Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Katrin Laser

Posted Jan 16, 2015
Pros: Best views on the river
Location: Outstanding
Facilities: Nice ; Value: Fair price; Service: Friendly; Cleanliness: Spotless;
5 out of 5
by Kathleen Youngfrom Australia - NSW - Sydney

Posted Jan 10, 2015
Pros: Old school charm. Lovely and helpful staff. Out of the way from the hustle & bustle of the tourist crowds. Beautiful surroundings over Shotover river.
Cons: A bit far from town (not walkable). Breakfast was ordinary and small selection.
Location: Tranquil, Good views, Have a car - then great.
Facilities: Above average, Distinctive; Value: Great deal; Service: Outstanding; Cleanliness: Spick and span, Delightful; The spa and massage area is beautiful and very good.
4 out of 5
by Velislava Dimitrovafrom New Zealand - Auckland

Posted Jan 9, 2015
Pros: Beautiful view,helpful staff
Cons: No breakfast for that price,missing stuff in the room
Location: beautiful view
Facilities: poolgym; Value: Over-priced; Service: Helpful, missing stuff in room; 10min drive from Queenstown
4 out of 5
by MATTHEW RANFTLfrom Singapore

Posted Jan 8, 2015
Location: Good views
Value: Affordable; Service: Friendly; Cleanliness: Spick and span;
5 out of 5
by Raghunath Belligundufrom New Zealand - Auckland

Posted Dec 30, 2014
Pros: View from apartment
Cons: No lift And 7 kms from city, no shops near by
5 out of 5
for Everyone
by A verified travelerfrom Melbourne


Posted Oct 24, 2014
Pros: The location.Backing onto the river where you see shotover jet boats on the hour. Picturesque.Lush Hotel.
Cons: The spa jets werent working at the time of stay
Location: Awesome Location, just out 7km from Queenstown main hub. Spectacular surroundings
We had a fantastic time. Did all the adrenalin junkie stuff.Well worht it.Coming back, for sure....Thanks heaps Queenstown.
5 out of 5
for Business Travelers
by AKfrom San Francisco Bay

beautiful river and mountains view

Posted Sep 20, 2014 on Hotels.com
We ordered a standard river view room and were upgraded to a premium room which was on the third floor with beautiful view of the Shotover river. The room was very specious, the bed was comfortable and we had great 3 relaxing days. The hotel is 25 minutes drive from Queenstown city center and is very quiet. You also get a free access to the SPA which in our case was totally private. Much recommend for anyone with a car who doesn't want to stay away of Queenstown. Make sure you pay a bit extra for the river view
4 out of 5
by Philipfrom Sydney

Stunning surroundings

Posted Sep 16, 2014 on Hotels.com
Overall it's a charming hotel with an individuality that is often lacking in the known chains (accommodating and friendly staff, free wifi, free DVDs). The condition of the hotel has however seen better days in places (torn curtains, wonky lamp fittings, balcony doors and windows that didn't close) and cleaning in the initially unseen areas that could be vastly improved. Overall the pluses outweigh the minuses and the spectacular location goes along way to overcoming the shortcomings.
5 out of 5
for Everyone
by A verified travelerfrom Auckland

Nice 4 star hotel in Queens town

Posted Aug 18, 2014
Pros: Nice Ambiance, Spa, Cleanliness and customer service.
Cons: Hotel could sky channels to their TV
Location: .
Nice hotel. Highly recommended=. We had a pleasant stay. Staff is nice and friendly and hotel is very clean.
4 out of 5
by A verified traveler

Really romantic

Posted Aug 15, 2014 on Hotels.com
Really romantic and relaxing, if you are looking for an easily accessible place this probably isnt the hotel, the bus stop is right outside but we caught it two days in a row and both days the bus ran 30mins+ late. Other than that the hotel is lovely, the spa is magnificent, the dining isnt bad but the service is great. The location was great for access to Coronet Peak. Overall very relaxing and romantic vibe.