Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Waco, TX

The perfect spot to get around town from!

Posted Apr 21, 2015
Karen Henry, the host, was very helpful and booked our tickets to Milford Sound. She made excellent recommendations for restaurants and she & her staff were pleasant and cheery when asked anything! Lovely hotel, but even lovelier people!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Great location literally steps to all of the great in town attractions of Queenstown. Beautiful, generously sized rooms. Complimentary pre-dinner wine a lovely touch.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted Apr 15, 2015
The hotel staff was so helpful - made our trip wonderful.
5 out of 5
Recommended
for Couples
by A verified travelerfrom los angeles

This hotel is a gem

Posted Apr 13, 2015
Francisco, Lia and Karen went above the norm to provide excellent service for our 5 night stay. Complimentary happy hour, clean & well appointed rooms, great restaurant suggestions, a welcoming vibe and a terrific location made this the best hotel on our trip!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
The happy hour was a nice feature and associated hospitality appreciated. The only improvement would be with bath and shower that were small and fixtures were cumbersome.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida, USA

Great boutique hotel

Posted Mar 15, 2015
Location: Hotel was a 10 minute walk to downtown and waterfront restaurants.
Best hotel we stayed at in our month travels around NZ. Staff friendliness in arranging travel and. Restaurant bookings, check-in the best we had experienced. Room had modern, excellent furnishings with wonderful beds. We really enjoyed the hour wine tasting and nibbles at 6, provided by hotel for all guests at no charge.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Best hotel I have ever stayed in!

Posted Mar 14, 2015
Exceptional staff service, fantastic location (5 mins walk to town centre and located right next to the skyline gondola), modern and clean rooms. The canapés and wine tasting every evening between 6 and 7pm added a unique touch to the overall experience! Definitely recommend to all family and friends to stay here when in Queenstown!
5 out of 5
Recommended
for Couples
by A verified traveler

Modern, comfortable, free unlimited internet.

Posted Mar 3, 2015
Pros: Stylish and comfortable.
Cons: Would be nice if the big window shades could be stopped partially down, they were either fully open or fully closed.
Location: Great location to downtown area and wharf, but not in the middle of it.
What you would picture in a "boutique" hotel. Rooms were classy, well furnished, comfortable, modern, and stylish. Proprietors were very pleasant and helpful. Hosted (included in price) happy hour and breakfast were well done with cook to order eggs. Location is walking distance to downtown and you can see the sky jumpers from the tramway peak. Good after hours security. No charge for the internet and the connection was reasonable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown

Posted Feb 4, 2015
Very friendly and helpful staff. Thanks Karen for helping me out
5 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel

Posted Dec 31, 2014 on Hotels.com
I was staying there with my wife on our honeymoon. The entire staff is so personable and really made an extra effort to make sure our stay was great. They made dinner reservations for us during the busy holiday season. They offered recommendations on everything; from activities to coffee spots. The rooms are obviously beautiful, spacious, and comfortable- but the staff here was what we really loved.