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Reviews of Courtyard by Marriott Raleigh Midtown

3 out of 5
Courtyard by Marriott Raleigh Midtown
1041 Wake Towne Drive, Raleigh, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 815 reviews" "
Rating 8 - Good. 258 out of 815 reviews" "
Rating 6 - Okay. 50 out of 815 reviews" "
Rating 4 - Poor. 19 out of 815 reviews" "
Rating 2 - Terrible. 13 out of 815 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and professional
Stayed 1 night in Apr 2024
Response from Leshel Klimczyk, General Manager on Apr 18, 2024
Thank you for sharing your praises of the staff. I have shared this with them! We are happy you chose to stay with us and look forward to your next trip to Raleigh.

4/10 Poor

Madison

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our stay was overall decent only thing that ruined it was there being a bug in our bed on the first day. Could’ve easily been bit why whatever it was. Had us paranoid that we would see another bug. This wasn’t the only complaint about bugs either. In the lobby a guy was complaining about a roach in his room. We were both placed on the first floor, so avoid that if you can. Never have dealt with bugs in the bed, it was definitely a first with my experience with the Marriott brand.
Stayed 3 nights in Apr 2024
Response from Leshel Klimczyk, General Manager on Apr 18, 2024
Madison, thank you for sharing your concerns with your stay. No one wants to see 'nature' in their room! With the sliding doors to patios & balcony's it can make it challenging to keep them out. We work diligently with our pest control vendor to stay on top of this. Feel free to reach out should you like to discuss this further. We appreciate your feedback and hope you will give us another opportunity the next time your travels bring you to Raleigh.

8/10 Good

Leonard

Stayed 1 night in Mar 2024

4/10 Poor

Kristy

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Lori

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older property but well kept. Staff are very friendly and helpful. Good dining options nearby and close to major roads. I would stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Joed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

8/10 Good

Maisha

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Genevieve

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
This was an excellent stay! Angela, who checked me in, was so friendly and chatty! It was very quiet with everything that was going on! My room ( 1 kg bed) was very spacious abd clean. I will definitely stay there again when I'm in Raleigh.
Stayed 2 nights in Oct 2023

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay. Hotels.com actually over booked the hotel, but the night attendant shifted some people to upgraded rooms and made a very accommodating room available to us.
Stayed 1 night in Oct 2023

4/10 Poor

Lateef

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well, the room was good, and everyone was friendly, but when I went to take a shower i noticed the drain wasn't draining the water it flooded the bathroom a bit. I told the front desk, and they assured me someone was coming to fix it which no one ever did. Kinda sucks honestly especially for the amount i paid. Other than that, it was an ok stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the wonderful scent when I walked into the lobby. Loved that they offered Starbucks coffee on site.
Stayed 3 nights in Oct 2023

6/10 Okay

Deanie

Liked: Staff & service
Disliked: Property conditions & facilities
Not their best day
Unfortunately the room and hotel had some cleanliness issues, and the toilet didn’t work. Had to fill trash can to use to flush toilet.
Stayed 1 night in Oct 2023

10/10 Excellent

Shelley I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homecoming 23
It was exactly what I needed as far as professional and a quick check in process.
Stayed 1 night in Oct 2023

10/10 Excellent

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 7 nights in Sep 2023

10/10 Excellent

Christine

Stayed 1 night in Sep 2023

10/10 Excellent

Jill

Stayed 1 night in Sep 2023

8/10 Good

Kelsey

Liked: Cleanliness, property conditions & facilities
It was very clean and quiet very convenient location
Stayed 1 night in Sep 2023

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing very clean people friendly plaza located across the street
Stayed 2 nights in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sidhant

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

8/10 Good

Inez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a perfect location. I would definitely stay here again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Dovile

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I stayed in room 031 on the first floor which was a back door where you can enter and exit and it was horrible. I did not get any sleep because all I heard was the slamming all night, people talking, baby crying and a couple arguing.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. Staff is friendly and very professional.
Stayed 1 night in Aug 2023

10/10 Excellent

Kelli

Stayed 1 night in Aug 2023

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I had a hard time was trying to get out of the gate at the pool. But overall the place was good
Stayed 2 nights in Jul 2023

2/10 Terrible

Parvaneh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a room with disability in which the shower head streams sideways instead of downwards. Extremely noisy couldn't sleep at night. Terrible terrible. Asked the concierge to change my room and they said they were fully booked.
Stayed 3 nights in Jul 2023

8/10 Good

Annie

Stayed 1 night in Jul 2023

10/10 Excellent

Katrina, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2023
Response from Leshel Klimczyk, General Manager on Jul 15, 2023
Katrina,Thank you for staying with us! We are glad you enjoyed your stay and look forward to your next visit to Raleigh!

10/10 Excellent

Jalen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, the manager is amazing and willing to work with you on almost anything! 12/10 experience
Stayed 2 nights in Jun 2023
Response from Leshel Klimczyk, General Manager on Jul 15, 2023
Jalen,WOW - your comments are very much appreciated! Not sure which manager assisted you, but it's awesome to get the positive feedback! Looking forward to your next visit to Raleigh!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous, room was okay, found some areas that were not clean. Elevator smelled like cigarettes. Balcony was great addition.
Stayed 1 night in Jul 2023
Response from Leshel Klimczyk, General Manager on Jul 15, 2023
Edwin,Thank you for complimenting the staff on your recent stay with us. The feedback on the cleanliness is appreciated as well. Your comments have been shared with the staff so we can continue to improve on the experiences our guests have.Hoping to see you on your next visit to Raleigh.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Leshel Klimczyk, General Manager on Jul 15, 2023
Sherry,5 out of 5 is our goal and so happy to see we achieved that during your stay! We hope to see you on your next visit to Raleigh!

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem that we experienced was.....I have never stayed in a hotel with 1 elevator all the way back at the end of the hall of the entire hotel????
Stayed 2 nights in Jun 2023

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was gorgeous. The exterior of the building needs to be refinished due to its nauseating color, but dont let outside fool you, the inside is just spectacular. The updates to the rooms and the building as a whole gives you a luxurious feel and look. We loved the setup of the room and the theme (darker toned modern). Would recommend to anyone looking for luxury on a budget!
Stayed 3 nights in Jun 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Large clean room with nice shower. Quiet in the evenings/night. Good location.
Stayed 3 nights in Jun 2023

6/10 Okay

Christina

Traveled with group
Liked: Cleanliness, staff & service
Property is old, but renovated. Rooms are decent, but not that great. Overall above average experience.
Stayed 2 nights in Jun 2023

6/10 Okay

joseph h lomas

Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Traveled with family
Friendly and easy
Stayed 1 night in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jun 2023

8/10 Good

Michele

Traveled with family
Liked: Staff & service
Homeless person in only laundry facility with dog most of the weekend. Was difficult to do any laundry and our players were out in the cold, rain all weekend and we needed to get uniforms washed. Did not feel safe with young girls due to clientele coming in and out of the building.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Rest in Raleigh
Conveniently located off the highway. We stayed after a long day hiking in the smokies and it was a lovely respite during our road trip. The staff were friendly and kind. Our room was clean and nice.
Stayed 1 night in Apr 2023