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Reviews of Highview Apartments

3.5 out of 5
Highview Apartments
66-70 Thompson Street, Queenstown

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 417 reviews" "
Rating 8 - Good. 104 out of 417 reviews" "
Rating 6 - Okay. 28 out of 417 reviews" "
Rating 4 - Poor. 7 out of 417 reviews" "
Rating 2 - Terrible. 3 out of 417 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deana

Traveled with partner
Liked: Cleanliness, amenities
Amazing views and very spacious apartment! Comfortable and clean.
Stayed 2 nights in Mar 2024

8/10 Good

Abigail Angela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
I loved the views and mountains that surrounded us was so good to wake up to such beauty
Stayed 7 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stunning lake view. Apartment was comfortable and spacious. The walk up the hill is steep but totally doable- don’t let that deter you.
Stayed 4 nights in Mar 2024

10/10 Excellent

Li Li, Sydney

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place and very close to the city centre, albeit with a steep hill to walk back
Stayed 4 nights in Feb 2024

4/10 Poor

Vinu

Liked: Cleanliness
Disliked: Amenities
The studio room I stayed in had an inadequate kitchenette, no sink, no dishwasher , no scrub to wash the dishes, just toaster and microwave. Laundry was a paid laundry system, there was no washer or dryer in the room. Internet speed was good. No air conditioning but had a fan. Studio room is in the basement, so no view. Felt the room charge was high for what I got.
Stayed 5 nights in Feb 2024
Response from Jade on Mar 1, 2024
Hi VinuThank you for taking the time to provide feedback on your recent stay with us. We value all feedback as it helps us improve our services and better meet the needs of our guests.We're glad to hear that you found our internet speed satisfactory during your stay. However, we apologize for any inconvenience caused by the facilities not meeting your expectations.We understand your concerns regarding the kitchenette and laundry facilities. Our studio rooms are designed to provide basic amenities for a comfortable stay, including a microwave and coffee/tea making facilities, as described in our listing. We regret any misunderstanding regarding additional amenities such as a dishwasher or washer/dryer, as these are not advertised in our description.It's important to note that our rates are competitively priced compared to other accommodations in Queenstown. While we strive to offer affordable options for our guests, we also aim to be transparent about the amenities and services included in each room type.We apologize if there was any confusion regarding the description of our accommodations. We encourage guests to reach out to us with any questions or concerns prior to booking to ensure that our property meets their needs and expectations.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Julie

Stayed 4 nights in Feb 2024

10/10 Excellent

Abhimanyu

Liked: Cleanliness, property conditions & facilities
Wonderful location, room and property. The view from the apt is incredible. 12-15 min walk from downtown. The front desk was responsive. Loved our stay.

8/10 Good

Thanthong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

sumira

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous. Beautiful apartments and views incredible.
Stayed 5 nights in Jan 2024
Response from Jade on Mar 1, 2024
Sumira, thank you ever so much for taking the time to review our property :)

10/10 Excellent

David, San Clemente

Traveled with family
Liked: Cleanliness, property conditions & facilities
Andrea was awesome. She helped us through a little situation when we first got there. We like the 1&2 bedroom apartments, but would avoid the studio apartments.
Stayed 4 nights in Dec 2023

8/10 Good

rachel

Liked: Cleanliness, amenities, property conditions & facilities
The views and rooms like images online. Check in process was easy. The room was heated and safe water was provided on arrival. The only thing not to my personal preference was the softness of the mattress. The king bed is made up of two twin beds so it’s not a seamless transition and dipped in the middle. There are a lot of road works around the hotel and Queenstown in general. Nothing that the operators can do but something for future guest to be aware of.
Stayed 3 nights in Dec 2023

10/10 Excellent

David and Christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a view and easy walk into town although prepare for short step climb back up hill although only takes 10 mins from town. Spacious and clean with all the amenities I’d stay here again for sure
Stayed 4 nights in Nov 2023

