Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
fantastic 5 day stay at Hotel Plaza grandePosted Jan 1, 2015
Pros: Luxurious Rooms and Excellent Ecuadorean Cuisine. The service also could have been more gracious.
Location: The heart of historic Quito.
Beautiful hotel...fantastic service...fabulous restaurants....best location in Quito. We saw the changing of the guard out our window. Was the perfect hotel for our stay in Quito.
for Familiesby M Cumminsfrom Southwest Ranches, Fl
Luxury and conveniencePosted Oct 1, 2014 on Hotels.com
We had 3 rooms booked for a family vaca. All 3 rooms were side by side, spacious and beautifully decorated. The welcome tray and wine were a wonderful surprise after a long day of travel. The special rose petal decorations made the rooms look very romantic. Thank you to all the staff for making the stay a wonderful experience.
for Everyoneby P
Plaza Awesome!Posted Jun 15, 2014
Pros: Everything was great. Service was excellent. Loved the flowers. Thank you all for a great stay.
Cons: Maybe, place the TV closer to the bed. Add some more items to the menu.
Location: All interesting things and buildings are walking distance. Don't need a tour guide:) Great food available 20 steps away from the hotel.
Great hotel. Location, service, staff, comfort, ambiance: all get 5 out of 5 from us. We were REALLY impressed with the personalized service. The room was large and unlike many who seem to have had a noise issue, we had none:) We would recommend this hotel to everyone.
for Everyoneby el lobyfrom p
Muy bien ,Posted Mar 30, 2014
Cónfortable , el personal súper amable , los alimentos buenos muy bien muy recomendable
for Everyoneby Joshfrom Miami Beach, Florida
Amazing Hotel in the best location of QuitoPosted Mar 24, 2014
I just returned from a quick vacation in Quito and stayed at the Hotel Plaza. From the minute we checked in, the staff and hotel was great. The location is perfect and right in the center of town. You can walk to all the main attractions and it was very convenient. The rooms were spacious and the bathrooms were huge. I would highly recommend staying here.
for Everyoneby Margaretfrom Toronto
Posted Jan 12, 2014
Recommendedby A verified traveler
Posted Dec 4, 2013 on Hotels.com
The Hotel is elegant and clean with top notch attentive service who also spoke good English. Each room is spacious and reminiscent of a royal room with significant moldings and detail. Right in the heart of downtown near many local attractions
for Everyoneby A verified traveler
Posted Nov 18, 2013
Pros: Staff was extremely helpful and responsive. A very friendly atmosphere. The location in the center of the old town was great.
Cons: Hotel has very good wifi however they do not have a business center.
for Couplesby A verified travelerfrom California, USA
Anniversary Royal TreatmentPosted Aug 5, 2013 on Hotels.com
The hotel was fantastic, and had such a wonderful history and appearance.Everyone was friendly and kind and added to our anniversary stay in Quito, seeing the changing of the guard at the President's Palace across the street was an added treat, not to be missed...and we enjoyed the "Penitente" in the restaurant/bar was very interesting!!! A big thank you to all the wonderful people at the Palace Grande Hotel in Quito.....loved the rose petals everywhere....Muy romantico!
for Familiesby A verified travelerfrom Phoenix
Old town delightPosted Jul 24, 2013 on Hotels.com
This is a classy hotel in the heart of Quito. The staff is watching to serve your every need. Prior to check-in time, we had the hotel hold our bags to return later, as we rested in the lobby prior to exploring more of Quito in the early afternoon, complimentary drinks and warm wash cloth was offered, really classy. The entire stay was fabulous.