Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Beautiful and very comfortable hotel well located in the old Colonial section of Quito. Lovely staff; nice enough restaurant.
Comment from Hotel Management
Jan 22, 2015 by James, Hotel Management
Thank you very much for your comment and giving us 5 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Colonial look. Excellent doormen

Posted Jan 6, 2015
Pros: • What a perfect location and a luxurious hotel! The hotel is right in colonial Quito. It’s a non-descript door from the street – then you find your
Location: La Negra Mala Restaurant and Colonial Quito
What a perfect location and a luxurious hotel! The hotel is right in colonial Quito. It’s a non-descript door from the street – then you find yourself in a beautiful patio. The service is excellent. Every day the doorman helped us with what do to and other information. They told us how much taxis should cost etc. The rooms surround the patio and are very lovely. The breakfast buffet is varied and good. You can’t miss here.
Comment from Hotel Management
Jan 19, 2015 by James, Hotel Management
Dear guest, Thank you for taking the time to share your wonderful review following your recent visit to Quito It is lovely to read that you enjoyed your time at Hotel Patio Andaluz. The staff take great interest in our guests to ensure that they have everything they need to make sure that their stay is comfortable and memorable and so we are thrilled that you felt our service was great. We constantly endeavor to exceed our guest’s expectations of service and it is rewarding to hear that these efforts are noticed. We look forward to welcoming you back to the hotel again. Yours sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in the heart of Old Town

Posted Dec 20, 2014
Location: In the heart of Old Town, lots of sites, museums, churches, galleries and restaurants.
Beautiful building and room. Very clean, comfortable and quite room. Staff was amazing, very friendly and helpful, knew the area.
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Dear Guest: Thank you very much for your comment and giving us 5 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Boutique hotel in the old town

Posted Dec 18, 2014
Pros: A COUPLE OF BLOCKS FROM ALL THE ATTRACTIONS IN THE OLD TOWN
Cons: The hotel was converted from an old mansion and all the rooms are surrounded by hard wood floors which made it very noisy especially at night
Location: near the old town
If you like old small quaint hotels , you would like this converted hotel with 32 rooms . The room rate was reasonable but the breakfast buffet was too pricey for what you were getting . I found the hotel to be very noisy because of the design . They have a leaflet in your room addressing the noise issue and asking you to pick up ear plugs at the reception . I have never come across this before . They should mention that fact on their web site because it is too late once you have checked into your room .
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Dear Guest: Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. It is our goal to ensure the satisfaction of our guests, and therefore any comments you may have are of great importance to us. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Sincerely, Francisco Baca General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Nice hotel by the Plaza Independencia

Posted Dec 18, 2014
Pros: see above
Cons: see above
Location: There is an abundance of things to do in the colonial section of Quito, in which the hotel is located.
The hotel is in an old colonial mansion that dates from the 16th century. My room was comfortable, but the better part of the stay is the large, comfortable patio that the rooms open onto. There are quiet, comfortable places to sit and read or chat undisturbed in this beautiful space. The restaurant too is in a part of the patio. The food is good; the service was hit or miss (for me, it was good in the morning, not so good in the evening). The location is very good, about a block and a half from the Plaza Independencia, the heart of old Quito.
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Dear guest: Thank you for your Expedia review and your recent stay at Hotel Patio Andaluz. We are delighted that you enjoyed your trip and your stay at our hotel.. Our hotel staff takes a lot of pride in customer service, thank you for your recognition. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Best regards, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Perfect spot right near Independence Plaza

Posted Dec 16, 2014
Great architecture - room was phenomenal. We had a junior suite with the upstairs sitting room and bathroom. staff was excellent. Resturant was fabulous. Would not change a thing!
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Dear Guest: Thank you very much for your comment on Expedia. We are pleased that you enjoyed the hotel and its service. It is our goal to ensure the satisfaction of our guests, and therefore any comments you may have are of great importance to us. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Sincerely, Francisco Baca General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Padova

Storico e vicino al centro

Posted Dec 16, 2014
Pros: L' ambiente , la posizione, la tranquillità e l' attenzione del personale.
Cons: Il menù Certe camere hanno il bagno al piano superiore
Location: Ottima. A due passi dal centro
Breve, ,ma buona Gentilezza e efficienza Non sono in grado di aggiungere altro
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Estimada Huésped: La ringrazio molto per il suo commento su Tripadvisor. Siamo lieti che vi sia piaciuto l'hotel e il suo servizio. Ci auguriamo che abbiate gradito il vostro viaggio attraverso Quito e l'Ecuador e ci tornerei volentieri. Saluti, Francisco Baca Directore
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Beautiful Hotel in Center of Historic District

Posted Dec 9, 2014
Walking through the door felt like stepping back in time with the staff dressed in historic costumes. But the service was first class for today. Even in the midst of a busy day because of the festival in celebration of the inauguration of Quito, the staff made sure I was able to get taxis to go visiting and leaving for the Airport, even walking me to meet up with the taxi when the streets were blocked too much for the taxi to come around front. The location is perfectly situated to walk to most of the major tourist suites, the Basilica, Ronda, Plaza Grande, etc. I highly recommend the Hotel Patio Andaluz for a little bit of Spain, a little bit of history, and a lot of great service in Historic Quito Center.
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Dear guest: It was a pleasure to have you stay at Hotel Patio andaluz. We thank you for sharing your encouraging feedback through TripAdvisor. We are very happy to learn that you had an enjoyable experience at our hotel. Our team is always striving towards excellence. Such feedback will motivate us further. The Hotel Patio Andaluz team, look forward to the pleasure of welcoming you back soon. Thank you very much, Warm regards, Francisco Baca General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Very nice old house in the historic area of Quito

Posted Dec 6, 2014
Pros: Everything
Old 400 plus year old house converted into an excellent BOUTIQUE hotel. Not for the people who want everything modern,but for those who appreciate old world charm.
Comment from Hotel Management
Dec 23, 2014 by James, Hotel Management
Dear guest: We are delighted that your stay with Hotel Patio Andaluz was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Thank you, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

First Class Hotel in Quito

Posted Nov 29, 2014
In the heart of the old city, this is a wonderfully relaxing place to stay. The accommodation, food and ambience are exceptional. Its proximity to all the sights of the old city is a bonus.
Comment from Hotel Management
Dec 7, 2014 by James, Hotel Management
Dear Guest: Thank you very much for your comment and giving us 5 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
Comment from Hotel Management
Dec 7, 2014 by James, Hotel Management
Dear Guest: It was a pleasure to have you stay at Hotel Patio Andaluz. We thank you for sharing your encouraging feedback. We were very pleased to read about your experience. Our hotel staff takes a lot of pride in customer service, thank you for your recognition. We are delighted that you had such a pleasant stay. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Thank you very much, Warm regards, Francisco Baca General Manager