Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Quito location, location, location

Posted Sep 17, 2014
Fantastic location close to the central plaza. Staff very helpful couldn't do enough to help.
Comment from Hotel Management
Sep 25, 2014 by James, Hotel Management
Dear Guest: Many thanks for your review of Hotel Patio Andaluz following your recent stay with us. We were very pleased to read about your experience. Our hotel staff takes a lot of pride in customer service, thank you for your recognition. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, Az

Downtown Old Quito

Posted Aug 28, 2014
This was a gem of a hotel located in "Old Town Quito". The drive to the hotel down cobblestone, narrow streets had me wondering if I had picked the right hotel but once inside, I knew I made the right choice. This is a historical site, converted to a hotel and was full of charm and comfort. The staff was exceptional and I couldn't have been more pleased with my stay. I was so very much impressed with the room suite which was large, and had a very comfortable bed. Our room did have a sitting room and bathroom located up a set of spiral, wood stairs (which added some charm), but wasn't something that would prevent me from booking this hotel again.
Comment from Hotel Management
Sep 2, 2014 by James, Hotel Management
Dear Bill: Thank you for taking the time to share your wonderful review following your recent visit to Quito It is lovely to read that you enjoyed your time at Hotel Patio Andaluz. The staff take great interest in our guests to ensure that they have everything they need to make sure that their stay is comfortable and memorable and so we are thrilled that you felt our service was great. We constantly endeavor to exceed our guest’s expectations of service and it is rewarding to hear that these efforts are noticed. We look forward to welcoming you back to the hotel again. Yours sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Pros: Excellent downtown hotel. Good restaurant. Very helpful staff.
Location: This hotel is in the middle of the Old City. Most of the tourist sites we were interested were within walking distance.
Beautiful hotel in the middle of the Old City of Quito. Within one block of the lovely main square and the presidential palace. The staff was very helpful and friendly.
Comment from Hotel Management
Aug 20, 2014 by James, Hotel Management
Dear Guest: Many thanks for your review of Hotel Patio Andaluz following your recent stay with us. We were very pleased to read about your experience. Our hotel staff takes a lot of pride in customer service, thank you for your recognition. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Sincerely, Francisco Baca General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Charles, Louisiana

Great location in the Old Town

Posted Aug 5, 2014
Pros: Location, staff and good space. Good value.
Cons: Plumbing noise.
Location: Only one block from the main square makes it one of the best located in Quito. Good value. Not much to do for children though.
Hotel facilities and dining were very good. We stayed 7 days and ate there every day without needing to repeat dinner selections and the overall quality was good with no adverse tummy reactions! The only downside is that the building is a converted traditional Spanish mansion with no carpets and noisy plumbing. This is not an issue during the day, but we knew when others had early flights to catch through the plumbing and wood flooring footstep echoes. Apart from that we would recommend it. Excellent and friendly staff.
Comment from Hotel Management
Aug 16, 2014 by James, Hotel Management
Dear Bill: Thank you for your Expedia review and your recent stay at Hotel Patio Andaluz. We are delighted that you enjoyed your trip and your stay at our hotel.. Our hotel staff takes a lot of pride in customer service, thank you for your recognition. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Best regards, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, California

Great hotel two block from presidential quarters

Posted Jul 23, 2014
Cons: Small table in the room with two chairs would've been perfect.
Great hotel two block from the presidential quarters and a block from old town plaza, hotel Patio Andaluz is a gem. Ecuador is a lovely country with beautiful and smiling faces right from the airport ride to hotel employees and anywhere else you go. Hotel Patio Andaluz is a gorgeous boutique hotel with the best concierge service (bilingual Spanish/English staff everywhere). There is no better way to start a trip to South America than in Ecuador, and no better hotel than Patio Andaluz in Quito. The restaurant, with delicious Ecuadorean local fare, is in the hotel foyer and has open skylights that gives the ambience of Moorish design. The interior architecture takes you to a different time in history, full of interesting details you will only find in great building restoration projects. This three storey structure is finely balanced between professionalism and comfort.
Comment from Hotel Management
Aug 10, 2014 by James, Hotel Management
Dear guest, Thank you for taking the time to share your wonderful review following your recent visit to Quito It is lovely to read that you enjoyed your time at Hotel Patio Andaluz. The staff take great interest in our guests to ensure that they have everything they need to make sure that their stay is comfortable and memorable and so we are thrilled that you felt our service was great. We constantly endeavor to exceed our guest’s expectations of service and it is rewarding to hear that these efforts are noticed. We look forward to welcoming you back to the hotel again. Yours sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Impeccable!

