Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Margaret from Toronto
Posted Jan 12, 2014
Recommendedby A verified traveler
Posted Dec 4, 2013 on Hotels.com
The Hotel is elegant and clean with top notch attentive service who also spoke good English. Each room is spacious and reminiscent of a royal room with significant moldings and detail. Right in the heart of downtown near many local attractions
for Everyoneby A verified traveler
Posted Nov 18, 2013
Pros: Staff was extremely helpful and responsive. A very friendly atmosphere. The location in the center of the old town was great.
Cons: Hotel has very good wifi however they do not have a business center.
for Couplesby A verified traveler from California, USA
Anniversary Royal TreatmentPosted Aug 5, 2013 on Hotels.com
The hotel was fantastic, and had such a wonderful history and appearance.Everyone was friendly and kind and added to our anniversary stay in Quito, seeing the changing of the guard at the President's Palace across the street was an added treat, not to be missed...and we enjoyed the "Penitente" in the restaurant/bar was very interesting!!! A big thank you to all the wonderful people at the Palace Grande Hotel in Quito.....loved the rose petals everywhere....Muy romantico!
for Familiesby A verified traveler from Phoenix
Old town delightPosted Jul 24, 2013 on Hotels.com
This is a classy hotel in the heart of Quito. The staff is watching to serve your every need. Prior to check-in time, we had the hotel hold our bags to return later, as we rested in the lobby prior to exploring more of Quito in the early afternoon, complimentary drinks and warm wash cloth was offered, really classy. The entire stay was fabulous.
Fabulous hotel with a great restaurantPosted Jan 29, 2013 on Hotels.com
Outstanding! Attention to detail like you wish every other hotel would offer.
for Couplesby A verified traveler from UK and SE Asia
Hotel ReviewPosted Oct 20, 2010
The Hotel was very nice and clean, with lovely rooms and a great location. The restaurants at the Hotel were rather disappointing and seemed not to be well frequented. However the Concierge did recommend two great restaurants for the 2 nights we were there and was very helpful in getting us a guided tour of the City. The Spa and services were disappointing and the gym is nonexistent.