Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
by Damaris from San Juan, PR
Great Hotel, far from the historic center
Posted Jan 29, 2013
Pros: The size of the room
Cons: Provide a complimentary shuttle to the city center.
Very good hotel, great staff, and excellent room service. The only thing that the hotel is far from the historic center and you need to take a cab to go there. But, if you go to Quer�taro to see a Futbol game is very close (walking distance) to the Stadium. There's a supermarket and a small shopping area just in front of the hotel.
by UKINMX from Mexico City
Posted Jan 7, 2013
Location: Very good
The one hotel where I found no fault at all. Not for families who want a large open-air pool with gardens, but perfect otherwise.
Posted Jan 20, 2013 on Hotels.com
Usually in Hilton hotels breakfast is free. Here is not like that...
by A verified traveler from Mexico City, Mexico
Only for the night
Posted Jan 4, 2013
Pros: The price is reasonable and the location convenient.
Cons: The staff
The whole structure of the hotel is small, elevator is very narrow, hallways and rooms are narrow and furniture is cramped. At checkout we were being charged with hundreds of pesos on telephone calls we did not make and it took a few strong words for the staff to understand and settle that we had not made those calls.
by A verified traveler
Not yet a Hilton hotel
Posted Jan 29, 2012 on Hotels.com
I was surprised to notice that this hotel does not meet Hilton's standards, some examples: plugs in the bathroom did not work, I called 4 times and they didn't fix it; air condition didn't work as it was impossible to change the pre-set temparature, once again I called someone showed up and left but they never told me it couldn't be fixed; no toilet paper in the lobby's bathrrom; TVs in the gym do not work... I guess you get the picture
by Miguel from Mexico City
Posted Jan 5, 2012
Location: One block from main street makes noice-less.
The hotel has all basics You need. No luxories. Room confort is the best part.
by A verified traveler from mexico city
close to stadium
Posted Jan 21, 2012 on Hotels.com
Very clean room,very friendly staff,espcially English speaking waiter in bar and restaurant.Could use a bathtub.
by Liza from Guatemala
Great hotel for business travel
Posted Jan 10, 2012
Pros: Room was very clean and comfortable
Location: It was nice location near the bus central station but surrounding were not nice
The surroundings of the hotel were not nice but the hotel overall was excellent.