2 restaurants, breakfast, lunch served; local and international cuisine

Reviews of Sheraton Quito Hotel

5 out of 5
Sheraton Quito Hotel
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 236 reviews" "
Rating 8 - Good. 54 out of 236 reviews" "
Rating 6 - Okay. 11 out of 236 reviews" "
Rating 4 - Poor. 9 out of 236 reviews" "
Rating 2 - Terrible. 8 out of 236 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

ANDRES, GUAYAQUIL

Stayed 1 night in Feb 2024
Response from Sheraton Quito on Mar 21, 2024
Estimado ANDRES,Gracias por calificarnos.Si gusta proporcionarnos algún detalle acerca de su experiencia con nosotros, no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

2/10 Terrible

Shehryar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Absolutely terrible service. It feels like they don’t care at all. I am Marriott Gold Bonvoy member as well. It seemed that they were not happy that I used Expedia, hence providing a lower level of service. The issues started with them charging us more than what Expedia reservation was for. Once I pointed that out, the agent made it feel like she did me a favor by discounting the tax and charging close to the reservation amount, but still higher than that. The major issue was that the bathroom kept getting flooded if one took a shower. Their shower was not leveled. I called to inform them, and rather than offer to address it, the agent asked “what do you need”? Well, I asked for several towels and once they arrived, I had to wipe dry the bathroom floor. The staff couldn’t care less. Upon checkout, I informed another agent and he couldn’t care less either. It was a terrible experience. This hotel does not deserve to be rated 5-stars. Beware!!!
Stayed 1 night in Feb 2024
Response from Sheraton Quito on Feb 22, 2024
Dear Shehryar,Thank you for rating us and for your comments.We are sorry to hear that we did not succeed yours expectations during your time with us, how we made you feel we did not care and for the confusing information with the web page. I have shared your appreciation to the appropriate hotel team so they can review each detail.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Masoud

Stayed 3 nights in Feb 2024
Response from Sheraton Quito on Mar 21, 2024
Dear Masoud,Thank you for rating us! Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

ANDREA

Stayed 1 night in Dec 2023
Response from Sheraton Quito on Feb 8, 2024
Estimada ANDREA,Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Stayed 1 night in Jan 2024
Response from Sheraton Quito on Feb 8, 2024
Dear Steve,Thank you for rating us and for your feedback! It is great to hear that you had an excellent stay and that our staff was helpful.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sheraton Quito on Jan 2, 2024
Estimada Michele,Gracias por calificarnos y por su preferencia.Si gusta compartirnos comentarios adicionales en relación a su estadía, no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

8/10 Good

SEUNG BAE, Ciudad De Mexico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 16 nights in Dec 2023
Response from Sheraton Quito on Feb 8, 2024
Dear SEUNG BAE,Thank you for rating us! Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Sheraton Quito on Dec 19, 2023
Estimado Ronald,Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Daunesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and very convenient to stadium
Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Stayed 1 night in Dec 2023
Response from Sheraton Quito on Dec 12, 2023
Dear Daunesh,Thank you for rating us and for sharing your valuable comments regarding your experience with us!It is great to hear that everything went fine and our staff was helpful and friendly. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
Stayed 4 nights in Nov 2023
Response from Sheraton Quito on Nov 8, 2023
Dear CARLOS,Thank you for rating us and for sharing your feedbak!It is great to hear that you enjoyed your visit and even more that our staff provided a good service,Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Convenient location, good customer service
Stayed 3 nights in Sep 2023
Response from Sheraton Quito on Oct 31, 2023
Dear Traveler,Thank you for rating us and for your feedback. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Luis

Liked: Amenities
Atención personalizada y cortes.
Stayed 1 night in Sep 2023
Response from Sheraton Quito on Sep 8, 2023
Estimado Luis,Muchas gracias por calificarnos y por sus valiosos comentarios!Nos da mucho gusto saber que disfrutó su estadía con nosotros y que nuestro personal le brindó un servicio personalizado.Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Sheraton Quito on Aug 16, 2023
Estimada Marta,Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sheraton Quito on Jul 26, 2023
Estimada Jacqueline,Gracias por calificarnos. Si gusta proporcionarnos mayor detalle de su experiencia en nuestro hotel no dude en hacérnoslo saber.Siempre será un gusto servirle.Saludos cordiales,Michel ThorinGerente General

8/10 Good

Zaiyi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is safe and way many staff there to keep an eye on anyone who walks in. Location is in uptown/new city, close to the big mall and the Quito central park (Parque Carolina). No microwave access is very inconvenient. Arrival after midnight and trying to get hot drinkable water takes 10 minutes for the staffer to get the bottle filled. No concierge service available means they only target the business people, not tourists. Checking in after midnight the front desk lady showed slightly impatient trying to get me away ASAP when I asked a few questions. No email address available to communicate before arrival. When booking I indicated I wanted a quiet room upstairs. But they assigned me a room on 1st floor. When I persisted a room on higher floor, the front desk lady relented. Some staffers' English level was not proficient.
Stayed 2 nights in May 2023
Response from Sheraton Quito on Jul 4, 2023
Dear Zaiyi,Thank you for rating us and for your feedback.I have shared this information with the hotel team so they can follow it up.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed many times at the Sheraton. service is always great. Location is excellent.
Stayed 1 night in Jun 2023
Response from Sheraton Quito on Jul 4, 2023
Dear Daniel,Thank you for rating us and for your feedbak!It is great to hear that your stay was good. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Nereida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall! Great breakfast!
Stayed 3 nights in Jun 2023
Response from Sheraton Quito on Jun 13, 2023
Dear Nereida,Thank you for rating us! It is great to hear that your stay was excellent.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

