Ratings based on 1,183 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jul 21, 2014
Nice place, clean facilities, good breakfast, with a very courteous staff...
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice hotel in Raleigh

Posted Jul 18, 2014
This is the 2nd time i reserved this hotel. It is a good hotel and clean. Breakfast is good variety. This will be the hotel i choose
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Posted Jul 16, 2014
Pros: convenient location
Cons: Breakfast is OK if you like pancakes...if not plan to go somewhere else.
Spent 4 days here...convenient location, breakfast is ok with limited options each morning. Basically they serve the same thing.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
We checked in late and the lobby was closed, had to check in through a window. Thought that was a little odd. Our room was clean. It's a convenient Raleigh location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Less than 6 mins from business center downtown.

Posted Jul 2, 2014
Was my birthday and had booked a king beed, when I got to the room, there was no refrigerator or microwave. Called front desk and they told me king beds don't have refrigerators/microwaves unless I wanted to upgrade. Explained is my bd and hoped they wouldn't spoil it from the start...they upgraded me at no extra charge to a king with separate bedroom, living and eat in area with r/m option...I was a happy camper. Thanks! However, the breakfast was not the best..they had store bought eggs and cheese individually wrapped biscuits and some gravy for "warm"breakfast...I only had fruit and milk instead. The grounds and general hall way carpets could use better upkeep...I wouldn't take my kids there and feel comfortable I'vedone the best ad a parent, but it was ok since it was just me staying there...and it was my first time staying at a best western.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel; Excellent service

Posted Jul 1, 2014
I stayed at the Best Western Raleigh during my son's AAU basketball tourney. I was pleaseantly surprised at the overall cleanliess and tremendous service at the hotel. My room was perfect for my needs and the front desk was delightfully polite. If you are looking for a place to stay while visiting schools, or, enjoying Raleigh, for the price, I could not envision a better place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Easy to find

Posted Jul 1, 2014
Pros: Room was clean, bed comfortable, breakfast was ok.
Cons: Pillows were to soft. Room smelt a bit damp.
Location: Close to downtown.
Friendly staff, Comfortable bed, clean room. Breakfast was ok.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great and easy!

Posted Jun 30, 2014
Great value and great experience. Was able to get a last minute booking at an amazing price. Room was very comfortable and free breakfast too!!!
1 out of 5
by A verified traveler from Winston-Salem, NC

Stay away!

Posted Jun 29, 2014
It was a key sign to stay away when you witness a suspected drug deal going down while you check in. We had first room past ice machine and people started filling coolers at 5:15 am. So, didn't sleep well, it sounded like we had a curtain up instead if a wall.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Very quiet and nice and clean a very nice hotel

Posted Jun 23, 2014
It was very welcoming hotel. Very family friendly. I also enjoyed the quietness of the hotel. Everything was very wonderful.