Heritage Queenstown (Queenstown, New Zealand)

Rooms & Rates

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Room type

Deluxe room


		1 king2 queen1 trundleCotton linens and triple sheeting. Sofa bed. Balcony with view of the garden and courtyard. Desk. CD player. Television with satellite channels, VCR, and pay movies. Wired Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Rollaway bed available. Non-Smoking.

Studio Suite


1 king2 single1 sleeper sofaCotton linens and triple sheeting. Sofa bed. 51 square meters. Balcony. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

Forest View Villa


		1 king1 queen2 singleSelect Comfort mattress with cotton linens and triple sheeting. Sofa bed. View of the garden from patio. Separate sitting and dining areas. Fireplace. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchen with full-sized refrigerator/freezer, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Bathrobes. Washer and dryer. Non-Smoking.

Lake View Deluxe Room


1 king2 singleCotton linens. Sofa bed. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, VCR, and pay movies. Wired Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Non-Smoking.

Lake View Villa


2 queen2 singlePillowtop mattress with cotton linens and triple sheeting. Sofa bed. View of the mountains and lake from patio. Separate sitting and dining areas. Fireplace. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchen with full-sized refrigerator/freezer, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Bathrobes. Washer and dryer. Non-Smoking.

Two Bedroom Suite


2 king4 single1 sleeper sofa1 king and 2 singleCotton linens and triple sheeting. Sofa bed. 102 square meters. Balcony. Separate dining area. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

Lake View Two Bedroom Suite


2 king4 single1 sleeper sofa1 king and 2 singlePillowtop mattress with cotton linens and triple sheeting. Sofa bed. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

Lake View Studio Suite


1 king2 single1 sleeper sofaCotton linens. Sofa bed. 51 square meters. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 4 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-in time starts at 2 PM
Check-out time is 10 AM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: NZD 50 per night
- Fee for high-speed Internet (wired) in business center: NZD 5 (rates may vary)
- Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
- Buffet breakfast fee: NZD 29 per person (approximate amount)
- Rollaway bed fee: NZD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower

Handicapped parking
In-room accessibility

Property Amenities

The award-winning Heritage Queenstown offers breathtaking views of Lake Wakatipu and the spectacular Remarkables mountain range. Crafted of schist stone and native timbers, Heritage Queenstown perfectly captures the atmosphere of a European-style lodge. Exceptional guest facilities include a gymnasium, sauna, spa and a heated swimming pool that allows the luxury of swimming indoors or out in the fresh alpine air. Mackenzies, the hotel’s restaurant and bar, is a relaxed yet sophisticated retreat in which to unwind after a day’s activities or sightseeing. Intimate dining, complemented by glowing fires in winter, is contrasted by al fresco dining on expansive balconies in summer.

Spa tub
Spa services on site
Complimentary newspapers in lobby
Fitness facilities
Air-conditioned public areas
Fireplace in lobby
Bar/lounge
Restaurant(s) in hotel
Room service (24 hours)
Breakfast available (surcharge)
Airport transportation (surcharge)
Multiple large conference rooms
Event catering
Banquet facilities
Medical assistance available
Audio-visual equipment
Photocopy machines
Fax machine
Elevator/lift
Safe-deposit box at front desk
24-hour front desk
Multilingual staff
Porter/bellhop
Dry cleaning/laundry service
Currency exchange
Babysitting or child care
Laundry facilities
Ski storage
Patio
Exhibit space
Garden
Concierge desk
Express check-in

Tennis on site
One meeting/conference room
Luggage storage
Business center
Swimming pool - indoor
Gift shops or newsstand
Tour assistance
Massage - spa treatment room(s)
Multiple small meeting rooms
Sauna
Secretarial services
Barbecue grill(s)
Wedding services
Health club
Designated smoking areas
Beach/pool umbrellas
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Wired (high-speed) Internet access - surcharge
Library
Parking (free)
Secure parking
Area shuttle (complimentary)
24-hour business center
Meeting facilities size (meters) - 286
Number of meeting/conference rooms - 4
Self parking
Suitable for children
Swimming pool - outdoor
Television in lobby
Umbrella
Wheelchair accessible

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Heritage Queenstown, Queenstown, New Zealand, Property Amenities Pool

Rooms

Guest accommodations at Heritage Queenstown offer a variety of views, including lake, mountain and forest. Most rooms have private balconies, with all rooms containing minibars, robes, radiant heating, wireless and broadband connections (fees apply) and in-room safes. Televisions come with cable/satellite channels and pay movies. Bathrooms include, bathrobes, manuka branded toiletries, heated towel rails and separate bath and showers. Additionally, rooms include complimentary newspapers (on request) and coffee/tea making facilities. In-room massages and wake-up calls can also be booked.