Posted Jul 9, 2014
This hotel is AMAZING! The location is right in the middle of new town next to Plaza Foch, but that is not what makes this hotel exceptional. The moment I walked into the hotel, I was surrounded by the subtle yet pleasant scent in the lobby and the common area. There are many hotels would spend the effort on decoration, yet few would invest in the "invisible" scent of the hotel (sure, huge lobby halls would make it difficult to do so and that is the charm of a boutique hotel) . The decoration is so exquisite - not posh, but exquisite - and they paid attention to all the details. Did I mention the sheets? Perfectly ironed and Westin's Heavenly Bed cannot compare it. Our suite for 4 has a separate bedroom for parents, kitchen, and a courtyard. If you go to the rooftop, you can see Teleferico from there. The owner is such a French gentleman and comes in every morning. He must be a perfectionist since he pays attention to EVERY details to make sure that your stay is an enjoyable one. The first morning when he saw me taking a couple Ecuadorian biscuits from the breakfast buffet, he insisted to heat it up for us first. The second morning since we had to catch an early flight, he made the breakfast ready an hour earlier than the regular schedule. The breakfast was home style at its best and surprisingly included healthy additions such as wheat germ and flaxseeds. LOVE LOVE LOVE this place!
Comment from Hotel Management
Jul 20, 2014 by James, Hotel Management
Dear friend: Thank you for your comment but I think you are mistaking the hotel. We are not at plaza Fosch. We are glad you enjoy your journey though Ecuador Sincerely Francisco Baca. Gerencia General
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Missouri

It feels like home

Posted Jun 24, 2014 on Hotels.com
I went for business and my wife for leisure. It is a great location, the hotel is beautiful and the personel is super kind and helpful. The food is excellent and the Cava bar is enchanting.
Comment from Hotel Management
Aug 30, 2014 by Nick, Hotel Management
It was a pleasure to have you stay at Hotel Patio andaluz. We thank you for sharing your encouraging feedback through Hotels. We are very happy to learn that you had an enjoyable experience at our hotel. Our team is always striving towards excellence. Such feedback will motivate us further. The Hotel Patio Andaluz team, look forward to the pleasure of welcoming you back soon. Thank you, Warm regards, Francisco Baca General Manager
4 out of 5
Recommended
by A verified traveler

Posted Jun 17, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Nick, Hotel Management
Thanks for giving us 4 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by Amanda from New York, NY

Beautiful hotel in the heart of Quito

Posted Jun 14, 2014
Pros: Service and decor
Location: The president's home is just two blocks away, though it wasn't recommended to travel outside of the hotel at night (typical of Quito)
Patio Andaluz is luxury at a reasonable price. I was a single traveler concerned about being alone in Quito, but the hotel had absolutely anything I could think of needing for one night. Dinner at the hotel restaurant was delicious authentic Ecuadorian cuisine, and the wait staff spoke impeccable English. I would absolutely recommend this hotel to any traveler.
Comment from Hotel Management
Jun 19, 2014 by James, Hotel Management
Dear Amanda: Thanks for giving us 5 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
4 out of 5
Recommended
for Everyone
by Jezzer from miami

Nice hotel

Posted Jun 1, 2014
Great hotel and very helpful staff , perfectly located in center of old town
Comment from Hotel Management
Jun 19, 2014 by James, Hotel Management
Thank you very much for your comment and giving us 4 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager