Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Wonderful all around. Great room, staff, location.

Posted Jan 21, 2015
Was absolutely wonderful. Can't eait to visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

The best hotel in Quito

Posted Dec 26, 2014
The hotel is very well located, close to 3 big shopping malls, a recreational park and to the tunnel that takes you to the airport out of the city. The staff is the best, always helpful, calling you by your name and with a smile on their faces. The rooms are modern, elegant and big. The massages in the spa are great at a very reasonable price. The skybar has a great vie and you get free drinks when you arrive. The valet parking is free. I will definitely go back next year!
Comment from Hotel Management
Jan 7, 2015 by Quality Manager, Hotel Management
Thank you for sharing your experience at the hotel with us! We are glad to know that you enjoyed your stay and that the service you received as well as the friendliness of our staff caused a great impression on you. We hope to host yoy soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

a little boutique hotel, in a safe area

Posted Nov 17, 2014
first room, had a bath tub in the main room in front of the window, second a smaller room with no air conditioning. Although when I checked in I was told breakfast was included, I only ate one breakfast and was charged for it. When I questioned the information, I was told to contact Expedia, it wasn't there issue.
5 out of 5
Recommended
for Couples
by Linda Kfrom Chicago

Excellent hotel

Posted Oct 17, 2014 on Hotels.com
The room is beautiful and spacious. The staff is helpful giving us suggestions for dining options and arranging transportation to Banos. The location of the room made sleeping difficult because of the noise from cars alarms being activated, ringing for long periods of time.
Comment from Hotel Management
Jan 3, 2015 by Quality Manager, Hotel Management
Thank you for sharing with us your experience at the hotel! Its really great to know that you enjoyed your stay and that the service you received as well as the friendliness of our staff caused a great impression on you. Hope to host you soon
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bolzano

Hotel in ottima posizione in Quito.

Posted Sep 13, 2014
Pros: Ottima privacy, camera spaziosa con vasca da bagno, divano e letto comodo e spazioso.
Accoglienza ottima, personale attento e disponibile, camera ampia e ben climatizzata, a pochi passi dal centro commerciale QUiCENTRO SHopping e alle spalle di un parco per il fitness , ben collegato in quanto dall'aeroporto di Quito si raggiunge con un bus il vecchio Aeroporto e con taxi della cooperativa autorizzata a transitarci si arriva in 15 minuti all'hotel.
Comment from Hotel Management
Oct 3, 2014 by Quality Manager, Hotel Management
Thank you for this feedback! We are glad to know that you enjoyed your stay as well as the strategic location of the hotel near to so many city attractions. We hope to host you in a next visit to Ecuador.
Comment from Hotel Management
Oct 3, 2014 by Quality Manager, Hotel Management
Thank you for this feedback! We are glad to know that you enjoyed your stay as well as the strategic location of the hotel near to many city attractions. We hope to host you in a next visit to Ecuador.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excelent hotel

Posted Sep 6, 2014
Pros: Location, rooms, and specially the people
People in the hotel is very nice and always give good recommendations.
Comment from Hotel Management
Sep 19, 2014 by Quality Manager, Hotel Management
Thank you for this review! We are glad to know that our staff made ​​a good impression on you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubai

5 star boutique hotel in a nice neighborhood

Posted Aug 16, 2014
Pros: location, people, rooms
Cons: glass sound proofing - too many car alarms keep going off
Location: the location is in a business sector/street... yet close to so many restaurants & malls. it is also adjacent to a beautiful grand park.
great experience. the hotel is well located in a clean, decent, safe business sector... yet close enough to the touristic attractions that are enjoyable by day. The hotel has a very unique touch in design, furniture, settings, personal attention, food, etc... that makes it a real 5 star boutique hotel. Grabriela, who heads the front desk is a star... always with a smile... can make everything happen. The rest of the staff are also friendly, attentive, enjoyable, & helpful. they make your stay as comfortable as it can be. The food is also really good, fresh, and delicious.
Comment from Hotel Management
Aug 19, 2014 by Quality Manager, Hotel Management
Thank you for sharing with us your experience at the hotel! Its amazing to know that you enjoyed your last stay and that the staff made such a great impression on you. This kind of feedback motivates us to continue on providing the quality service that guests as you deserve. For sure I will transfer this review to all our staff!
Comment from Hotel Management
Aug 19, 2014 by Quality Manager, Hotel Management
Thank you for sharing with us your experience at the hotel! Its amazing to know that you enjoyed your last stay and that the staff made such a great impression on you. This kind of feedback motivates us to continue on providing the quality service that guests as you deserve. For sure I will transfer this review to all our staff!
5 out of 5
Recommended
for Families
by JENNIFER MACMAHANfrom BOULDER, CO

Great price for value!

Posted Aug 14, 2014 on Hotels.com
We stayed for three nights in hotel during our vacation thru Ecuador. The hotel itself is very modern & clean and the staff goes out of their way to assist in any way they can. The only complaint would be, like other reviews, the street noise can be loud and we were even on the 8th floor. So, it may be beneficial to be the opposite side of the hotel away from the street. Otherwise, our stay was wonderful.
Comment from Hotel Management
Oct 25, 2014 by Quality Manager, Hotel Management
Thank you very much for sharing your experience at the hotel with us! We are glad to know that you enjoyed your stay and that the service you received as well as the friendliness of our staff caused a positive impact on you. We hope that on a next visit to our country you stay with us, we will be happy to assist you!
Comment from Hotel Management
Oct 25, 2014 by Quality Manager, Hotel Management
Thank you very much for sharing your experience at the hotel with us! We are glad to know that you enjoyed your stay and that the service you received as well as the friendliness of our staff caused a positive impact on you. We hope that on a next visit to our country you stay with us, we will be happy to assist you!
5 out of 5
Recommended
for Business Travelers
by Attifrom Los Angeles

GREAT HOTEL IN QUITO

Posted Jul 26, 2014 on Hotels.com
This is a great hotel in Quite, both for business and vacation. Good location, comfortable rooms, friendly service and surprisingly good restaurant.
Comment from Hotel Management
Aug 4, 2014 by Quality Manager, Hotel Management
Thank you for a great feedback!! We are really glad to know that you enjoyed your last stay!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Quito!

Posted Jul 17, 2014
The hotel is very well located close to the modern downtown in Quito. The suites have an awesome decoration, very elegant and comfortable. The nicest staff, they park the car for you, always smiling and polite. You can use the sauna and the steam room in the spa at no extra cost. We pay for relaxing massages, great price, and great massage. The overall price of the hotel is fair to the quality of the service. I am going back in December.
Comment from Hotel Management
Jul 19, 2014 by Quality Manager, Hotel Management
Thank you for staying with us and post about your five star experience! We are glad to hear you enjoyed your stay as well as our prime location. Thank you for your kind comments recognizing our modern and signature design. We are especially pleased to know that our efforts to go above and beyond for all our guests left a lasting impression. We will be happy to host you in December in our lovely city!