Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Segmented access to rooms, but otherwise very love

Posted Mar 2, 2015
Clean, comfortable, lovely amenities. Secure underground parking. Elevator access to rooms also secure. Staff terrific. 10 am checkout.
5 out of 5
Recommended
for Couples
by A verified travelerfrom w.a australia

Thank you for the upgrade - lovely surprise!

Posted Feb 25, 2015
Pros: See above
Cons: The bed wash but too soft
Location: Just do it all! We drove around exploring, we walked over town areas.
Lovely view across the lake and to The Remarkbles. Room was clean tidy and we found all to be great- hot water, shower was clean and towels clean and dry and white. All good here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Pros: clean, neat and comfortable but small
Cons: size fo room
Location: very centrally located
great people. very pleasant and helpful. nice place to stay. small rooms
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Christchurch NZ

Great hotel.

Posted Feb 16, 2015
The only thing stopping me from giving this hotel 5/5 is the lack of view from my room. It looked across at someone else's when I'm in one of the most picturesque towns in the world. To be fair, the room rate was very reasonable and I only had to walk out the front door to see it all. Service cleanliness and comfort all Tate VERY highly. In summary, if you're the for the activities and night life, this place is great. If you want to sit back in your room and look around, check which room you're in!
3 out of 5
by A verified traveler

Too hot

Posted Jan 9, 2015
We stayed in warm weather and there was no way to cool the west facing room. We also found the steep climb from the shops and lake very taxing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous experience

Posted Jan 9, 2015
We just had one night in the beautiful room it had everything we needed , bed was super comfortable and room meticulously clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney NSW

Good hotel

Posted Jan 5, 2015
Pros: Nice & Clean. Very comfortable
Location: Very close to town.
The room is a bit small but very nice. Bed are comfortable. Very close to town. We could walk to town. Free WIFI provided.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milton Keynes, England

Excellent hotel in good location

Posted Jan 2, 2015
Pros: Great location (5 mins from central town) but still quiet and fantastic views.
Cons: The bed was a bit soft but that is more of a personal preference.
Location: Loads to do in Queenstown... really enjoyed trip on TSS Earnslaw to sheep farm & dinner in the restaurant at the top of the cable car. Kids loved luge
We had a two bedroom suite which was great for families. Our teenage sons were able to come and go as they pleased without disturbing anyone. Excellent facilities in room including dishwasher, washing machine, tumble dryer and all the cooking utensils anyone would need. Hotel built into a hill so entertaining walking up hill to your room at night.
5 out of 5
Recommended
for Families
by A verified traveler

Great Room & Location

Posted Dec 30, 2014
Pros: Room, location and cleanliness
Great room , great location ideal room for teenage family.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 近畿

おしゃれなホテル

Posted Dec 28, 2014
Pros: おしゃれな雰囲気、バルコニーで食事などを楽しめるところ。各部屋が独立した作りなので、騒音などが全くなかったこと。
Cons: 掃除が少し雑な日がありました
Location: 街中心まで坂を下って5分程。何をするのも便利です。
広めのバルコニーがついたおしゃれなホテルでした。街の中心までは坂を下るので、帰りは上り坂が少しハードです。