Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great experience

Posted Dec 17, 2014
Pros: location
Beautiful room. the view from our hotel room no 206 was awesome. the rooms were spacious and very clean. bit pricey but good when travelling with a kid and parents.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Very clean and comfy. :-)

Posted Dec 12, 2014
We enjoy staying in this hotel. Very friendly staff and excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cheap price, awesome experience

Posted Dec 11, 2014
Exceeded my expectations for the price we paid. Great design. The only downside was thete wasnt any exhaust in the toilet but otherwise everything was great.
2 out of 5
by A verified travelerfrom Sydney Australia

Overrated and overpriced

Posted Dec 9, 2014
Pros: Overrated and overpriced! Just about the only hotel in Queenstown to charge for wifi
Cons: Free wifi like other hotels in the town.
Location: Very busy town with lots of adrenalin activities to choose from.
We stayed two nights in Queenstown but they were split nights as we went out to Milford Sound for a night in the middle. Did some short drives - Loved the surrounding areas of countryside
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney Aust

Great hotel and great location overlooking lake.

Posted Dec 9, 2014
We had a great family stay at this hotel and the facilities and location was perfect
1 out of 5
by A verified travelerfrom honolulu, hi

Website looks deceiving, Rooms was very small

Posted Dec 7, 2014
Pros: The hotel staff was friendly
Cons: Better beds, maybe a restaurant and easier car parking
Location: Location was across the lake, but you has to walk to get to any restaurants
The room was so small, the beds was two twin beds, pushed together to make a full size. The beds would come apart in the middle, very uncomfortable. The car parking area was also small, so if you rent a car make sure you get a compact.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upper HUtt

Awesome Place to stay.

Posted Dec 4, 2014
Pros: The bed, so big. Our view. Was cleaned really good.
Location: We were very close to town, just a quick walk. We went up the Gondala and had lunch. Ate at quite a few places, yummy. Also did the Haunted House.
Was given a room upstairs, what a lovely room and awesome view so lovely to look out to the lake and the mountains from our room and balcony. Room was really nice, comfy bed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

Kind and helpful staff

Posted Nov 19, 2014
My mother, who does not speak English, fell sick before I arrived. She said the staff were kind and helpful. Hotel facilities were all perfect, except for the dining area and fitness centre, which do not have windows.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet hotel

Posted Nov 19, 2014
We enjoyed the breakfast included, Great value, Room a little tired
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Byron Bay

The best views of the lake

Posted Nov 18, 2014
Pros: Everything.
Cons: Nothing
Location: Hire a bike & do the big ride around the lake,drive out to Glenorchy & go to the ice bar.
Great place to stay centrally located with the best views.Was an easy 5 minute walk into town with all that Queenstown has to offer at your fingertips.We had the continental breakfast included which was really nice.