Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and quit hotel

Posted Apr 20, 2015
Loved the room ver cozy ,clean the personnel at the reception very kind , breakfast very good I will come back to this hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Nice Hotel but Service conditions should improve

Posted Apr 15, 2015
Pros: Bedrooms are comfortable.
Cons: Food handling, restaurant service.
Location: The location is downtown Quito, but you don't want to arrive after sunset to this particular area of the hotel since it is not very safe at night.
The fruits at restaurant are disposed in a glass closed container exposed to direct sunlight. I asked the restaurant service about move it under a shade area. The restaurant manger argued that this location was good because it goes with the scenery of the location (!). One month later the situation was the same.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sept- iles,quebec

Superbe endroit

Posted Apr 12, 2015
Location: Marchands locaux à proximité Beaucoup de bons restaurants abordables Beaucoup d'agence de voyage pour explorer Parcs
nous avons beaucoup apprécié cet hôtel il,est bien situé ,très propre et sécuritaire. Le personnel est formidable et le déjeuner est inclus. Les chambres sont grandes et confortables.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Florida

Fantastic hotel staff

Posted Mar 30, 2015
Pros: Very luxurious feel to it
Cons: It can be a little noisy being that it is right on one of the busiest streets.
Location: Everything is walking distance, restaurants, artesan market, and the most popular area for dining and hanging out called Plaza Foch.
High class hotel with one of the best hotel staff around, from the front desk to the bar to the restaurant and room service, absolutely impeccable hospitality,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mi.

Nice location with great walking area

Posted Mar 26, 2015
Pros: I would return to the Hotel for a longer stay of up to week staff, rooms, service, and restaurant are excellent.
Cons: More towels in room, Kleenex would be nice,
Location: ere only in hotel one night and only had time for a short walk to the park and back. saw lots of things to see and do.
we arrived late and greeted by great front desk staff, helped get next day flight reservations set up. breakfast was very satisfying and had every thing I wanted . stored our bags until we needed to go to airport for evening flight.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Mar 24, 2015
Very clean and modern. Nicely decorated. Excellent bathrooms with large showers. Separate sitting room and bedroom. Good closet space. Rooms contain a lockable safe. Exceptional.continental breakfast. Includes a juicer that squeezes fresh oranges. In a busy area and only a few blocks from a nice walking park. Lots of good places to eat within a reasonable distance. Only negative is traffic to get there... Watch the taxi prices. Got charged $2 one way and $5 on return which he quickly dropped to $4 when we objected because of the fare the other way.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Wonderful stay

Posted Mar 20, 2015
Only stayed here one night but it was a nice surprise to find such an ultra modern Hotel in the middle of Quito. Room was equipped with everything you would need for a longer stay. Staff very friendly and extremely helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Very professional and friendly staff, I was very pleased with the service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santiago de Queretaro Mexico

Vacaciones en Quito

Posted Mar 14, 2015
Pros: La atención del personal lo confortable de la habitación
Cons: El servicio de internet
Location: Me gusto el monumento del panecillo El funicular El centro Y sobre todo sus comidas.
MI estancia en el hotel Reina Isabel fue muy placentera, Las instalaciones cómodas y amplias, el desayuno muy bueno y el personal muy atento. Yo regresaría a este hotel si volviera a Quito. Felicidades
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Querétaro, México

Hotel muy comodo

Posted Mar 9, 2015
Pros: Las instalaciones y el buen servicio
Cons: El acceso de las computadoras con la USb
Location: El centro del mundo El panecillo Las iglesias El centro de la ciudad
Mi estancia en el hotel fue muy placentera, disfrute mucho en mis ratos libres la tina de baño con el agua a una excelente temperatura, sus instalaciones muy cómodas y con muy buen espacio y distribución, la comida muy buena y buen precio, el desayuno estupendo, y el personal atento y con prestancia a lo que se ofrecía, lo único que no pude usar fueron las computadoras ya que requería bajar unos archivos y no se tiene acceso a la USB. Por todo lo demás muchas felicidades Quiito.