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Reviews of Comfort Inn Raleigh Midtown

2.5 out of 5
Comfort Inn Raleigh Midtown
1001 Wake Towne Dr, Raleigh, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Brandi

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Brandi,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Crossland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Employees should not park in handicap spaces without a han
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Crossland,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Cameron

Liked: Cleanliness
Average stay for a good value. Comfy beds and good breakfast accommodation in the morning. Only issues faced was dirty toliet upon check-in, had to flush multiple times and low water pressure. Staff was nice.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Cameron,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Haley

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews were great when we book. I completely disagree with the majority. It was dated and dirty. The location was great but that’s about it.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Haley,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service, clean and quiet
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Sharon,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Good

Eliza

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from General Manager on Apr 10, 2024
Dear Eliza,It was great to have you staying with us at Comfort Inn Raleigh Midtown and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

JERRY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 530, which connects to the adjacent room through a door that isn't soundproof. It's wise to request a different room. While the room was pleasant and clean, it could have benefited from a more thorough vacuuming. The property itself is appealing, though the view from my room included an unattractive pool filled with algae. Additionally, there are no EV chargers available at this location.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Jerry,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Susan, Sherrills Ford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable. The staff were pleasant and helpful. Would definitely stay here again on my next trip.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Susan,It was great to have you staying with us at Comfort Inn Raleigh Midtown and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Ericardo

Liked: Property conditions & facilities
Great hotel to stay at
Stayed 5 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Ericardo,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it as the staff was so Professional and helpful. I enjoyed my stay!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Terrell,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Emonn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciate you again nice stay
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Emonn,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Terrible

Emily

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Emily,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Andrea,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Michel, Garner

Very good location right smack in middle of everything. 5 min drive to downtown.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Michel,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Genisis,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service
Very clean room and bathroom & comfy bed. Unfortunately, hallways reeked of marijuana. Furniture in rooms showed some wear/tear but overall excellent stay for the price.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Emily,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Jeffrey

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 12, 2024
Dear Jeffrey,We are delighted that you decided to stay with us at Comfort Inn Raleigh Midtown during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Verron

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Verron,We are delighted that you decided to stay with us at Comfort Inn Raleigh Midtown during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Randolph, Reston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front dest and staff excellent people
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Randolph,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Keven,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Julie

Liked: Cleanliness, amenities
The front desk staff very nice & professional! Housekeeping very accommodating!! Breakfast was good! Nice variety!! My only complaint was the coffee. Not so good….!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Julie,Thank you for choosing us at Comfort Inn Raleigh Midtown during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient and affordable
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Jennifer,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Raleigh this always been my go to hotel. Clean, safe and great staff.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Kimberley,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Erika

Never checked in
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Erika,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Tamia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area great staff 😄
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Tamia,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved how quiet and private the hotel was but we didn’t love how the majority of the tv channels didn’t work
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Morgan,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Masoud

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Masoud,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Jimmy

Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Jimmy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Cydney

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff, very clean and welcoming
Stayed 1 night in Mar 2024
Response from General Manager on Mar 4, 2024
Dear Cydney,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken toilet, Mirror removed from the bathroom, adhesive still on the wall, Staff rude and unconcerned about hotels condition
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Eric,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Jeffrey

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Price quote different and charged more at property than Expedia advertised. Room has damage, staining in tub, and a cracked sink. Staff was super helpful, polite, and hospitable.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Jeffrey,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was polite, friendly and informative.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear James,It was great to have you staying with us at Comfort Inn Raleigh Midtown and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean property. The bed was very comfortable. Restaurants and shopping centers where close by. I would stay again.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Joy,It was great to have you staying with us at Comfort Inn Raleigh Midtown and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Lisa

Traveled with group
Pros: *Clean *Employees are friendly and helpful *Located in convenient area with lots of good restaurants nearby (walking distance) *Continental breakfast was delicious & there were a lot of choices Cons: *interior is outdated and could use a refresh (walls had peeling paint & seating area fixtures had noticeable damage) *Wifi is spotty sometimes during the afternoon *Toilet had issues and if you heard it continuously filling up, you would need to flush it again or else you would hear it run all night
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Lisa,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Patrick, Houston

Stayed 4 nights in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Patrick,We are delighted that you decided to stay with us at Comfort Inn Raleigh Midtown during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Good

Patricia

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seemed old and not so clean
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Patricia,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice stay
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear William,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant. Breakfast suitable too
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Gregory,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Lekeda

Liked: Cleanliness, property conditions & facilities
The staff was friendly and helpful. The room was clean and quiet like I like. Will definitely recommend
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Lekeda,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Marc,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

LeDayne

Traveled with family
Liked: Cleanliness, staff & service
I know there is only so much management can do, but the hotel was very noisy, lots of people roaming through the halls and talking loudly until about 1 a.m. There was also someone screaming at someone else in the parking lot for about half and hour around midnight. More in the control of the hotel was the heat. When on, the heat made the room WAY TOO hot, and it could not be adjusted. I estimate that it was around 90 in the room when the heat as on, even though it was set to about 70. We tried múltiple times without success to adjust it. So we ended up shutting it off all together. That made it colder than we liked but seemed to be the only option. The staff was nice. The breakfast was good. Other than the temp, the room was fine.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear LeDayne,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

khadaijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is really good
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Dear Khadaijah,Thank you for staying with us at Comfort Inn Raleigh Midtown and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

CARL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy we stayed here
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Carl,It was great to have you staying with us at Comfort Inn Raleigh Midtown and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Amy

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Amy,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Traci

Stayed 2 nights in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Traci,We are delighted that you decided to stay with us at Comfort Inn Raleigh Midtown during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

steven

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Steven,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okay

Tori

Disliked: Property conditions & facilities
The staff was kind and helpful.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Tori,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating. Place is clean and quiet.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Cristina,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for the money and close to venue for concert.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Krissy,We loved having you stay with us at Comfort Inn Raleigh Midtown. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Poor

Donna

Business traveler
Disliked: Amenities, property conditions & facilities
Room next to me blasted music till late and the smell of weed was over whelming.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Donna,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager