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Reviews of Hotel Finlandia

3.5 out of 5
Hotel Finlandia
Finlandia 35-129 & Suecia St., Quito, Pichincha

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 807 reviews" "
Rating 8 - Good. 265 out of 807 reviews" "
Rating 6 - Okay. 61 out of 807 reviews" "
Rating 4 - Poor. 16 out of 807 reviews" "
Rating 2 - Terrible. 17 out of 807 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Armida, Hollis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
near to everything
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to a great shopping mall and restaurants
Stayed 4 nights in Feb 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 2 nights in Feb 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Freeman J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very close to Ecqudor Freedom Riders
Stayed 2 nights in Feb 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ubicado en buen sector
Stayed 1 night in Feb 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about Filandia is the TV. Very few channels were in English, and no subtitles were available. Moreover it was not possible to access streaming services like Netflix on the TV. With better TV services, this could be a world class hotel.
Stayed 8 nights in Feb 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Armida, Hollis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go always, they never offer me upgrades
Stayed 1 night in Feb 2024
Response from Es un verdadero gusto poderle servir. lo esperamos on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

JORGE

Business traveler
Liked: Cleanliness, staff & service
Pretty decent.
Stayed 1 night in Feb 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Natasa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a safe area
Stayed 1 night in Jan 2024
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Armida, Hollis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They never care about me been VIP. Never offer nothing
Stayed 1 night in Dec 2023
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Natasa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came early and they accommodated us immediately. Front desk lady was very helpful
Stayed 1 night in Dec 2023
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Niza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Jony

Stayed 1 night in Dec 2023
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Angel Vladimir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from HOTEL FINLANDIA STAFF on Mar 25, 2024
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Allan, Taylorsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotelnfor the money. The staff was very accomadating and made sure everything was to out satisfaction
Stayed 2 nights in Nov 2023
Response from HOTEL FINLANDIA STAFF on Dec 4, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HOTEL FINLANDIA STAFF on Nov 24, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Santiago

Stayed 1 night in Oct 2023
Response from HOTEL FINLANDIA STAFF on Nov 24, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

6/10 Okay

Nicolas, Miami

Traveled with group
Liked: Cleanliness, staff & service
There is no AC
Stayed 1 night in Oct 2023
Response from HOTEL FINLANDIA STAFF on Nov 24, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Finlandia is a good safe place to stay
Hotel Finlandia is in the middle of New Quito which makes it easily accessible for business. The room was large and had everything one needs for a trip. The service was very good. I was underwhelmed with the breakfast options but it wasn't a bad buffet. Just missing some items for people who need to eat low carb. Loved having the elevator.
Stayed 2 nights in Oct 2023
Response from HOTEL FINLANDIA STAFF on Nov 24, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

SEAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t fault it
Stayed 3 nights in Oct 2023
Response from HOTEL FINLANDIA STAFF on Oct 15, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

6/10 Okay

Paulina, Miami

Liked: Cleanliness
Disliked: Staff & service, amenities
We expected so much more from this hotel situated in a nice location but left disappointed. And the surroundings were not nice either after dark.
Stayed 2 nights in Jul 2023
Response from HOTEL FINLANDIA STAFF on Oct 4, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Joseph, North Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I'm in Quito, it is a great location next to Carolina Park, is comfortable, good breakfast.
Stayed 6 nights in Sep 2023
Response from HOTEL FINLANDIA STAFF on Sep 26, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Aug 2023
Response from HOTEL FINLANDIA STAFF on Sep 6, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

6/10 Okay

Cássio

Business traveler
Liked: Cleanliness
Disliked: Staff & service
I will think twice before book again
Shower, was not working propperly, Also does not have glass door, in the receiption they said they could not print me a receipt.
Stayed 5 nights in Aug 2023
Response from FRONT DESK STAFF on Aug 19, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Jul 2023
Response from HOTEL FINLANDIA STAFF on Aug 4, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Andrea

Stayed 1 night in Jul 2023
Response from FRONT DESK STAFF on Aug 19, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

RAFAEL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location, extremely clean bath & bedroom. Terrible breakfast options please offer as Continental or complementary and staff with no experience. Something call Gym but so far to that.
Stayed 13 nights in Jul 2023
Response from HOTEL FINLANDIA STAFF on Jul 28, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here each time we come to Ecuador. It is consistently well maintained, a pleasant experience and always delivers. We recommend this hotel.
Stayed 3 nights in Jul 2023
Response from HOTEL FINLANDIA STAFF on Jul 25, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Vincent

Traveled with family
Properly located within the business district and in walking distance to La Carolina park where you can work out, grab a tour bus and enjoy a local lunch at one of the many restaurants located in the area.
Stayed 3 nights in Jul 2023
Response from HOTEL FINLANDIA STAFF on Jul 25, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Tony, Hicksville

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my wife stayed three nights this hotel. It is really very good hotel to stay in Quito.. all staff are well behaved. Very clean. Location is excellent. All type of restaurants close by. Breakfast also reasonable as per room price. We enjoyed and loved this hotel ..
Stayed 3 nights in Jul 2023
Response from HOTEL FINLANDIA STAFF on Jul 20, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the business community as well as for the family oriented just looking to get a glimpse of this fabulous colonial city.
Stayed 1 night in Jul 2023
Response from HOTEL FINLANDIA STAFF on Jul 12, 2023
Es un verdadero gusto poderle servir, mil disculpas por lo sucedido, lo esperamos de vuelta pronto!!

