Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
4.5 Room cleanliness
5.0 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by A verified traveler

pretty hotel

Posted Jan 15, 2014 on Hotels.com
It was very pretty hotel, staff were very friendly and kind. Breakfast was also good.
5 out of 5
for Couples
by Carlos from Edmonton, AB, Canada

Great, highly recommended.

Posted May 28, 2013
Pros: Coffee and Staff.
Cons: ventilation.
Location: Really good. Downtown.
The good things. This hotel has a great location in downtown. Friendly staff. Clean and big room. Awesome coffee!!!! Highly recommended. The bad things. Our room had not enough ventilation (Light room), you need to keep your door open in order to get flowing air. Maybe air conditioner can resolve this inconvenience. Minor detail in a great hotel.
5 out of 5
for Couples
by Polly from Nyc

Good place for couples of all age

Posted Nov 6, 2012
Pros: Staff so friendly. We were treated like family.
Cons: None
Location: Center
My husband and I stayed here for 10 days in late Oct.2012. I originally had misgivings as rooms were in an older building and had no windows other than large front door/window but I was wrong. Room was super clean and comfortable. Maria and her staff were friendly and helpful and always available. Lemonade was put out in the afternoon and tequila was available for a nightcap. The highlight was the hardy breakfasts that were served in your room every morning if you wished. Every day the breakfast was different and ample. Fresh fruit or juice,cereal or grilled ham and cheese and good tasting strong coffee. Location is perfect only a few blocks to the major plazas. One direction for one center the other direction for another two plazas. Service is their strength and happily and genuinely offered. We made a good choice.
4 out of 5
by A verified traveler from Columbus, OH

El Serafin Hotel Boutique - perfect location

Posted Oct 4, 2011 on Hotels.com
The El Serafin Hotel was great. The staff were very helpful and accommodating. The location is very close to the Plaza Del Amas which is fun for shopping, dancing, eating, & site seeing. Good price and a fun place. Romantic too!