Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Quito!

Posted Jul 17, 2014
The hotel is very well located close to the modern downtown in Quito. The suites have an awesome decoration, very elegant and comfortable. The nicest staff, they park the car for you, always smiling and polite. You can use the sauna and the steam room in the spa at no extra cost. We pay for relaxing massages, great price, and great massage. The overall price of the hotel is fair to the quality of the service. I am going back in December.
Comment from Hotel Management
Jul 19, 2014 by Quality Manager, Hotel Management
Thank you for staying with us and post about your five star experience! We are glad to hear you enjoyed your stay as well as our prime location. Thank you for your kind comments recognizing our modern and signature design. We are especially pleased to know that our efforts to go above and beyond for all our guests left a lasting impression. We will be happy to host you in December in our lovely city!
5 out of 5
Recommended
for Everyone
by A verified traveler from Beverly Hills CA

ONE of the best HOTELS I HAVE EVER stayed at

Posted Jul 8, 2014
Pros: Everything it was legit
Cons: Nothing
Location: Right in the heart of Quito there is a 24 hour pharmacy and restaurants one block walking distance away
Hands down this hotel is right up there. A true 5 star hotel. On par with some of the nicer hotels I am used to in Vegas like the Wynn and Venetian. Rooms are just as pictured. Beautiful amenities. Fresh flowers in the room and outside the room. A great buffet with made to order omelettes and fresh fruit. Staff is so friendly and speak English fluently. In the lobby there is always fresh deserts, bite sized free foods, coffee, and multiple flavors of daily made teas with infused fruit. Daily chocolates placed on your bed for turn over service. Cable TV with HBO Shotime tons of movie channels and English options. Safe. Desk you name it The showers are huge walk in style. Huge beds. Huge living room sofa area....I just cant say enough.
Comment from Hotel Management
Jul 19, 2014 by Quality Manager, Hotel Management
Thank you for a fantastic review of our hotel! We are delighted to hear you enjoyed your stay with us. It’s a great pleasure to know you found our staff friendly and knowledgeable, we strive to provide each and every one of our guests with a personalized memorable experience. We look forward to welcoming you back to Le Parc in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Business in Quito

Posted Jun 20, 2014
Conveniently located. A bit pricey on additional services other than room charge.
Comment from Hotel Management
Jun 23, 2014 by Quality Manager, Hotel Management
Thank you for sharing with us your experience at Le Parc Hotel!
4 out of 5
Recommended
for Business Travelers
by Roland from Wisconsin.

Posted Jun 5, 2014
Pros: location, staff,
Cons: see above.
Room 802 was to noicy. I could hear the guy snoring in 801. Also one day had a Family in 801, had to tell Security to keep them quiet it was 12 midnight. I was there 8 days, there should be more consideration for customers that stay that long in a Hotel. Breakfast was to expensive. Should have two different prices for Breakfast, one for hot and one for cold only. Cereals, coffee, Fruit and toast 18 Dollars, give me a break.
Comment from Hotel Management
Jun 16, 2014 by Quality Manager, Hotel Management
Thank you very much for taking the time to share your experience at Le Parc Hotel. We are very sorry to know that your stay at the hotel was not the best and that your rest and sleep was affected. Likewise thank you for your valuable suggestions regarding our breakfast offers; our guests are the most important to us, without a doubt we will consider them for the improvement of our service. Kind regards
Comment from Hotel Management
Jun 16, 2014 by Quality Manager, Hotel Management
Thank you very much for taking the time to share your experience at Le Parc Hotel. We are very sorry to know that your stay at the hotel was not the best and that your rest and sleep was affected. Likewise thank you for your valuable suggestions regarding our breakfast offers; our guests are the most important to us, without a doubt we will consider them for the improvement of our service. Kind regards
5 out of 5
Recommended
for Everyone
by Llu from gye

Excellent service

Posted Jun 2, 2014
Pros: The decoration and the rooms were very comfy.
Cons: nothing i can recall
Location: You have the quicentro mall near, and a lot of local coffee and pastries shops.
The hotel was impeccable. The service was great, the food was really good specially the burgers.
Comment from Hotel Management
Jun 13, 2014 by Quality Manager, Hotel Management
Thank you for this feedback! Its really great to know that you enojoyed your last stay!
5 out of 5
Recommended
by Elena Roser from Niceville, Florida, USA

Best hotel experience!

Posted Jan 5, 2014 on Hotels.com
Perhaps, not having had a hot bath in so many days had some sway on my perception. But, this hotel had everything I could have asked for after my previous 2 weeks in Ecuador with much more basic amenities. The room was very clean, complete with every luxury a weary travel could need: a deluxe bathroom with a shower that provided hot (by American standards :) water and water pressure, a full emersion bathtub (though, in the bedroom), very comfortable bedding with plenty of quality pillows and linens. The staff was very friendly, gracious, helpful and accommodating. They even honored my request for a late checkout to facilitate our midnight departure flight from Quito. The rate was extremely fair for the quality of the accommodations and far better than others we experienced in Ecuador at comparable prices. However, there was one oddity that Hotels.com might want to explore on their website. Adding breakfast to our one night stay for 2 people was an additional 200USD! Needless to say, we had breakfast at the coffee shop next door.
Comment from Hotel Management
May 2, 2014 by Quality Manager, Hotel Management
Thank you very much for such positive comments. We are pleased to assist and provide a personalized and quality service to each of our guests. However, we are very sorry for the inconvenience you had trying to include breakfast to your rate. Apparently it was a typing error, but it has been solved. We hope to see you soon!
Comment from Hotel Management
May 2, 2014 by Quality Manager, Hotel Management
Thank you very much for such positive comments. We are pleased to assist and provide a personalized and quality service to each of our guests. However, we are very sorry for the inconvenience you had trying to include breakfast to your rate. Apparently it was a typing error, but it has been solved. We hope to see you soon!
5 out of 5
Recommended
by Tomye Tierney from Boston, MA

Comfortable and elegant

Posted Dec 16, 2013 on Hotels.com
It was one of the best hotels stays ever. Large and tastefully appointed. Staff extremely accommodating. Good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2013
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2013
I didn't appreciate getting charged $6.00 at check out for Hotel Insurance. It cost $15.00 for a drink at the bar. Our room didn't get cleaned until we asked them to do it, it was mid afternoon. Staff were pleasant but didn't speak English very well. Overall our experience was OK.
5 out of 5
Recommended
for Everyone
by World traveller

Great modern hotel in downtown Quito.

Posted Nov 2, 2013