Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Couples
by Jonfrom Mexico

Priced High For What You Get

Posted Dec 30, 2014 on Hotels.com
Excellent location. Looks good externally. However hotel furnishings are showing their age. Only 1 of 4 staff we interacted with had minimal familiarity with English. They did not seem to know the local area, location of restaurants, or etc. No maps were available of the old town area. Breakfast consisted of 1 slice of white toast, 4 slices of banana, and some papaya. I am a tea drinker and the hotel had no black tea. We expected more based on the price we paid. If you stay here get the cheapest available room. Our deluxe room was certainly not worth the higher price we paid for it. I give the hotel an overall rating of two based on its good TV.
4 out of 5
for Everyone
by A verified travelerfrom Estado de México

Muy buena experiencia.

Posted Nov 23, 2014
El desayuno no es tan bueno, pero la habitación está excelente, tuve un incidente con el estacionamiento que es externo pero el personal del hotel lo resolvió de manera satisfactoria para mi. Lo recomiendo ampliamente.
5 out of 5
for Families
by Maria Elenafrom México DF

Hoteles maravillosos en una Cd. impecable

Posted Nov 19, 2014 on Hotels.com
El hotel es hermoso y el personal amable, atento y muy servicial; felicidades por todos sus servicios y personal calificado. Los desayunos son sencillos pero ricos. Está ubicado muy cerca muchas plazas hermosas y con muchos lugares a donde ir. El trovafest fue genial. Los negocios de la plaza fundadores excelentes.Ciudad impecable.
5 out of 5
for Everyone
by A verified traveler

Fin de samana Queretaro para correr en Qro.

Posted Oct 6, 2014
Excedio mis expectativas, es un lugar muy agradable y muy comodo el lugar es magico, las instaciones muy coloniales. Aparte muy cerca del centro
3 out of 5
for Everyone
by A verified travelerfrom Cd. de México

Experiencia en el Meson de la Merced

Posted Sep 8, 2014
Pros: La tranquilidad y la amplitud de las habitaciones.
Cons: las plantas que decorar el hotel y las habitaciones, el funcionamieto del aire acondicionado.
Location: Está en la zona centrica de la ciudad y tienes acceso a todos los lugares de entretenimiento y de interes cultural.
Es un inmueble antiguo, que te hace sentir en una ciudad colonial como lo es Queretaro, sin embargo sugiero que se ventilen las habitaciones para evitar el olor a encerrado y humedo, por otra parte que verifiquen el funcionamiento del aire acondicionado y de los controles remotos. Se descansa bien dado que no es un hotel muy grande que haya aglomeraciones de visitantes, a pesar de estar en la zona centrica está apartado del bullicio.
3 out of 5
for Everyone
by joefrom Palatine, IL

Clean and rustic

Posted May 20, 2014
Cons: Remove or replace broken items. Needs some attention to detail.
Clean and rustic with convenient location to central historic district. Good value. Could be better on small details like small items in need of repair would give it a great quality look. A coffee maker in room would be great. Night staff was very helpful.
4 out of 5
by シュンfrom レオン


Posted Apr 7, 2014 on Hotels.com
5 out of 5
for Couples
by Corafrom San Francisco

Quiet location just 2 blocks from food & nightlife

Posted Mar 29, 2014 on Hotels.com
What fun three-story rooms! We thoroughly enjoyed our stay, complimentary breakfast in the courtyard, and being just a skip down the way from nightlife and historic sites yet in a quiet block for sleeping. Two words: air conditioning! Yet historic, charming rooms
3 out of 5
for Everyone
by Horstfrom Miami, FL

Close to Historic Center

Posted Mar 18, 2014
Pros: Close to main square, very quiet.
Cons: The hotel is 20 years old and so is the interior.
We checked in this hotel based on earlier reviews. It matched what we expected. The hotel is located very close to the main square and offers free parking, wifi and breakfast. We weren´t ask when we arrived for breakfast what was included, but this tiny homemade buffet was very inviting and delicious, so we paid an extra 50 pesos per person and enjoyed it a lot. The rooms are quite big and somehow interesting with 3 levels. We had a jacuzzi in the room and our kids enjoyed it.
1 out of 5
for Personal Event
by Aliciafrom Sweden

Experience deception

Posted Jan 31, 2014 on Hotels.com
The hotel is well placed downtown Queretaro, unfortuatelly the jotel is old and needs maintenance. Even so the rooms are dark , comming from Scandinavia I would have loved a sunny room (the sun is just outside). The suite is big but not usable , the entrance , they said with a bar and a sofa is do dark and cold , imposible to seat there, better be outside, there is a sofa in the second lory ,just left in way to the stairs that will lead you to the main room. The room is on top of the after so manu stairs.... A lot to carry alone when leaving this beautiful city, early in the moorning. Choose some other hotel , for this price for sure you will find something better , I made a mistake.