Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Posted Nov 2, 2014 on Hotels.com
for Business Travelersby Carlosfrom Pembroke Pines
Good business hotelPosted Oct 6, 2014 on Hotels.com
Very good hotel. The staff is exellent
Comment from Hotel Management
Jan 3, 2015 by Michel Thorin B, Hotel Management
Dear Carlos, Thank you for you review about Sheraton Quito, it is a real pleasure that you enjoyed your time with us. We appreciate your comments and are looking forward to host you again. Warm regards, Michel Thorin B. General Manager
for Everyoneby A verified travelerfrom VA Beach
Sheraton Hotel QuitoPosted Sep 8, 2014
Cons: Their visitors policy. We were told if you have a visitor in your room longer than an hour, you would be charged 30 dollars plus tax.
Location: Malls, movie, theaters, restaurants
The hotel is in a great location. Right in the heart of the city. Surrounded by lots of restaurants, a couple of malls, movie theater, super markets. All within a two or ten minute walk. Taxis are inexpensive. I did not ride their buses, they seem to always be over crowed.
Comment from Hotel Management
Oct 23, 2014 by Michel Thorin B, Hotel Management
Dear Peter, Thank you for taking the time to share your experience at Sheraton Quito. We have noted your suggestions about the visitors policy, and are taking steps to have a more clear information about this. We are happy to know that you enjoyed your time with us and around our city. Looking forward to host you soon. Kind regards, Michel Thorin B. General Manager
for Personal Eventby Mary Ellenfrom Chicago
Great service!Posted Nov 18, 2013 on Hotels.com
The service we got was as good or better than any 5 star hotel I've ever been! Very friendly as well.
for Business Travelersby Lee
Good hotel.Posted Sep 25, 2013
This hotel is in the center of the city, very convenient to everything. Condition of hotel is good. The staffs are okay, but can be better.
Posted Jul 15, 2013 on Hotels.com
for Personal Eventby Manuela
Posted Jun 18, 2013 on Hotels.com
for Overnight Stay Before Destinationby JenKfrom California
Very nice hotelPosted Jun 9, 2013 on Hotels.com
Overall the hotel was beautiful. The room was spotless, the shower was amazing, and the bed was heavenly. The staff were super attentive and top notch. The hotel restaurant was also superb. The hotel is a little farther away from old town than I thought but a few dollars will get you there quickly.
Recommendedby Lori K
Nice hotel for the pricePosted Jan 28, 2013 on Hotels.com
I stayed at the hotel for a night to await my morning flight to Cuenca. The hotel was very clean and the transportation to and from the airport was included in the price. There are many places near by to shop and eat as well. Would definitely stay here again.
for Familiesby J Ellis
Excellent hotelPosted Jul 20, 2012 on Hotels.com
This is a fantastic hotel, but the best part was the shuttle service, which was there waiting for us even though we were an hour later on our flight in. And on our return trip, they were waiting for us, even though Tame had cancelled our flight and put us on the only flight of the day, which was later on. It was nice to have a safe, free shuttle ride to and from this beautiful and comfortable hotel