Book your room at Heritage Queenstown

Room type

Luxury hotel with full-service spa and restaurant

Location

Situated in Queenstown, this luxury hotel is within 1 mi (2 km) of Lasseters Wharf Casino, Steamer Wharf, and TSS Earnslaw Steamship. Kiwi and Birdlife Park and Skyline Gondola are also within 1 mi (2 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an indoor pool. Free self parking is free. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 211 rooms offer WiFi, wired Internet, and 24-hour room service. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.

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Heritage Queenstown

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Heritage Queenstown features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

This 4.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measure 3078 square feet (286 square meters). This luxury hotel also offers a health club, a spa tub, and a sauna. Onsite self parking is complimentary.

Heritage Queenstown has designated areas for smoking.

  • Spa services on site
  • Spa tub
  • Complimentary newspapers in lobby
  • Fireplace in lobby
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 211
  • Elevator/lift
  • Multilingual staff
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter/bellhop
  • Number of floors - 4
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • Laundry facilities
  • Ski storage
  • Garden
  • Full-service spa
  • Indoor pool
  • Gift shops or newsstand
  • Luggage storage
  • Express check-in
  • Tennis on site
  • One meeting room
  • Spa treatment room(s)
  • Conference space size (feet) - 3078
  • Free self parking
  • Sauna
  • Number of buildings/towers - 5
  • Barbecue grill(s)
  • Wedding services
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Library
  • Conference space size (meters) - 286
  • 24-hour business center
  • Outdoor pool
  • Television in lobby
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Family Friendly Amenities

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Laundry facilities
  • In-room childcare (surcharge)
Internet

Internet

Available in all rooms: Wireless internet access (15 NZD per 24 hours surcharge), Wired internet access (15 NZD per 24 hours surcharge)

Available in some public areas: Wireless internet access (0.1 NZD per 60 minutes surcharge), Wired (high-speed) Internet access - surcharge

Parking

Parking

Free self parking

Room Amenities

Room Amenities

  • Pay movies
  • Room service (24 hours)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • In-room childcare (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Iron/ironing board
  • In-room safe
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • Wireless Internet access (surcharge)
  • Complimentary newspaper
  • Daily housekeeping
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Where to Eat

Where to Eat

Breakfast is available for a surcharge each morning.

Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Nearby Things to Do

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Rafting nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Skydiving nearby
  • Parasailing nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Segway rental/tour nearby
  • Tennis on site
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Spa Services

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Steam room in spa
  • Sauna in spa
  • Massages
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Body treatments
  • Facial treatments
Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Braille or raised signage
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Promotions

Free Wireless Internet Access

Book a stay in a 3-Bedroom Villa and receive free wireless Internet access of up to 500mb per 24 hours.

Must book a 3-Bedroom Villa to qualify. Offer applies to Wi-Fi only. Guests will need to organize an Apple AirPort at the front desk.

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National Rating

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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