Featured Image Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Kitchenette In-Room Kitchenette Living Room Outdoor Spa Tub Indoor/Outdoor Pool Indoor/Outdoor Pool Indoor/Outdoor Pool Indoor/Outdoor Pool Fitness Facility Restaurant Restaurant Hotel Lounge Ballroom Ballroom Ballroom Ballroom Ballroom Ballroom Meeting Facility Fireplace Fireplace Property Grounds Hotel Front Hotel Front Terrace/Patio Aerial View Lake View Balcony View
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Book your room at Heritage Queenstown

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Room type
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Deluxe Room

One King Bed or Two Single Beds
366 square feet • Max Occupancy: 3 adults
Includes: Free Parking
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Family Room

One King and Two Single Beds
Unknown area • Max Occupancy: 2 adults, 1 child
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Studio Suite

One King Bed or One Sleeper Sofa Bed or Two Single Beds
538 square feet • Max Occupancy: 3 adults, 1 child
Includes: Free Parking
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Studio Suite, Lake View

One King Bed or One Sleeper Sofa Bed or Two Single Beds
538 square feet • Max Occupancy: 3 adults
Includes: Free Parking
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4.5-star luxury hotel in Queenstown with an outdoor pool

Location

Situated in Queenstown, this luxury hotel is close to Lasseters Wharf Casino, Steamer Wharf, and TSS Earnslaw Steamship. Also nearby are Bob's Peak and Kiwi and Birdlife Park.

Hotel Features

In addition to a restaurant, Heritage Queenstown features an indoor pool. Other amenities include a bar/lounge and ski storage.

Room Amenities

Guestrooms have wireless Internet access (surcharge), high-speed (wired) Internet access (surcharge), and safes; rooms also include minibars and coffee/tea makers.

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Overview

In addition to an indoor pool and an outdoor pool, Heritage Queenstown provides a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

Business amenities at this 4.5-star property consist of a 24-hour business center, secretarial services, and audiovisual equipment. Event facilities measuring 3078 square feet (286 square meters) include a meeting/conference room, exhibit space, and banquet facilities. This luxury hotel also offers a sauna, spa services, and a library. Complimentary parking is available on site.

Heritage Queenstown has designated areas for smoking.

  • Spa tub
  • Spa services on site
  • Complimentary newspapers in lobby
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Bar/lounge
  • Restaurant
  • Room service (24 hours)
  • Airport transportation (surcharge)
  • Event catering
  • Banquet facilities
  • Medical assistance available
  • Audiovisual equipment
  • Elevator/lift
  • Total number of rooms - 211
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Number of floors - 4
  • Babysitting or childcare
  • Currency exchange
  • Dry cleaning/laundry service
  • Laundry facilities
  • Ski storage
  • Garden
  • Exhibit space
  • Patio
  • Concierge desk
  • Express check-in
  • Tour assistance
  • Swimming pool - indoor
  • Gift shops or newsstand
  • Tennis on site
  • One meeting/conference room
  • Luggage storage
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 3078
  • Sauna
  • Secretarial services
  • Number of buildings/towers - 5
  • Barbecue grill(s)
  • Wedding services
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Library
  • Free parking
  • Secure parking
  • Meeting facilities size (meters) - 286
  • 24-hour business center
  • Self parking
  • Swimming pool - outdoor
  • Television in lobby
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Internet

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Free parking, Secure parking, Self parking


In the room
  • Pay movies
  • Direct-dial phone
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • In-room childcare (surcharge)
  • Cribs/infant beds available
  • Iron/ironing board
  • In-room safe
  • Wired high-speed Internet access (surcharge)
  • Blackout drapes/curtains
  • Wireless Internet access (surcharge)
  • Complimentary newspaper
  • Daily housekeeping
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Eat and drink

Hot/cold buffet breakfasts are available for a surcharge and are served each morning.

Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Play

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf - miniature nearby
  • Snowboarding nearby
  • Skiing - downhill nearby
  • Ice skating nearby
  • Snowshoeing nearby
  • Boat launch nearby
  • Rafting nearby
  • Boating nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Running track/path nearby
  • Sports center nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Horse riding/rental nearby
  • Fishing nearby
  • Bird watching nearby
  • Playground nearby
  • Ecotours nearby
  • Bungee jumping nearby
  • Snowboard park nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Swimming on site
  • Tennis on site
  • Segway rental/tour nearby
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Spa
  • Steam room in spa
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Braille or raised signage
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
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Check-in

Check-in time starts at 2 PM


Check-out

Check-out time is 10 AM


How you can pay

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa


You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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We Should Mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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Free Wireless Internet Access

Book a stay in a 3-Bedroom Villa and receive free wireless Internet access of up to 500mb per 24 hours.

Must book a 3-Bedroom Villa to qualify. Offer applies to Wi-Fi only. Guests will need to organize an Apple AirPort at the front desk.

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Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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