I decided to go to this hotel with a group of friends and the place seemed very nice. I couldn’t be more wrong. We rented two rooms next to each other so we could be close, but we ended up being in two completely different areas. I had to be moved out of the first room because there were leaks in the bathroom, which caused an insane and very disgusting amount of mold; the door in the second room didn’t work and anyone could enter; and in the third room the AC didn’t work. In my friends’ room the fan didn’t work and the bathroom was quite dirty.
After three rooms in two days I just gave up and left. A weekend that was supposed to be fun with my friends ended up being a nightmare. The staff -although apologetic- is not helpful. Bernardo, who did my check out didn’t take criticism well and was about to be very rude when I told him my experience. It is definitely not a hotel I will be going back.