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Reviews of Sandmelis

3 out of 5
Sandmelis
Tomás de Berlanga E8-128 y Av. Shyris, Quito, Pichincha

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
local Bueno para quedarse un una viaje corta
Personal es bueno, limpio, pero hotel es sencillo, hay que usar escaleras (no hay acensores) y desayuno es sencillo y pequeno.
Stayed 1 night in Oct 2023
Response from La Gerencia on Jan 10, 2024
Gracias por compartir sus comentarios. Valoramos los mismos pues son una oportunidad de mejora.

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La Gerencia on Aug 21, 2023
Muchas Gracias por compartir su experiencia con nosotros. Nos agrada saber que su estadía fue agradable.Esperamos hospedarlo en una nueva oportunidad!

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for the holidays and visiting family nearby. We really enjoyed our stay here. The staff was always friendly and addressed any concerns we had immediately. The room was spacious and beds comfy. I slept well. I regret that we didn't get to try any of the spa services. The breakfast was DELICIOUS and above and beyond what I expected: croissant, eggs, fresh fruit, with juice and coffee.
Response from The Manager on Dec 30, 2022
Thank you very much for your comments. We are always glad to head our guest enjoyed their stay and always look forward to having you back.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
The room was clean, modern and comfortable. The shower was hot. Lots of restaurants nearby. Breakfast was okay. Staff were helpful in organising airport shuttle ($25).
Stayed 1 night in Jun 2022
Response from The Manager on Jun 27, 2022
Thank you for sharing your comments. We look forward to having you back soon

10/10 Excellent

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Good hotel, friendly staff, nice clean room with good bathroom with all the amenities, good hot water, good location close to all.
Stayed 1 night in Apr 2022
Response from The Manager on Apr 26, 2022
Thank you very much for taking the time to share your expirience and your comments. We really appreciate your feedback! Look forward to having you back here soon!

10/10 Excellent

William, Timmins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent hosts
Stayed 4 nights in Nov 2021

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Antonio, Manta,Manabí, Ecuador

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandmelis was an excellent choice hotel located in a great area for me to commute to where I needed to be for two days. The management/ staff were very accommodating & friendly. The room was very nice and comfortable as well. I would highly recommend this hotel to anyone visiting Quito.
Stayed 1 night in Jul 2019
Response from Hotel's Manager on Jul 10, 2019
Muchas gracias por sus comentarios. Estamos felices de saber que disfrutó su estadía.

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from most attractions, but a good value.
No complaints about this hotel. The location in northern Quito is a ways from downtown, but it is only a half-hour from the airport, traffic permitting. Close to Shyris Avenue buses and a 5 minute walk from the Jipijapa (Hippie-hoppa) stop for the Ecovia bus, a kind of express which runs in its own traffic lane through downtown and on to the south end of town. Quiet neighborhood with some eateries and a supermarket nearby. Highlight: A continental breakfast is included that comes with delicious scrambled eggs.
Response from Hotel's Manager on May 2, 2018
Thank you for your comments! We are delighted to hear you enjoyed your stay.

10/10 Excellent

Traveling Mama, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room, excellent staff
Tucked into a busy urban area, the hotel makes the most of its space. Our room was smaller than typical U.S. rooms (we had a double bed and a single bed for our family). What it lacked in space, it made up for with an awesome shower (great water pressure and temp) and functional bathroom! The room was very clean too. We would have liked more than a quart of filtered water in the room and more than one glass, too; the pillows were flat (but we travel with our own, so no big deal) and the city noise was audible through the windows, but not too bad -- our only criticisms. THE BREAKFAST WAS AMAZING! Fresh and hot food, with tip-top service. And the front desk staff was SUPER HELPFUL and friendly! We were glad we chose this boutique-style hotel and we'd recommend it to others.
Stayed 2 nights in Mar 2018
Response from Hotel Sandmelis on Mar 26, 2018
Thank you for your comments! We are happy to hear you enjoyed your stay and will take on board your suggestions.

2/10 Terrible

Nic, NY, NY

Liked: Cleanliness, staff & service
NEAR OLD AIRPORT!!!
This hotel is an HOUR (or more depending on traffic) from the airport. There may not be any hotels near the new airport? But you'd be better off staying in the center of the city.

2/10 Terrible

Suhaib, Sterling, VA

Disliked: Staff & service, property conditions & facilities, room comfort
Not close to airport at all!!
Room was not nice, overlooked roof of nearby building. Took taxi driver forever to find. Breakfast ends too early at 9. Booked a double but got 2 single beds. Most frustrating thing is that hotel was advertised as being close to airport but in reality it was an hour away (new airport was built over two years ago but the listing not updated). Only reason I chose this hotel was because it was being advertised as being close to airport.

