Book your room at Heritage Queenstown

Room type

4.5-star luxury hotel in Queenstown with a full-service spa

Location

Situated in Queenstown, this luxury hotel is close to Lasseters Wharf Casino, Steamer Wharf, and TSS Earnslaw Steamship. Also nearby are Bob's Peak and Kiwi and Birdlife Park.

Hotel Features

In addition to a restaurant, Heritage Queenstown features an indoor pool. Other amenities include a full-service spa and a bar/lounge.

Room Amenities

Guestrooms have wireless Internet access (surcharge), high-speed (wired) Internet access (surcharge), and safes; rooms also include minibars and coffee/tea makers.

Heritage Queenstown

At your hotel

In addition to a full-service spa, Heritage Queenstown features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

This 4.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measure 3078 square feet (286 square meters). This luxury hotel also offers a health club, a spa tub, and a sauna. Onsite self parking is complimentary.

Heritage Queenstown has designated areas for smoking.

  • Spa services on site
  • Spa tub
  • Complimentary newspapers in lobby
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Room service (24 hours)
  • Bar/lounge
  • Restaurant
  • Airport transportation (surcharge)
  • Multilingual staff
  • Safe-deposit box at front desk
  • Elevator/lift
  • Total number of rooms - 211
  • 24-hour front desk
  • Porter/bellhop
  • Number of floors - 4
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • Laundry facilities
  • Ski storage
  • Garden
  • Full-service spa
  • Tennis on site
  • Gift shops or newsstand
  • Indoor pool
  • Express check-in
  • One meeting room
  • Luggage storage
  • Spa treatment room(s)
  • Conference space size (feet) - 3078
  • Free self parking
  • Sauna
  • Number of buildings/towers - 5
  • Barbecue grill(s)
  • Wedding services
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Library
  • 24-hour business center
  • Conference space size (meters) - 286
  • Outdoor pool
  • Television in lobby
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Stay connected

Available in all rooms: Wireless Internet access ( 15 NZD /24 hours surcharge ) , Wired high-speed Internet access ( 15 NZD /24 hours surcharge )

Available in some public areas: Wireless Internet access - ( 0.1 NZD /60 minutes surcharge ) , Wired (high-speed) Internet access - surcharge

Park your car

Free self parking

In your room

  • Pay movies
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • In-room childcare (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Cribs/infant beds available
  • Iron/ironing board
  • In-room safe
  • Wireless Internet access (surcharge)
  • Blackout drapes/curtains
  • Complimentary newspaper
  • Daily housekeeping
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Eat and drink

Breakfast is available for a surcharge each morning.

Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Play

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Parasailing nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Segway rental/tour nearby
  • Tennis on site
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Relax

The onsite spa has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Steam room in spa
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Braille or raised signage
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

The fine print for Heritage Queenstown

When you arrive

Check-in time starts at 2 PM

When you leave

Check-out time is 10 AM

How you can pay

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Free Wireless Internet Access

Book a stay in a 3-Bedroom Villa and receive free wireless Internet access of up to 500mb per 24 hours.

Must book a 3-Bedroom Villa to qualify. Offer applies to Wi-Fi only. Guests will need to organize an Apple AirPort at the front desk.

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National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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