Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Good experience everything was good from breakfast to manager hospitality
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Convenient in Cary

Posted Feb 22, 2015
Close to NC State Bar facility with shuttle services provided.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Great for PNC events

Posted Feb 15, 2015
Great for PNC Arena events. Solid hotel- staff was great, bathrooms are a little small, hotel overall is a little dated but overall I will stay there for every event we go to at PNC. Close to gas station, has lots of options for food in shopping center close by, upscale eats adjacent with Bone Fish Grill and Ruth Chris Steakhouse. Can't beat the nice atrium, great breakfast, nightly mixers, good resturant with room service and indoor heated pool. ** The only negative about our stay was there was a really Loud and Rowdy group staying on the same floor as us. Kudos to the staff that took charge and handled the situation professionally and promptly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hillsborough, NC

Posted Jan 16, 2015
Pros: The facilities were nice - the pool was great. The morning buffet [esp. the omelets] made for a nice start to my day - were especially tasty.
Cons: Making free wifi available would be a plus. The few complaints I overheard from my companions centered on this topic.
I was in town for a local convention & arrived early. The staff was friendly from check-in to departure. The facilities were nice - the pool was great. There are tons of nearly dining options - from burgers to brats to burritos.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Nice hotel close to our daughters family

Posted Jan 7, 2015
Pros: Clean, good breakfast and excellent value for the money
Cons: Better internet signal in room
Really nice hotel for the money, very good breakfast.
Comment from Hotel Management
Jan 8, 2015 by Russ, Hotel Management
Dear Bob: Thank you for choosing us as your holiday home away from home. Thank you for your nice comments on the breakfast. I'm glad that we are located so close to your family. Embassy Suites is always a great value for families. Thank you and I hope I see you on your next family visit. Thank You Russ Smith
3 out of 5
Recommended
for Everyone
by A verified traveler

TV Didn't Work; Breakfast was cold

Posted Dec 27, 2014
Pros: Location
Cons: Rooms need some renovation. Bathroom tile was showing wear. In general the hotel was showing its age.
I complained four times about my tv not working properly. It was never fixed in the three days I was there. The hot food served for breakfast was cold--the system for keeping the food at proper temperature was obviously not working and it's dangerous.
Comment from Hotel Management
Jan 5, 2015 by Russ, Hotel Management
Dear Verified Traveler: Thank you for staying with us. Thank you for your feedback. I will look into both of your concerns. Feedback like yours enables us to continuously improve. Thank You Russ Smith General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2014
Great place to stay! We stayed with our 2 kids. Classy place.
Comment from Hotel Management
Dec 28, 2014 by Russ, Hotel Management
Dear Guest; Thank you for your comments. Embassy Suites is a great value and a great experience for families. Kids love us. I hope all of your travels were fun. Thank You Russ Smith General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 22, 2014
Great staff - they were very friendly and helpful. Hotel food isn't always the best, but I enjoyed my dinner and breakfast.
Comment from Hotel Management
Dec 28, 2014 by Russ, Hotel Management
Dear Guest; Thank you for staying with us. I am very proud of our service team, they are the best. I am glad that you enjoyed our culinary it is a point of difference for us that we work at daily. I hope to see you on your next visit. Russ Smith General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

price was great.

Posted Dec 21, 2014
Cons: hotel room, bathroom
we liked 24 hour access to the pool and Jacuzzi. we also liked break first. hotel room was old and they need to work bathroom and amenity stuff.
Comment from Hotel Management
Dec 28, 2014 by Russ, Hotel Management
Dear Guest; Thank you for your comments and your visit to our hotel. Breakfast is a favorite of all of our guests. The bathrooms are scheduled for a renovation early next year. I hope you visit us again on your next visit to the area. Russ Smith General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom y

A romantic place

Posted Dec 17, 2014
Bed mattress was fluffy as a pillow. Interior decorating was something like babylon hanging garden. I would stay here again.
Comment from Hotel Management
Dec 28, 2014 by Russ, Hotel Management
Dear; Love To Travel: Thank you for your comments on the bedding. Getting a good night's sleep is the most important part of the stay. I am delighted that you enjoyed it. I love the atrium too. The Koi fish are the favorite part. I hope to see you soon. Russ Smith General Manager