10/10 Excellent

Ray Lewis, Cuenca, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Copa airlines canceled our flight from DC, causing us to miss our flight home to Cuenca, Ecudaor, So we had tospend the night in Quito. We needed a place on short notice, and would not get there until 1am! Hotels.com hooked us up with Sandmelis. They were waiting for us at 1 am. When I went down to get coffee the next morning, they insisted on bringing it to us, even though we were on the third floor in this lovely walk-up hostel. When we needed to get back to the airport with a large amount of luggage, they got us a private suv for the trip. Nice accommodations, with ample hot water and water pressure! Would go back any time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Choice for Quito.

10/10 Excellent

Tony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy, Service A1
Had an overnight stay. My flight was delayed and arrived over an hour late. The driver sent by the hotel was still waiting patiently and I was greeted by Marco at midnight and shown my room. Impressed with the cleanliness of the hotel. I had an early flight yet Marco, who had met me at midnight, was up and ordered a taxi for me at 5AM. Thank you Marco, helpful and patient. Only downside that some may find disconcerting is the walls don't stop much sound from the next room. I awoke with a start as I thought the low snoring was coming from the other bed in my room. Otherwise the hotel is a gem for stopovers

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Moira, Cathlamet, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for early Airport Departure
We used Sandmelis because it was close to airport in Quito. It is a modest, clean (actually liked my room a lot, nice colors, clean bathroom) but room is about it, small lobby. The owner chatted us up, he was a charming older man. His son or grandson checked us in, they arranged for a taxi at 5AM, it took less than 5 min. to airport, cost $4. There are several restaurants around hotel. It is noisy in Quito, especially w/single pane windows, but we stayed in a way ritzier place when we got to Quito, it was just as noisy. Doesn't bother me, but my husband has sleep issues! Sandmelis doesn't have an elevator, but the desk man helped us get luggage up to room. We try to travel reasonably light, just a bag each and sm. handcarry. They have a lovely breakfast room, but we left too early for that.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to airport
A great hotel for staying close to the airport - we stayed for only one night - service is wonderful and very helpful - the staff seem to all speak English- nice room - large bathroom and hot water in a very short time. Breakfast is included too. Location is near the corner of two busy streets-not a pretty location and we didn't want to walk around there but convenient for getting to and from the airport quickly. An excellent Italian restaurant is located two doors away - Frattelli - and an ATM machine in the farmacia just around the corner. We got our wake up call on time - had breakfast earlier than expected - hired their transport to get us back to the airport for $8 - very nice friendly driver (we could have taken a taxi for maybe $4 though getting there in traffic cost us $6.50) Would recommend this hotel if you need a room close to the airport but for visiting the city and walking around, I"d recommend staying in the Las Carolinas area.

8/10 Good

Shelley, Santa Barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Close to Airport. Good service
The hotel is well situated and well maintained. Rooms are a bit small. We`were disappointed since the wireless was not functioning. A ver nice breakfast. The neighborhood was safe but not many choices for restaurants.

10/10 Excellent

RAMON HERNAN

Stayed 2 nights in Oct 2022
Response from La Gerencia on Oct 12, 2022
MUCHAS GRACIAS POR SUS COMENTARIOS! SIEMPRE ES UN PLACER SABER QUE NUESTROS HUÉSPEDES SE SINTIERON BIEN ATENDIDOS

10/10 Excellent

JESUS FELIX

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inmejorable Ubicación y Atencion
Excelente Estadía
Stayed 21 nights in Feb 2022
Response from La Gerencia on Mar 24, 2022
Muchas gracias por compartir su experiencia! Esperamos tenerlo de vuelta pronto!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from The Manager on Jul 2, 2018
Thank you for staying with us and sharing your experience! We look forward to having you stay with us soon.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y conveniente
Buen hotel!
Muchas gracias por su comentario, nos agrada saber que disfruto de su estadía.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención.
Excelente atención.

8/10 Good

Paula, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Opcion
Muy bien. El hotel y su personal prestan un gran servicio. Es muy limpio e iluminado. La gente del hotel muy amable y servicial. Ofrecen traslados al aeropuerto y coordinan otros traslados a sitios de interes.

10/10 Excellent

ANTONIO JOSE, BEJUMA ESTADO CARABOBO VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SI QUIERES SENTIRTE COMO EN CASA
LO RECOMIENDO LO MEJOR ES EL TRATO FAMILIAR Y DE RESPETO. EXCELENTES PERSONAS.

10/10 Excellent

HERNAN GOMEZ, COLOMBIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE SERVICIO!!!
Por su gran servicio y su excelente ubicación; hace que sea bastante fácil el desplazarse a cualquier lugar de Quito y si Dios me vuelve a dar esa gran oportunidad de volver no dudaría en alojarme en el Sandmelis!!! Gracias a Marco, Natalia, Mauro, Pati, Maria y Don Manuel; hicierón que mi estadia fuera muy agradable y muy familiar!!! ;) Saludos desde Colombia!!!