Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Hunter Valley NSW Australia

Good location, friendly staff

Posted Nov 19, 2014
Pros: Friendly staff, good English and they arranged transport for our group of 10 in 1 vehicle Nothing was a trouble for the staff
Location: Central location, walking distance to park and shops
4 nights before and 1 night after a trip to Galapagos Islands with a group of 10 The hotel was able to organise a trip to Cotopaxi Volcano and the Equator for us For our 2 pre breakfast departures, they gave us a takeaway meal.
4 out of 5
for Everyone
by A verified travelerfrom Australia

Great Hotel

Posted Oct 19, 2014
Cons: Stop noise
Excellent staff, a little noisy at night. Close to shops. Hotel transport excellent.
3 out of 5
by A verified travelerfrom Colombia

Budget Hotel

Posted Sep 29, 2014
Pros: The Staff. Location.
Cons: Cleanness, Illumination,
Location: Very well located.
Disappointing. I had to change room in the first morning, in a rush, before a meeting, because there was not hair dryer in the bathroom. The second room was very dark, small and the shower was too too small, I couldn't even move (which I personally hate!). The good thing is the staff. They are great!!! Very nice and helpful. I wish I could have stay in the first room but with hair dryer so my experience wasn't too bad.
2 out of 5
for Getaway With Friends
by AHutchinsonfrom Albany, NY

Hotel Finlandia

Posted Aug 14, 2014 on Hotels.com
The hotel did not feature some of the items listed in their amenities description. No hair dryer, no iron, no Kleenex tissues! No mirror in the room. My companions and I were disappointed because we requested a room with 3 double beds but instead got single beds. Price of the hotel room included breakfast, which was boring and poorly presented. Same breakfast everyday. Location was good in relation to shopping areas. Would book with another hotel in the future.
3 out of 5
by A verified travelerfrom Fort Lauderdale, Fl

Not 4 light sleepers on the weekends, otherwise ok

Posted Jun 24, 2014
Pros: I do believe they run this hotel very well, the management knows what they are doing, and they are very responsive.
Cons: The service is very good, and the staff is friendly. I would just improve the sound blocking capabilities.
Location: As far as location, it's walking distance to a lot of safe places, I walked around every night and felt very safe in that area. The park is awesome...
Because I see hotels as a place where getting a good night sleep should be a must, I rate it as OK, I. The staff is nice, but the night I arrived (Saturday), I was not able to sleep due to all the car noises outside and because they put me in older part of the hotel, not with the newer rooms. Since I got there late, I didn't ask to get moved till the next day. Their responsiveness though was great, they did not question anything and changed my room in a heartbeat. Because I'm used to hotels in the USA, I was surprised I wasn't able to control the temperature of the room, I did not see an air conditioner. I realize it's a cold city, but I had to keep the windows closed to block out any car alarms which sounded often and on both Saturday nights(early Sunday) at about 1:30am, the city came by to clean the streets. I know that's not the hotel's fault, but both times I was woken up and it put a damper on my rest. If I was them, I would put sound-proof windows to block out any noise. I know city life is like this, especially in a big city like Quito, but, again, a hotel must be a resting place, that's the whole point of paying all that money. On Sunday night, some trucks came by at 4:30am to drop off some parts or material for the construction they are doing in front of the building. Again, that woke me up. I am a light sleeper, but I shouldn't have to go through that at all. Otherwise, the customer service is great and they were always willing to answer and rectify any issues had.
3 out of 5
for Everyone
by marciefrom arizona

Posted May 26, 2014
Thought it was closer to the new airport. It wasn't!
5 out of 5
for Business Travelers
by A verified traveler

Great spot

Posted Mar 19, 2014 on Hotels.com
Location service all good. Ask for an exterior room if possible.
4 out of 5
for Everyone
by Julissafrom Panamá, Rep. de Panamá


Posted Mar 12, 2014
Pros: price vs quality and location.
Small hotel, but nice, clean and great location. Near to mall and main street. No noise from the street. Modern design and cozy. I recommend it if you are not looking for a hotel with a gym and spa. If only looking for a hotel to sleep and be comfortable this is a good choice in terms of price vs quality and location.
5 out of 5
for Business Travelers
by Shanefrom Vancouver, Canada

Great stay

Posted Mar 7, 2014 on Hotels.com
Wasn't sure what we were going to get when we arrived, but we were presently surprised with the quality of the hotel. Clean and in a great location we would definitely book it again.
4 out of 5
by userfrom mexico


Posted Dec 16, 2013 on Hotels.com
Small rooms, not very comfortable.