Ratings based on 180 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Normal Fairfield excellencePosted Apr 24, 2015
Cons: Freezer in mini-fridge... microwave... room safe.
Location: Crabtree shopping mall near by. Access road was just before major cloverleaf which was good (when leaving) and bad (when returning).
Surprisingly no freezer in mini-fridge, no microwave, no room safe. Otherwise everything was wonderful once I knew NOT to park my show car overnight under the numerous trees that line their parking lot
for Everyoneby A verified traveler from Staten Island, New York
Close to Crabtree MallPosted Mar 21, 2015
Nice hotel. A bit underwhelming. Front clerk was super friendly for the most part. Our last day the front clerk was standing with a few employees chatting and didn't acknowledge that we were leaving. They all just looked and went back to their conversation. It was a different clerk than who we had the first two days. She was wonderful!! Very comfortable beds. Towels could be a bit bigger.
Comment from Hotel Management
Mar 25, 2015 by AGM, Hotel Management
We appreciate your compliments to our staff and about our hotel. We will pass on your feedback to the appropriate staff members. Thank you for choosing our hotel. We hope you will return when your travels bring you back to Raleigh.
for Couplesby A verified traveler
Posted Mar 3, 2015 on Hotels
for Getaway With Friendsby Richard from Jax
bad customer servicePosted Feb 17, 2015 on Hotels
tub in bathroom was stained, looked like blood but was rust, asked to move to another room but was told no. asked for more fruit to be putout on buffet and also told no. I won't stay here anymore. some customer service!
Comment from Hotel Management
Apr 25, 2015 by AGM, Hotel Management
We regret that we were sold out and didn't have another room in which to transfer you. We are working on getting our tubs resurfaced. Thank you for your feedback on our breakfast and we hope to see you at the Fairfield Inn & Suites here at Crabtree Valley when your travels bring you back to Raleigh.
for Business Travelersby Alan from ATL
excellent hotelPosted Feb 9, 2015 on Hotels
lovely. i always stay at this hotel when i travel to raleigh
for Familiesby A verified traveler
Posted Feb 4, 2015
The hotel was very convenient to highway access, clean, breakfast was hot and good. They allow dogs and there is plenty of room to walk them.
for Business Travelersby Susan from NN
EnjoyablePosted Jan 27, 2015 on Hotels
Enjoyable stay, nice hotel, very convenient location, good breakfast.
for Getaway With Friendsby Cheryl from East Bend, NC
DPAC WeekendPosted Jan 13, 2015 on Hotels
Great assistance at the desk. They called a reputable taxi service and answered our questions about the downtown area. Nice and Clean!!
for Getaway With Friendsby A verified traveler
New Years EvePosted Jan 3, 2015 on Hotels
I had a great stay. Nice room. Bathroom was kind of small but not a hassle to use.
for Business Travelersby Susan from VA
A nice place to stayPosted Dec 22, 2014 on Hotels
A nice hotel, with an average breakfast offering and good staff. I would stay here again.