4/10 Poor

RONALD

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I don't usually write reviews but I thought this was necessary. It's very noisy if you are on the side of the giant stadium just outside your window. Our toilet did not flush. There was nothing open in the hotel past 11pm to get anything. A snack, water, toothpaste etc. The staff was not very helpful.
Stayed 1 night in May 2023
Response from Sheraton Quito on Jun 2, 2023
Dear RONALD,Thank you for rating us and for your feedback.We are sorry to hear we did not accomplish your expectations during your stay. I have shared this feedback with the appropriate team; however, we do have room service available 24 hours a day.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Sheraton Quito on Jun 2, 2023
Estimado Robert,Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Silvia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved everything in this Hotel.
Stayed 4 nights in Apr 2023
Response from Sheraton Quito on May 10, 2023
Dear Silvia,Thank you for rating us! It is great to hear that you had a wondelful stay with us.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Marjorie

Stayed 5 nights in Feb 2023
Response from Sheraton Quito on May 2, 2023
Estimada Marjorie,Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

2/10 Terrible

shaun and wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
$61 charge to check in 2 hours early. $25 per person for breakfast buffet. No coffee or tea in room. Over charged my credit card so total cost was $1100 for 3 nights. Will never stay at Sheraton again
Stayed 3 nights in Mar 2023
Response from Sheraton Quito on Mar 9, 2023
Dear shaun and wendy,Thank you for rating us and for sharing your feedback.We are sorry to hear that we did not accomplish your expectations during your stay. We have shared this information with the appropriate hotel team so they can review it.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Sharon, Orono

Stayed 1 night in Feb 2023
Response from Sheraton Quito on Mar 22, 2023
Estimada Sharon,Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Judith, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful hotel staff! Thanks for making everything work so well.
Stayed 1 night in Feb 2023
Response from Sheraton Quito on Feb 9, 2023
Dear Judith,Thank you for rating us and for your feedback!It is great to hear that our staff was helpful and that you enjoyed your stay. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel!! Staff extremely friendly. Suites super clean and the food is even better!! We’ll be back for sure
Response from Sheraton Quito on Jan 3, 2023
Dear Warren,Thank you for rating us and for sharing your feedback.It is great to hear that you enjoyed your stay and that our staff was friendly. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

2/10 Terrible

Antonio

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
old hotel, rude staff. Did not honor club level as paid for.
Response from Sheraton Quito on Nov 30, 2022
Dear Antonio,Thank you for rating us. We are sorry to hear that we did not accomplish your expectations.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

Orietta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff is fantastic! The surrounding area is easy for walking to dinning, shopping, and really anything you may need.
Stayed 2 nights in Nov 2022
Response from Sheraton Quito on Nov 28, 2022
Dear Orietta,Thank you for rating us! It is great to hear that you had a fantastic stay.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

2/10 Terrible

Ximena

Stayed 1 night in Nov 2022
Response from Sheraton Quito on Mar 5, 2023
Estimada Ximena,Gracias por calificarnos.Si gusta compartir más información sobre su experiencia en nuestro hotel, no dude en dejarnos saber.Quedamos siempre a las órdenes.Saludos cordiales,Michel ThorinGerente General

8/10 Good

Maria Marinho

Stayed 3 nights in Oct 2022
Response from Sheraton Quito on Jan 30, 2023
Estimada Maria Marinho,Gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Lucinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and rooms. Outstanding staff also.
Stayed 3 nights in Sep 2022
Response from Sheraton Quito on Sep 28, 2022
Dear Lucinda,Thank you for rating us and for sharing your feedback!Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

8/10 Good

Stewart

Liked: Cleanliness, staff & service
Hotel is in a great location for restaurants, mall and close to a large park. The gym weights could do with upgrading but has the essentials. Food is not great in the hotel but, there is lots of choice outside.
Stayed 5 nights in Sep 2022
Response from Sheraton Quito on Oct 6, 2022
Dear Stewart,Thank you for rating us and for sharing your feedback.Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

8/10 Good

Francisco

Stayed 1 night in Apr 2022
Response from Sheraton Quito on Nov 30, 2022
Estimado Francisco,Gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