Room Amenities

Cable/satellite television channels
Pay movies
Balcony
Direct-dial phone
Minibar
Coffee/tea maker
Wake-up calls
Turndown service
In-room massage available
Bathrobes
Complimentary toiletries
Hair dryer
Sofa bed

In-room childcare (surcharge)
Electronic/magnetic keys
Wired high-speed Internet access (surcharge)
Clock radio
Desk
Window opens
Cribs (infant beds) available
Iron/ironing board
In-room safe
Blackout drapes/curtains
Complimentary newspaper
Climate control
Daily housekeeping

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Dining

Heritage Queenstown has a restaurant on site. 24-hour room service is available.

Recreation

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golfing nearby
Golf - miniature nearby
Snowboarding nearby
Skiing - downhill nearby
Ice skating nearby
Snowshoeing nearby
Boat launch nearby
Boating nearby
Rowing or canoeing nearby
Kayaking nearby
Sailing nearby
Rafting nearby
Running track/path nearby
Sports center nearby
Mountain biking nearby
Hiking/biking trails nearby
Bicycle rentals nearby

Scooter/moped rentals nearby
Horse riding/rental nearby
Skydiving nearby
Parasailing nearby
Helicopter/airplane tours nearby
Bird watching nearby
Fishing nearby
Playground nearby
Ecotours nearby
Bungee jumping nearby
Snowboard park nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Swimming on site
Tennis on site
Segway rental/tour nearby

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Spa

Body treatments

Facial treatments

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Heritage Queenstown

4.6

out of 5

avg. guest rating

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Showing 1 - 10 results (of 10)

Marcelo C from Piracicaba, SP, Brasil

5.0

out of 5

“nice hotel”

Everything was fine, excellent option for a good price.

A Traveler from Australia

4.0

out of 5

“Sneaky King size room”

The hotel its self was great. We had a one bedroom unit. The only thing that i didnt like about it was the fact they attached two single bed to make the King bed. It was quite uncomfortable as the beds moved apart. But apart from that very nice hotel.

HO James from Hong Kong

4.0

out of 5

“Better than satisfactory”

Facilities: Clean and overall better than satisfactory. Car park: Convenient and secure, has lift direct from basement to higher floors. Paid internet: 2 internet computers can be used at the reception lounge, but only one computer connected to the printer. The staff was so kind to change the computer free of charge so that we can print out the boarding pass when we checked in on-line. Location: Quiet and nice environment. 10min. walk from the small Queestown city center, down a slope and then along the lake side. On the way to Glenochy, a fine trip along the coast of the lake. Food standard: 2 Chinese restaurants we tried in the city center are just pass.

When to go

New Zealand's summer is most enjoyable, unless you are fond of skiing.

A Traveler from Southern California

5.0

out of 5

“Loved our Villa”

We stayed in one of the lake view three bedroom villas at the Heritage Queenstown and I can't wait to go back with my whole family. The villas are modern and comfortable, with stunning views of the lake and the surrounding mountains. Kitchen is fully furnished and makes cooking fun. The living area has a gas fireplace and french doors. Upstairs, the master bedroom has french doors opening to a small balcony and private bath with a large window, both overlooking that beautiful view. Two smaller bedrooms share a bath. And there is a washer/dryer in a closet in the hall. Located in a quiet spot just minutes out of town. Perfect home base for exploring the many beautiful attractions of the south island.

A Traveler from Fairhope, AL

5.0

out of 5

“Like Colorado”

The hotel is very much like the ski lodges in Aspen and Vail and was very confortable. We stayed there Oct. 1-4, and it snowed in town for only the second time in the season! The trip to Milford Sound is well worth the time it takes and is spectacular! We went the first day of our stay and were glad we did, as the following day the trip was cancelled due to the snow.

Traveler's tip

Queenstown is much like other ski towns, full of places to eat, drink, and shop. Ferburgers is a great place to grab a burger at a reasonalbe price, and is where the locals eat!

A Traveler from Oakland, CA

4.0

out of 5

“Great View”

Worth the upgrade to deluxe lake view room! Waking up every morning to one of the most beautiful views I have ever seen.

A Traveler

5.0

out of 5

“Nice Stay”

Enjoyed our stay... loved Queenstown.

Barbara K from Sydney NSW

4.0

out of 5

“A beautifull location with a lovely view”

Our stay was all my daughter and I could have wished for, a warm room soft beds and a view from our balcony picture postcard. Will return with other members of my family.

Traveler's tip

Queenstown is one of the main tourist resorts, especially during the Ski Season. This Hotel had the local bus picking up guest to take them down-town on a regular basis. It was also free much better than using a car as the parking is not easy.

A Traveler from Atlanta, GA

5.0

out of 5

“Good Hotel”

Great hotel. Very clean, big and comfy and not far from the center of town.

A Traveler from Los Angeles, CA

5.0

out of 5

“Queenstown Digs”

Big Hotel...not intimate, boutique 6 room romantic B&B. But, immaculate rooms. We did not request a view of the lake but got a wonderful view! It is a bit removed from town (10-15 minute walk)but the hotel provides a pass for the local bus that stops in front and it runs constantly. Lots of amenities (pool, spa, gym etc.). Very OK. We would go there again. L&B

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