Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Normal Fairfield excellence

Posted Apr 24, 2015
Cons: Freezer in mini-fridge... microwave... room safe.
Location: Crabtree shopping mall near by. Access road was just before major cloverleaf which was good (when leaving) and bad (when returning).
Surprisingly no freezer in mini-fridge, no microwave, no room safe. Otherwise everything was wonderful once I knew NOT to park my show car overnight under the numerous trees that line their parking lot
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island, New York

Close to Crabtree Mall

Posted Mar 21, 2015
Nice hotel. A bit underwhelming. Front clerk was super friendly for the most part. Our last day the front clerk was standing with a few employees chatting and didn't acknowledge that we were leaving. They all just looked and went back to their conversation. It was a different clerk than who we had the first two days. She was wonderful!! Very comfortable beds. Towels could be a bit bigger.
Comment from Hotel Management
Mar 25, 2015 by AGM, Hotel Management
We appreciate your compliments to our staff and about our hotel. We will pass on your feedback to the appropriate staff members. Thank you for choosing our hotel. We hope you will return when your travels bring you back to Raleigh.
3 out of 5
Recommended
for Getaway With Friends
by Richardfrom Jax

bad customer service

Posted Feb 17, 2015 on Hotels
tub in bathroom was stained, looked like blood but was rust, asked to move to another room but was told no. asked for more fruit to be putout on buffet and also told no. I won't stay here anymore. some customer service!
Comment from Hotel Management
Apr 25, 2015 by AGM, Hotel Management
We regret that we were sold out and didn't have another room in which to transfer you. We are working on getting our tubs resurfaced. Thank you for your feedback on our breakfast and we hope to see you at the Fairfield Inn & Suites here at Crabtree Valley when your travels bring you back to Raleigh.
5 out of 5
Recommended
for Business Travelers
by Alanfrom ATL

excellent hotel

Posted Feb 9, 2015 on Hotels
lovely. i always stay at this hotel when i travel to raleigh
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 4, 2015
The hotel was very convenient to highway access, clean, breakfast was hot and good. They allow dogs and there is plenty of room to walk them.
4 out of 5
Recommended
for Business Travelers
by Susanfrom NN

Enjoyable

Posted Jan 27, 2015 on Hotels
Enjoyable stay, nice hotel, very convenient location, good breakfast.
5 out of 5
Recommended
for Getaway With Friends
by Cherylfrom East Bend, NC

DPAC Weekend

Posted Jan 13, 2015 on Hotels
Great assistance at the desk. They called a reputable taxi service and answered our questions about the downtown area. Nice and Clean!!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

New Years Eve

Posted Jan 3, 2015 on Hotels
I had a great stay. Nice room. Bathroom was kind of small but not a hassle to use.
4 out of 5
Recommended
for Business Travelers
by Susanfrom VA

A nice place to stay

Posted Dec 22, 2014 on Hotels
A nice hotel, with an average breakfast offering and good staff. I would stay here again.
5 out of 5
Recommended
for Couples
by Karinfrom Ohio

AWESOME

Posted Dec 18, 2014 on Hotels
Awesome from start to finish! Definitely would stay again