Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location

Posted Aug 13, 2014
Pros: Location, felt modern, cleanliness, free secure car parking.
Cons: Free WIFI
Location: Closely located to the town centre of Queenstown.
Really tidy room with good amenities. Staff were very friendly. Secure underground car park. Fantastic bathroom. Only improvement would be to have unlimited free wifi. Currently you only get 1 hour free per room per day.
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

Excellent Accommodation - Just a Niggle or Two

Posted Aug 9, 2014
Pros: Location, room size and decor, cleanliness and the staff
Cons: Not a lot! A better bed and drawers for clothes would be great improvements
Location: Being 5 minutes walk to the township, you have access to everything that Queenstown has to offer
We really enjoyed our stay here. Location is close to the town centre - an easy 5 minute walk. The staff were excellent and the facilities are great overall. Property is well maintained and very clean. We did feel that our bed was too soft and not up to the standard we would expect from the rest of the facilities. The TV had a problem with the sound which was not fixed during our stay and there are no drawers for clothes. Despite these things we will be looking to book again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel very close to town.

Posted Aug 8, 2014
Pros: Location, clean room.
Cons: Better system for storing ski and snowboard gear.
Location: Excellent location. Very close to town. Only downside is the hill you have to walk up.
Hotel was very close to town. Friendly reception staff and welcoming feel. Room was very clean and warm. Nice view of the mountains off the balcony. Bathroom was nice and big and loved that the mirror didn't fog up when you had a shower. Beds were comfortable. Liked the fact that if you didn't want your room cleaned the cleaners would leave fresh towels outside you're room. We did get a bit lost trying to find our room so that was a little bit confusing. The storeroom to store ski and snowboard gear was a bit annoying. Located in the basement with a Pin code to get in and locks on every shelf. Some of the locks didn't do anything as you could pull out you're board without unlocking the padlock. But all in all a very nice hotel and would definatly stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland Australia

Excellent all round.

Posted Aug 3, 2014
Pros: Everything
Cons: Wifi
Location: Handy location...walking distance to town...a little steep on the return journey.
Staff absolutely A1, professional, friendly and helpfull at all times. Rooms well appointed, bed was as good as I have ever slept in...very comfortable. Shower and bathroom facilities A1. Some rooms have a view, some don't...check when booking, may cost a few dollars extra to guarantee a view...well worth it. Only negative was that Wifi didn't seem to work consistently...maybe a good thing...having a holiday without one of the electronic interruptions ! Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Clean & comfortable room. Excellent bathroom.

Posted Aug 2, 2014
Easy and no hassles. Good location. Friendly staff. Great showers. Comfy beds. TV didn't work but that didn't bother us too much.
4 out of 5
Recommended
for Everyone
by A verified traveler from Radelaide

Convenient, Cosy and Cool

Posted Jul 29, 2014
Except food, everything in this hotel was good. Friendly staff, clean and big room, nice views and close to lake.
4 out of 5
Recommended
for Couples
by A verified traveler from auckland

Honeymoon in queenstown

Posted Jul 12, 2014
Pros: Great service, very clean, great lay out, close to town
Cons: A few things to be fixed
Location: So much to do, right by town
Lovely hotel, shower head kept falling down and dishwasher didn't work properly though
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Clean tidy comfortable stay

Posted Jul 7, 2014
Apart from the very Narrow car parks, and our dinner ordered in from the room service menu (was cold, soggy and overpriced for the quality of food) we had a comfortable clean room
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great Value Great Apartment

Posted Jul 2, 2014
Pros: The bed was comfortable, close walk to town, full kitchen had everything it was nice to not have to buy something you normally would have at home.
Cons: bench space in bathroom and the lounges are outdated
Location: 1 hill 3min walk to town, close to everything
1 bedroom apartment, room size very generous, clean, warm, comfortable and close to town. Only negative is there is not much bench space in the bathroom, I was very happy with the short stay.
3 out of 5
by john from chc

Winterfest

Posted Jun 23, 2014
The location of this hotel is the best thing about the place. The beds are so soft feels like your sleeping in a hammock. The refrigeratior in room sounded like an aircompresser everytime it started and you can always hear doors closing loudly.