8/10 Good

Milton

Stayed 2 nights in Jul 2022
Response from Sheraton Quito on Nov 28, 2022
Estimado Milton,Gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located on a safe to walk at night street and the staff was very helpful and polite.
Stayed 2 nights in Aug 2022
Response from Sheraton Quito on Aug 22, 2022
Dear Susan,Thank you for rating us and for sharing your feedback. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you.Kind regards,Michel ThorinGeneral Manager

10/10 Excellent

FEDERICO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 3 nights in Aug 2022
Response from Sheraton Quito on Aug 12, 2022
Estimado FEDERICO, Muchas gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber. Saludos cordiales, Michel Thorin Gerente General

8/10 Good

ALEJANDRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Amazing service and staff friendliness. Not so good food
Stayed 2 nights in Jul 2022
Response from Sheraton Quito on Jul 19, 2022
Dear ALEJANDRO, Thank you for rating usand for sharing your feedback. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

Na, Fort Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many hotels in Quito did fancy interiors much better than Sheraton. But if you are looking for a quiet, safe, convenient, and friendly hotel, I definitely recommend Sheraton. I think Sheraton did basic systems much better than other hotels. I believe the good things are not visible, but you can feel them. The room is quiet, and the clothes dry fast...all these mean the construction team might add enough insulation for each demising wall and exterior so I can feel a comfortable environment. Also, the internet is fast. That supports me to work remotely. Sheraton staff are very professional, helpful, and friendly.
Stayed 1 night in Jul 2022
Response from Sheraton Quito on Jul 14, 2022
Dear Na, Thank you for rating us and for sharing your feddback. It is great to hear that you enjoyed your stay with us and that our staff was friendly and helpful. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend the hotel- it is clean and well located- but it didn’t have a great vibe.
Stayed 2 nights in Jun 2022
Response from Sheraton Quito on Jun 27, 2022
Dear Danielle, Thank you for rating us. If you wish to provide us more detail regarding your feedback, please feel free to contact us. It will helpful for our service. Kind regards, Michel Thorin General Manager

10/10 Excellent

Greis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff es the best , the person who clean the room very good the bottoms, the people at the door excellent, all the staff well training. thanks for all your love
Stayed 8 nights in May 2022
Response from Sheraton Quito on Jun 14, 2022
Dear Greis, Thank you for rating us! It great to hear that you enjoyed your visit and that our staff provided the best service, as you deserve. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

Greis

Liked: Staff & service, amenities, property conditions & facilities
The staff is fantastic
Stayed 3 nights in May 2022
Response from Sheraton Quito on Jun 14, 2022
Dear Greis, Thank you for rating us and for your feedback! Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

8/10 Good

Claudia S, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Sheraton Quito on Aug 3, 2022
Estimada Claudia S, Gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber. Saludos cordiales, Michel Thorin Gerente General

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome- Safe Stay
Excellent service overall! Everyone was so cordial and polite! I’ll be back for sure.
Stayed 5 nights in Apr 2022
Response from Sheraton Quito on May 1, 2022
Dear Natasha, Thank you for rating us! It is great to hear that you enjoyed your stay and that our staff provided an excellent service. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

keith, aspen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tours would pick you up there, their was several restaurants in walking distance, security was good. & a large shopping center was near
Stayed 4 nights in Apr 2022
Response from Sheraton Quito on May 1, 2022
Dear keith, Thank you for rating us and for your comments! Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

keith, aspen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly
Stayed 4 nights in Apr 2022
Response from Sheraton Quito on May 1, 2022
Dear keith, Thank you for rating us! It is good to hear that you enjoyed your stay. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

8/10 Good

BERLY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!!
Stayed 4 nights in Apr 2022
Response from Sheraton Quito on Apr 12, 2022
Dear BERLY, Thank you for rating us! Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at a very nice and convenient location.
Stayed 1 night in Mar 2022
Response from Sheraton Quito on Apr 3, 2022
Dear Jose, Thank you for rating us! It is great to hear that you enjoyed your stay. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

VICTOR, North Bergen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay….superb service..
Stayed 3 nights in Feb 2022
Response from Sheraton Quito on Mar 4, 2022
Dear VICTOR, Thank you for rating us and for your comments. It is great to hear that you had a good stay with us. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was awesome just a few issues. Sink faucet sprays water everywhere and iron not working. Otherwise everything was great and your staff was excellent.
Stayed 8 nights in Feb 2022
Response from Sheraton Quito on Feb 24, 2022
Dear tiffany, Thank you for rating us and for your comments. It is good to hear that our staff was excellent; however, I have shared this information to our Maintainance Manager so he can check the faucet as well as the iron to fix them. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

10/10 Excellent

Koong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in downtown Quito within walking distance from the big Quicentro mall to the north and the Megamaxi supermarket and a big cinema to the east. Great restaurants around the hotel.
Stayed 1 night in Feb 2022
Response from Sheraton Quito on Feb 24, 2022
Dear Koong, Thank you for rating us and for sharing your feedback! Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

8/10 Good

roger

Stayed 1 night in Feb 2022
Response from Sheraton Quito on Feb 7, 2022
Estimado roger, Gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber. Saludos cordiales, Michel Thorin Gerente General