Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Hotel to stay ahead of Galapagos trip

Posted Dec 12, 2014
Pros: Lots of vases with roses
Pleasant Hotel to stay ahead of Galapagos trip. Everyone speaks English and taxis are always around. Around the corner easy to reach breakfast restaurants or well-known fast food places.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mex city

Nice hotel

Posted Nov 24, 2014
Pros: the location
Cons: nothing
Location: near from the mercado de artesanĂ­as (walking distance)
everything was great, the staff are really nice, the room are spacious and very comfortable
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Panama

predictable

Posted Nov 9, 2014
Pros: beds are comfortable, gym is very good, has nice outside pool area
Cons: check in and out is very slow - not enough staff
Location: Indian restaurant nearby is great - 5 mins walk
like most other Marriotts, you will certainly feel at home but there won't be any local color - you could be in any one of the many you find in the States which is a bit of a shame considering Quito is so special.
3 out of 5
by A verified travelerfrom GL

Not worthm. Better options at much lesser rates.

Posted Oct 17, 2014
Absolutely not acceptable having to pay for internet access at a hotel of this rate category. Over rated breakfast for the amount charged. Never again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colombia

Wonderful

Posted Sep 21, 2014
Pros: The staff, the facilities, everything!!
Location: Hotel is located close to Centro Historico which is wonderful at night and also close to malls.
It is definitely one of the best hotels I have stayed. The staff is very friendly at all times. I stayed only one night but it was fantastic, thank you JW Marriot.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with good location in Quito. Clean room

Posted Sep 17, 2014
Cons: The internet connection was intermitent and unstable.
The attention of the staff and the condition of the rooms was OK. Not extraordinary but pretty acceptable. The room was slightly overpriced for my standard and should include the breakfast and the wireless internet connection in the price
Comment from Hotel Management
Sep 25, 2014 by Edison Riofrio, Hotel Management
Dear Guest: Thank you for your comments regarding your stay with us. We are taking corrective actions to make the internet work properly. I would like to recommend you to find in the internet the special rates with internet and breakfast included. Cordially Edison Riofro Quality coordinator
2 out of 5
Recommended
for Business Travelers
by Sergio Rosariosfrom USA

Needs urgent renovation

Posted Aug 14, 2014 on Hotels.com
The hotel rooms need urgent renovation, looks old, feels old. The minibar in my suite was empty and was a left over of a previous guest, a sandwich.
Comment from Hotel Management
Oct 25, 2014 by Ximena, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback regarding our hotel. I am glad to let you know that we will have our rooms renovation soon, so if you have the opportunity to come back to Quito in a near future, it will be great if you try our new product. Cordially, Ximena Altamirano C. Director of Rooms Operations JW Marriott Quito
4 out of 5
Recommended
for Business Travelers
by Carlosfrom Florida

Good Hotel...

Posted Jul 11, 2014 on Hotels.com
Very good hotel, the services was good.
5 out of 5
Recommended
for Everyone
by Pamneitfrom Narberth, Pennsylvania

Honeymoon Stay

Posted Jun 24, 2014
Pros: Helpful staff Five star accommodations
Location: New Town locations, close to Piazza Fuc
This hotel is located in the heart of New Town. High end, best accommodations in Quito. The hotel staff is very helpful in providing reliable transportation to all parts of Quito. Abundant private hire cars as well as yellow taxis available. The hotel is located close to Piazza Fuc, a hub of modern restaurants. The restaurants located in the city provide high quality cuisine. If affordable for the consumer, a great stay in Quito.
5 out of 5
Recommended
for Everyone
by cindyfrom phoenix AZ

Close to mall

Posted Jun 1, 2014
Pros: The breakfast buffet was to die for. Staff friendly and helpful.
Cons: Buffets stay open a little later for arriving guests.
Location: Two minute cab ride to restaurants , casino and interesting square that is lively at night. Great for people watching. About five minute walk to a mal
Staff was very helpful. We arrived a day early to spend time here before going on a cruise. Staff was very helpful. When there was weather issues that might effect our travel plans the hotel staff had up to date information and helped everyone feel calm and at ease. Fresh flowers everywhere were lovely and smelled wonderful throughout the hotel. Concierge helped us to find the perfect outings. Everything was fantastic. Would never stay anywhere else if going to Quito again!