astoria, NY

Reviews

6.6
Rating 10 - Excellent. 127 out of 712 reviews" "
Rating 8 - Good. 226 out of 712 reviews" "
Rating 6 - Okay. 179 out of 712 reviews" "
Rating 4 - Poor. 88 out of 712 reviews" "
Rating 2 - Terrible. 92 out of 712 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an up-and-coming area but the hotel itself is really, really bad.
Stayed 1 night in Mar 2024

2/10 Terrible

Cris Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret to inform you that our experience in this hotel in Long Island was highly disappointing. Despite booking a 2-bed room, our stay was marred by several issues. On our first night, around 10 pm, we encountered a leak in our room, forcing us to request a transfer to another room. While the hotel staff accommodated our request, the inconvenience was considerable. However, our disappointment escalated the following day when we returned from exploring the city to find that we could no longer access the new room we were assigned. To our shock, we discovered that our suitcases had been transferred to a different room without our consent or prior notification. The hotel staff had opened our suitcases and relocated all our belongings without seeking permission. This blatant invasion of privacy and disregard for guest belongings is unacceptable. Such actions not only breached our trust but also tarnished our overall impression of the hotel. We expected better treatment and respect for our privacy during our stay. We strongly advise against considering this hotel for future accommodation, as our experience fell far short of acceptable standards.
Stayed 5 nights in Mar 2024

2/10 Terrible

Erika

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Rotjanee

Stayed 1 night in Jan 2024

2/10 Terrible

NICHOLAOS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!!! BED BUGS !!! Do not book at this hotel it is infested with BED BUGS, there is no manager and the front desk person was not concerned about the BED BUG situation.

8/10 Good

latchmin

Stayed 1 night in Jan 2024

4/10 Poor

Manuel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo la propiedad necesita cambios en su estructura y en general se ven partes sucias.
Stayed 1 night in Dec 2023

4/10 Poor

Pablo

Stayed 1 night in Dec 2023

10/10 Excellent

Georgeta

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023

6/10 Okay

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room itself was a good design, although maintenance was serious needed in some aspects. The shower was full of fungi and I didn’t even attempt to use it. The smell was awful and it smelled like drugs everywhere except in the room. There were a lot of people smoking and doing drugs in the area, and it didn’t feel safe at times. A lot of cold air came in through the windows and it didn’t look properly insulated.
Stayed 1 night in Dec 2023

6/10 Okay

Marcos

Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and considerate staff
Stayed 1 night in Dec 2023

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. Nice people that helped us a lot with good informations and a very warm reception. We love to stay at Super 8. I recommend it to everyone who wants to be very close to Manhattan with several supermarket options, public transport and restaurants around.
Stayed 3 nights in Dec 2023

4/10 Poor

Allen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kathlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Its so quiet
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service
The staff were very helpful by keeping my big bag safe whilst I went downtown . My flight was an evening flight
Stayed 2 nights in Dec 2023

2/10 Terrible

Christian

Stayed 1 night in Dec 2023

4/10 Poor

William

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Paolo

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Artur, Gilboa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No in room coffee in the morning. Tiny room
Stayed 1 night in Nov 2023

4/10 Poor

Sharhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst night
The worst I have experience in my entire life. The bed was terrible, bathroom nasty,the furniture was in deplorable condition, the floor wasn’t clean,the curtains was dirty, the overall experience was beyond my expectation. I would not recommend someone to stay there who is looking for somewhere to stay on vacation. This hotel is a 2 and below. No in room microwave. No refrigerator. Bed sheets old and bed comforter. Everything so outdated.
Stayed 1 night in Oct 2023
Response from FAROOQUE on Oct 26, 2023
we keep always clean the room and everythings

2/10 Terrible

Andrea

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience
Beds with bed bugs, leaking ceiling leaking showers the worst experience ever Managers that scream at you and dont care
Stayed 2 nights in Oct 2023
Response from s on Oct 26, 2023
we do not have any bedbug in our hotels

6/10 Okay

Jo-Ann

Traveled with partner
Liked: Staff & service
It was surprisingly quiet, Cable TV had issues, on and off.
Stayed 2 nights in Oct 2023

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was supposed to be nonsmoking and reeked of cigarettes. We asked to be moved and we're refused. The place is terrible. Do yourself a favor and pick an alternative
Stayed 1 night in Oct 2023

6/10 Okay

Tabita

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked that we had groceries store nearby and 10 min to the subway station. The linens and towels were clean. Was surprised that the breakfast included was a yogurt and a granola bar...but the main reason i give 3 stars was bathtub was iuky also on the floor was dirty and some garbage under the beds...

