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Reviews of The Lodge at Duke Medical Center

3 out of 5
The Lodge at Duke Medical Center
2306 Elba St, Durham, NC

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 957 reviews" "
Rating 8 - Good. 334 out of 957 reviews" "
Rating 6 - Okay. 141 out of 957 reviews" "
Rating 4 - Poor. 69 out of 957 reviews" "
Rating 2 - Terrible. 37 out of 957 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Debbie

Business traveler
Liked: Staff & service
Disliked: Amenities
Common areas were not welcoming or attractive. Very limited food and beverage options - particularly challenging if your workday is long. For the room rate ($175/night), hotel amenities were disappointing.
Stayed 2 nights in Apr 2024

4/10 Poor

Shanna, North Chesterfield

Traveled with family
Disliked: Amenities
We were so excited that we were able to check in early at 2pm. Check in was smooth. We went to enter room and key did not work. Also sounded like that room was already occupied. We went back to the front desk. Come to find out, someone did in fact check into that room the night before. First words out of the concierge’s mouth was, “We can’t give you a discount and we are fully booked. The best thing we can do is put you in a similar room that is handicap accessible”. This was a reasonable solution that we accepted however the notion that we were going to request a discount was extremely offensive and unnecessary. This set the tone for our whole weekend. The property overall was okay. Our automatic blinds did not work so we had to sleep with the parking lot light shining in on us. The food area was closed on the weekends. Overall we wouldn’t stay here again. Not the worst place but certainly not our most pleasant experience.
Stayed 2 nights in Apr 2024

8/10 Good

Alison, Glen Ellyn

Stayed 3 nights in Feb 2024

8/10 Good

Sasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed three nights at the Lodge at Duke Medical Center. My stay was pleasant from check-in to check-out. The room and hotel presented to be clean. I was in town for a festival and found the location to be convenient. There was plenty of FREE parking available.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kayla Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

William, Hampstead

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had in our stay was that our room had an adjoining room with a double locked door between but the neighbor in the adjoining room was very loud and kept us awake during the night. Need more sound proofing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, staff & service
Very close to Duke Medical Center. My room needs updating, paint on walls bubbling in bathroom, window shades did not work properly, had to ask for a bedside light, Front desk was very helpful and pleasant.
Stayed 1 night in Mar 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

DONALD

Stayed 1 night in Feb 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel, had a great stay here for a Duke basketball game
Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near hospital. Walkable to hospital.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was a little small but overall excellent place and super convenient. Will definitely be there again.
Stayed 1 night in Feb 2024

8/10 Good

Shaohong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: hot water available 24/7, comfortable bed & chair Cons: window cannot be opened/AC is not enough for refresh air, no laundry, one of two elevators is under construction
Stayed 2 nights in Feb 2024

6/10 Okay

SIQING

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very convenient to Duke University Hospital within short walking distance. Shuttle service starts 7 Am. so I did't use it. It took too long to wait outside hospital for shuttle after surgery, so my friend walked back to the property and drove our car to pick me.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, rooms are modern and clean, bath and shower have been remolded. defiantly would stay again and will the next visit to Duke Hospital.
Stayed 1 night in Feb 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Moraima

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and walkable to Dule University Hospital. Staff was friendly and attentive
Stayed 1 night in Feb 2024

10/10 Excellent

Kiki

Stayed 1 night in Feb 2024

6/10 Okay

Matthew, roanoke

Liked: Staff & service, amenities
The doors slam really hard, and I was located near the elevator and the bell for elevator mixed with the many slamming doors did not allow for adequate sleep before my first and concerning appointment at Duke Cancer Center.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Updated, Clean comfortable & close to Duke campus
Stayed 1 night in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service was great
Stayed 2 nights in Jan 2024

10/10 Excellent

Ganell

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so close to the hospital. It was clean and the staff super friendly. Would stay again.
Stayed 2 nights in Jan 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service excellent. Heat unit runs cold and then hot.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service and attention from the staff were wonderful. I plan to stay there again when I need to be in Durham.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kayla

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sonja

.

10/10 Excellent

Willie

Stayed 1 night in Dec 2023

4/10 Poor

Jeff

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Bad experience at the lodge
The Lodge was having one of the two elevators worked on. 8am they started to jack hammer right by our room. As we were using other elevator concrete peices fell into our elevator striking my wife in the head. Staff said they were sorry. It just started today.
Stayed 1 night in Dec 2023

10/10 Excellent

Aimee

Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel to see doctors at Duke University. The location was perfect. The hotel offered shuttle rides to and from the clinic. The driver was very courteous and so was the hotel staff. Rooms were nice, new and very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Duke University Hospital. Immaculate, very comfortable, and lovely staff. Easy parking and 1 block walk to the hospital.
Stayed 1 night in Dec 2023

10/10 Excellent

William

Near Duke Clinics
Stayed 1 night in Nov 2023

10/10 Excellent

Rena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel right across the street from Duke Hospital.
Stayed 1 night in Nov 2023

10/10 Excellent

Pieter, Chesapeake

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best facility on campus
Stayed 1 night in Nov 2023

6/10 Okay

Iris

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sonya, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean with all the modern amenities you’d expect. Beds were comfortable. Mini-fridge and microwave in the room. Staff was friendly. Hotel was close to Duke University and right across the street from the VA Hospital and the Duke Medical Center. My only complaints were the very low water pressure in the shower and the fact that we could hear everything the people in the adjoining room said or did (and they weren’t being loud). We had one of those rooms with a connecting door and there clearly was absolutely no insulation in that door to keep the sound out. We could not hear any noise in the room on the other side of us, so it seems like the problem was the connecting door.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Stayed 2 nights in Nov 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janelle was amazing!
Stayed 2 nights in Nov 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet. Very clean.
Stayed 2 nights in Nov 2023

8/10 Good

timmie

Stayed 2 nights in Nov 2023

4/10 Poor

Alicia

Stayed 2 nights in Nov 2023

10/10 Excellent

Stanford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the location
Proximity to Duke is the chief recommendation of this hotel, but it is very comfortable and the staff is extremely helpful and conscientious.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and accommodating. Jenelle is extremely pleasant!!!
Stayed 1 night in Nov 2023