Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 19, 2015
Pros: -Friendly staff -After asking, we were allowed a late check-out
Cons: -no smoking rooms
This staff at the hotel was very friendly. There were drinks and snacks in the lobby and the man that refreshes them was nice enough to bring little extras and refill them when needed. The rooms were spacious and comfortable. All the rooms were non-smoking, but there was a terrace outside the restaurant where we could smoke. The hotel is not centrally located but is not far from 2 malls (the mall across from the park, Quicentro, was very nice).
Comment from Hotel Management
Mar 12, 2015 by Gerente General, Hotel Management
Greetings from Howard Johnson Quito Hotel. We received your comments regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Certainly, this feedback assists us to set a higher standard of quality and efficiency confirming this hotel as an excellent choice. Looking forward to host you soon. Kinds Regards Myriam Delgado
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2015 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2015 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Jung-Tingfrom Taiwan

食物超級好吃

Posted Jan 26, 2015 on Hotels.com
飯店的食物超級好吃的
Comment from Hotel Management
Apr 25, 2015 by Gerente General, Hotel Management
感谢您对食物的赞赏。 很快返回
3 out of 5
by A verified travelerfrom Guayaquil

NO AIR CONDITIONER

Posted Dec 11, 2014
Cons: Get air conditioners
The hotel is in a really good location, near of almost every bussines and goverment office. The staff was kind and helpfull but the bellboy was really annoying trying to get a better tip (i asked him for a driver and, at least, makes me 5 calls to the room offering me different services). Its really imperative to get air conditioner for the rooms. Nights in Quito are Cold, so you can´t open your windows, but the closed room was so hot that you can´t sleep comfortable. the staff offered me a fan
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon USA

Good value and good location

Posted Dec 6, 2014
Pros: Value.
Cons: Bigger rooms
Location: See shove
I have stayed at several hotels in Quito and this is the best value for your money. It is two blocks from a big mall for getting supplies and groceries, and two blocks from the botanical gardens and herpiterium. The rooms are small but adequate. There is a free room safe. Staff are friendly and helpful. The restaurant on site is excellent. They are very concerned about service and food quality and asked us several times during our stay to take a survey. Highly recommended.
Comment from Hotel Management
Dec 9, 2014 by Gerente General, Hotel Management
Dear Guest: Greetings from Howard Johnson Quito Hotel. We received your comment regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Certainly, this feedback assists us to set a higher standard of quality and efficiency confirming this hotel as an excellent choice. Looking forward to host you soon. Best Regards, Myriam Delgado General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2014
It was good. The staff was really kind and helpful. We recommend the hotel for a short or for a long stay.
Comment from Hotel Management
Nov 5, 2014 by Gerente General, Hotel Management
Dear traveler: Thank you so much for taking the time to leave us a comment about your recent stay with us. I´m going to share your opinion with our staff. Would be nice to see you soon. Best Regards Myriam Delgado
4 out of 5
Recommended
for Families
by Javierfrom Bogotá

Short vacation in Quito

Posted Oct 16, 2014 on Hotels.com
We head to Quito for a short weekend stay. The hotel is very well located, one block away from La Carolina park, its overall condition is very good although there is no way to control room temperature. Breakfast (not included in the room fare) was very good.
Comment from Hotel Management
Jan 3, 2015 by Gerente General, Hotel Management
Dear Javier: Thank you so much for your coment, about the control of temperature is a project for a future, but nowadays we have some fan that could help, and breakfast is included in special rates that we offer directly. Would be nice to see you soon. Best Regards Myriam Delgado
4 out of 5
Recommended
by Kooshfrom NYC

Posted Oct 8, 2014 on Hotels.com
I was very satisfied with the hotel. The taxi drivers that are affiliated with the hotel did not know the whereabouts of a few restaurants that I wanted to visit
Comment from Hotel Management
Jan 3, 2015 by Gerente General, Hotel Management
Dear Koosh: Thank you so much for your coment, we are talk with taxi drivers about the rates and locations. Hope to see you soon. Best Regards Myriam Delgado
4 out of 5
Recommended
for Families
by Albertofrom Mexico, DF

El mejor servicio

Posted Sep 20, 2014 on Hotels.com
Todo fué una maravilla, excepto el restaurant que fue un verdadero robo por un desayuno continental.
Comment from Hotel Management
Nov 29, 2014 by Gerente General, Hotel Management
Estimado Alberto: Gracias por su comentario acerca de su estadía, se del caso de los desayunos que fueron cobrados a sus pequeños, lamento la percepcion que se llevó del hotel, y no haberle ofrecido una solución en el momento, gracias a su comentario se ha revisado lo sucedido y se tomaron medidas para evitar futuros inconvenientes. Seria un placer recibirlo nuevamente y tratarlo como se merece. Cordialmente Myriam Delgado