6/10 Okay

Pedro

Got to be cleaner
Stayed 1 night in Sep 2023

4/10 Poor

Gerald

Business traveler
Disliked: Cleanliness, property conditions & facilities
The first night, my back pack and duffle bag got soaked sitting on the floor. The air conditioner leaked on the floor. They had no other room to stay in. Never even thought about a refund or anything else. The breakfast was a very disappointing. I stay at other hotels have real breakfast.
Air conditioner and you can see the paint bubbling with the water leakage.
Stayed 3 nights in Sep 2023
Response from FAROOQUE on Oct 12, 2023
what room is it

10/10 Excellent

Penny

Stayed 1 night in Sep 2023

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here
Do not stay here. Pay up or stay further out from Manhattan.
Stayed 3 nights in Sep 2023

8/10 Good

Jennifer, New Lenox

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was cordial. Room was good for the 3 nights we stayed. Bed and pillows were comfortable. Quiet at night. The area was walkable and conveniently located to numerous food, bars and other locations. No issues experienced.
Stayed 3 nights in Sep 2023

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service
Not clean, staff overworked
The one employee present when I arrived seemed overworked, with several people waiting and a street person looking for a free room. The key machine was not working. He gave me a non-working key and said he would come to my room and let me in with a master key. I went to the room and waited a long time. Went back downstairs where another employee had appeared and gave me a working key. The carpet was pretty disgusting. Had big dirty blobs that looked like chewing gum. Carpet had dirty, dusty areas surrounding the furniture legs. There were liquid spills on table surfaces that had not been cleaned. Hotel description online said there was a free breakfast. When I went to the breakfast area in the morning, all I saw was a coffee pot. When I asked where the breakfast was, the lady brought out a handful of small plastic packs of crackers. That was it. For $200, I was expecting at least a clean room. Glad it was only one night.
Stayed 1 night in Sep 2023
Response from FAROOQUE on Sep 17, 2023
WICH YOU WAS IN when did you stay in here super8

4/10 Poor

Redouane

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth it that price.
Stayed 1 night in Sep 2023

4/10 Poor

Kimberly

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Okay Place, standard Super 8
This place is alright. Rooms are very outdated, old, kind of dirty and small. I booked a room with queen bed but bed is full size at best. Room is quite small. But at least it has some of the basic amenities such as a fridge and coffee maker. Bathroom was alright, but small. Overall standard super 8 motel type. Location is okay with many shops, supermarkets, restaurants and such, but not as close to subway.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Concerned about the cleanliness and situation of the hotel with bedbugs, mold, hair and strange white powder. This is very dangerous for people.
Stayed 1 night in Sep 2023

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel meets my needs because of the location. Do I prefer a better hotel more expensive ? Yes anytime
Stayed 1 night in Aug 2023

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Sheila

Stayed 1 night in Aug 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Karyn

Liked: Cleanliness, staff & service
Bed was not very comfortable. Did appreciate early check in. Staff was fine.
Stayed 2 nights in Jul 2023

4/10 Poor

Edwin Manuel, Greenfield Park

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There was bedbugs in our beds!!
Stayed 2 nights in Jul 2023

6/10 Okay

Elizabeth Farah

Disliked: Staff & service, property conditions & facilities
I like the position of the Hotel. It was accessible and a lot of facilities were located nearby. For breakfast they give a light coffee, milk, or lipton tea, tropicana orange juice, yogurt and oatmeal bar! Every single day it's the same! There's no fruit, no bread, nothing cooked like eggs or hot dog, no sandwiches... They never clean my room in the 6 days, I don't know if I should ask them to do it, but they never offer to do it either. Anyway I spent my day out! Nobody to help you bring your bags in your room, you have to get them through the stairs by yourself, the same when you are leaving, nobody will help you with your bags, they just sit down and watching how you are struggling with them!
Stayed 7 nights in Jul 2023

6/10 Okay

Darleen Charmaine

Traveled with family and small children
Liked: Staff & service
It is in a not-safe area and dirty surroundings, far from the main NY attractions. The carpet flooring could be improved.

4/10 Poor

Deo

Stayed 2 nights in Jul 2023

4/10 Poor

Sylvia M

Traveled with family
Disliked: Cleanliness, property conditions & facilities
In all honesty, I’ve stayed at a Super 8 in Leominster, MS and the condition of it was in my view ten times better than the LIC Facility. Room was cramped and dingy. Stairway narrow difficult to get a carryon suitcase to the 2nd floor. Cleaning crew was noisy even though we had the “Do not Disturb” sign on. Dining area at LIC consisted of a small table and 2 chairs by the entrance. People at the front desk not too inviting. Really disappointed of this Super 8.
Stayed 2 nights in Jun 2023

4/10 Poor

Hakan

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay. After flight delay Super 8 was available. Bathroom was dirty, and carpet was filty. Breakfast was a joke. Yogurt and granola bar, only options.
Stayed 1 night in Jun 2023