10/10 Excellent

Loren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at the Hotel Finlandia and I love the location. Very easy walk to numerous restaurants, shopping and to the park where one can catch the hop on, hop off bus.... U wish they would upgrade the cable, as the only English speaking channel was CNN, which I refuse to watch. I don't know if I got the Expedia upgrade or not, as it was never brought up. Twice, I had to ask for another towel, as they only provided one bath towel for the two of us, but they were quick to supply a second towel.
Stayed 6 nights in Jun 2023
Response from HOTEL FINLANDIA STAFF on Jul 12, 2023
Es un verdadero gusto poderle servir, mil disculpas por lo sucedido, lo esperamos de vuelta pronto!!

10/10 Excellent

Galo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendado muy limpio y bonito
Stayed 2 nights in Jun 2023
Response from HOTEL FINLANDIA STAFF on Jun 15, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Kimberly Pamela

Stayed 1 night in Jun 2023
Response from HOTEL FINLANDIA STAFF on Jun 26, 2023
Gracias por compartir tu opinión con nosotros. Vamos a investigarlo para intentar solucionarlo.

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really like this hotel...!!!
Stayed 1 night in May 2023
Response from HOTEL FINLANDIA STAFF on Jun 5, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and convenient
Everything was good apart from the parking. I chose to park my car myself but I had a big car and the underground parking was difficult. Otherwise a good hotel in a good and safe area. Adequate security present. Front desk spoke English. All info from the booking was available to them. Check-in and checkout very easy. Breakfast was good. Only there for one night
Stayed 1 night in May 2023
Response from HOTEL FINLANDIA STAFF on May 11, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from HOTEL FINLANDIA STAFF on Apr 27, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Elsy Margoth

Liked: Cleanliness, staff & service
Todo excelente e impecable, el desayuno delicioso
Stayed 1 night in Apr 2023
Response from FRONT DESK STAFF on Apr 12, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

HUGO

Stayed 5 nights in Mar 2023
Response from HOTEL FINLANDIA STAFF on Mar 16, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Jose, San Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bonito hotel. Las habitaciones con cama individual son muy pequeñas y el cuarto no tiene ni lámparas!!! Pero por lo demás súper bien!
Stayed 7 nights in Mar 2023
Response from HOTEL FINLANDIA STAFF on Mar 16, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

James, Salem

Stayed 2 nights in Feb 2023
Response from FRONT DESK STAFF on Mar 30, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice. Clean and functional.
Stayed 1 night in Feb 2023
Response from FRONT DESK STAFF on Feb 16, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Humberto Salvador Bermeo

Stayed 1 night in Jan 2023
Response from HOTEL FINLANDIA STAFF on Mar 8, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many places to eat around hotel
Stayed 1 night in Jan 2023
Response from Es un verdadero gusto poderle servir. on Jan 31, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

8/10 Good

Alondra

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2023
Response from HOTEL FINLANDIA STAFF on Mar 21, 2023
Es un verdadero gusto poderle servir. lo esperamos de vuelta pronto!!

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Quito is a perfect fit for business travel
Response from FRONT DESK STAFF on Jan 18, 2023
Gracias por alojarte en Hotel Finlandia Quito! Tu opinión es muy importante para nosotros.

2/10 Terrible

Andres

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y excelente coordinación del servicio de traslado al aeropuerto. Sin embargo, creo que nos ubicaron en la peor habitación del hotel. Nuestra ventana daba al vestíbulo del primer piso, por lo que no hay privacidad alguna. Con las cortinas abiertas, cualquiera en el vestíbulo del primer piso o de los pisos superiores puede ver perfectamente dentro de la habitación. Con las cortinas cerradas, las conversaciones que ocurran en ese vestíbulo se escuchan sin problema. Si se cierra la ventana que da hacia el vestíbulo, se pierde la única ventilación en la habitación, porque no hay aire acondicionado. En fin, muy mala relación calidad/precio.
Response from FRONT DESK STAFF on Dec 9, 2022
Estimado Andrés muchas gracias por su comentario, acogemos sus observaciones de la mejor manera, durante su estancia usted pude pedir un cambio de habitacion si la entregada no estuvo acorde a sus necesidades sin ningún costo, esperamos poderle servir en una próxima ocasión, y poderle servir como se merece.

6/10 Okay

Nestor

Traveled with group, Traveled with partner
Liked: Cleanliness
It was ok
Stayed 16 nights in Oct 2022
Response from FRONT DESK STAFF on Oct 27, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.