6/10 Okay

Glen

Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment had everything we could have asked for. The view alone was worth the uphill walk from town.
Stayed 4 nights in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot with great amenities and great view! Highly recommend if traveling with a group or family and could benefit from a kitchen, dining area, etc.
Stayed 3 nights in Nov 2023

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
The manager was such a gorgeous lady, and extremely helpful. The room was small but clean, and fairly centrally located.
Stayed 2 nights in Nov 2023
Response from Highview Management on Nov 21, 2023
Thank you for your kind words Brett, we are pleased you enjoyed your stay :)

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023
Response from Highview Management on Nov 21, 2023
Thank you Eric

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Highview Team on Oct 30, 2023
Thank you for you review Bonnie :)

10/10 Excellent

Eddy

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Highview Team on Oct 30, 2023
Thank you for reviewing Highview Eddy

10/10 Excellent

Jo

Stayed 4 nights in Oct 2023
Response from Highview Management on Nov 16, 2023
Thank you so much for reviewing our property Jo :)

8/10 Good

Jerome

Liked: Cleanliness, property conditions & facilities
Fantastic location and clean
Stayed 3 nights in Oct 2023
Response from Highview Team on Oct 30, 2023
Thank you for taking the time to review Highview Jerome

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Room with a view
The best yet we have stayed in on our three weeks in NZ
Stayed 3 nights in Oct 2023
Response from Highview Team on Oct 16, 2023
Dear Geoff, Thank you for taking the time to review our property! We are very pleased to hear that you enjoyed your stay.

10/10 Excellent

Bronya

Traveled with partner
Liked: Cleanliness, amenities
Great location, short walk to central shops and restaurants as long as you don’t mind hills.
Stayed 2 nights in Oct 2023
Response from Highview Team on Oct 30, 2023
The hills around Queenstown sure do make us burn off our meals, don't they?! Thank you for reviewing Highview Bronya. We appreciate it.

10/10 Excellent

belinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was perfect for our family stay Sept 23. We had ground floor which worked perfectly for a family member with accessibility issues. The shower in the main bedroom accommodated for this need also. View was wonderful. The apartment is on a hill with quite a steep walk into town, but we knew this before booking. It's Queenstown, so you expect this. We did have a hire car, but due to minimal parking spaces in town, we just used an uber or taxi when going out to dinner etc. Perfect place, wonderful lake view from our 2 bed apartment, clean and spacious, staff lovely, communicated via email before arriving. Would stay again.
Response from Highview Team on Sep 29, 2023
Thank you for taking the time to review our property!We are pleased you enjoyed your stay :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Amazing views
What a view over the lake from here. Great place. We really enjoyed our stay here. Fire place a nice touch. Nice and clean.
Stayed 4 nights in Aug 2023
Response from Highview Team on Sep 29, 2023
Thank you for taking the time to review Highview :)

10/10 Excellent

Arunotai

Liked: Cleanliness, amenities, property conditions & facilities
Everything all good, comfortable, clean, quiet, staff friendly and have enough car park inside the apartment.
Stayed 2 nights in Sep 2023
Response from Highview Team on Oct 3, 2023
Thank you Arunotai for your review- we are so pleased to hear that you enjoyed your stay!

8/10 Good

Kylie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Views from the property were beautiful.
Stayed 8 nights in Aug 2023
Response from Highview Team on Oct 30, 2023
Thank you Kylie

8/10 Good

Debanjan

Business traveler
Liked: Room comfort
Comfortable stay with excellent view
The views are amazing and the furnishing and kitchen utensils are top notch. The bathroom will benefit from heated tiles and drain for shower water in the bathroom. Also exhaust/air freshner would be nice. Otherwise amenities were top notch and easy to get to Queenstown cbd with a very pleasant place to stay! Well recommended.
Stayed 3 nights in Aug 2023
Response from Highview Team on Oct 16, 2023
Dear Debanjan,Thank you so much for taking time to review our apartments- we are so glad you enjoyed your stay. We also thank you for your feedback and will take this on board.

8/10 Good

Anika

Stayed 2 nights in Aug 2023

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Easy lock and leave, tidy and clean. Wifi issues with help desk not available late at night.
Stayed 3 nights in Aug 2023
Response from Jade on Sep 29, 2023
Thank you for your review :)

10/10 Excellent

Mark Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience of close town access in a tidy comfortable unit was perfect. Was nice to have the kids in the same unit but not right on top of us. A hot spa after skiing is a definate bonus.
Stayed 12 nights in Jul 2023
Response from Highview Management on Aug 6, 2023
Thankyou for your wonderful feedback Mark, we hope to see you again!

8/10 Good

farhad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and clean property
Stayed 6 nights in Jun 2023
Response from Highview Management on Jul 8, 2023
Thank-you for the review Farhad, we glad you enjoyed your stay with us!

10/10 Excellent

Tan

Liked: Cleanliness, room comfort
One of the best accomodations during my trip. Balcony was lovely, view was great. Room was wonderful with fireplace and washer. Huge room.
Stayed 2 nights in Apr 2023

8/10 Good

Simone

Stayed 2 nights in Jan 2023

10/10 Excellent

Andrea, San Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checkin was easy and pleasant even though (like everywhere it seems) they were understaffed. Our apartment was gorgeous and clean with an incredible view. The dishwasher and clothes washer/dryer were easy to use with instructions they provided. Only quibble is that no paper towels or napkins are provided. Almost everything else one might need in a kitchen are there (soap, utensils dishes, etc). We used washclothes from the bath during our only meal in. But as we were not planning on cooking anymore during the stay, it wasn't a big problem. Overall, it was close to perfect. Even with large construction down the street, it was only a 10 min walk to the bustling center of town. Would definitely return.
Stayed 2 nights in Mar 2023

8/10 Good

Kwok

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great room! The hot tub was a bonus after a long day.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A little be far from centre
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
A comfortable apartment with a good view
The apartment are is located on a higher ground and facing Lake Wakatipu. The view of the lake from the room is very nice. We got a 2 bedrooms apartment which is actually a combination of 2 single room apartment units. The apartment is spacious, well kept and very clean too.
Stayed 2 nights in Jan 2023

10/10 Excellent

T J

Stayed 3 nights in Jan 2023

10/10 Excellent

So Yeon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Little bit of walk to town but nice view and clean Enjoyed staying here

8/10 Good

Natarsha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms With great views over the lake . Very clean and spacious . Good value considering the prices in queenstown at that time of year .

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Dec 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness
Lovely location

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff.

8/10 Good

Saurabh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was great and the view from the balcony was awesome. The bed was not very comfortable as the mattress springs seemed quite old.
Response from Highview on Dec 30, 2022
Thank you for your feedback, we will advise the owners. Glad you enjoyed the view, it is stunning.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and efficient check-in; beautiful apartment with a great view of the lake; a bit of a walk to the central district for meals including a good-sized hill but the tranquility was worth the hike
Response from Highview on Dec 30, 2022
We like to think the walk back allows an extra something special during dinner. Being higher on the hill as the name suggests gives a great vantage point for the views.Hope you truely enjoyed your time in our alpine play ground

10/10 Excellent

Vivienne, Cape Coral

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views of the lake from our living. The apartment had everything we needed and close to everything. Good exercise walking up the hill.
Stayed 3 nights in Nov 2022
Response from Highview on Dec 30, 2022
Thank you for choosing to stay with us, agreed the hill gives good exercise but with it the bonus of the magical views.

6/10 Okay

Deborah

Stayed 2 nights in Nov 2022
Response from Highview on Dec 30, 2022
Thank you for staying with us, we know you have choices and there are an amazing number of great vacation hosts in Queenstown