Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Nice hotel!!

Posted Apr 20, 2015
Pros: Location, close to mall, big rooms
Cons: Ants, answer front desk phone when it rings
Location: Mall, good safe location, easy to get to.
Nice hotel. Only negative things were small ants in the kitchen area and the iron and ironng board was missing from my room. When I called to ask for one, no one answered at the front desk. Called multiple times. Bed was very comfortable. Nice, big, comfy rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh NC

My home for 8 days

Posted Jan 29, 2015
Pros: Staff was outstanding in every way!
Cons: My room could have used some updating. The bathroom door looked like it was hit and the patch up didn't look so good, and the tub was a bit unsightly.
Location: In walking distance of a shopping mall with easily 2 dozen resturants from fast food, to fine dining.
I just checked out from an eight night stay at Homewoods neccesitated by some major work being done on my house. From check in to check out my stay was quite comfortable. The staff was truly outstanding! I took a bad fall before I checked in and was limping and ended up with my right arm in a sling. At check in the gentleman unpacked my car and brought everything up to my room then offered to move my car for me because I was noticably hurt. My suite was roomy, with a full kitchen, den like space, and a separated bedroom. I was very happy for the space since I ended up staying in the room more than I anticipated due to my fall. The staff did anything I asked of them, brought coffee up to me, offered to help getting breakfast, and always asked how I was feeling. The housekeeping staff was friendly and helpful as was all of the staff I came in contact with. I felt very welcomed and cared about. The breakfast was good, something hot each day along with the regular waffels, bagles, pastries, fruit and cereal. I did not go down to the happy hour (complimentary beer and wine) or supper, but when I happened to go by, it looked like folks were having a nice time. I would recommend this hotel to anyone and if I find myself put out of my home again, I would stay again. My neighbor spent a week at this property too while they had the same work done and their experience was as good as mine.
5 out of 5
Recommended
for Couples
by Robertfrom Franklin

Good Place

Posted Jan 11, 2015 on Hotels.com
Very nice place. Good food.
5 out of 5
Recommended
for Families
by Jamesfrom Wash. DC

Great Hotel

Posted Jan 8, 2015 on Hotels.com
Great hotel. Rooms very spacious and staff was pleasant and helpful.
5 out of 5
Recommended
for Couples
by Brittany

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
3 out of 5
Recommended
for Personal Event
by Cherica

This traveler left a rating score only Posted Jan 2, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nc

Always a great place to stay

Posted Dec 25, 2014
I spent the night because I was picking my daughter up at the airport in the middle of the night. I always feel safe here. It is great having the extra space because I am an early morning riser but my kids are not. The room, the bed, the hotel is completely comfortable and home like. I always enjoy being here
3 out of 5
Recommended
for Families
by Melissafrom Wilmington

Great location, rooms need updated

Posted Dec 16, 2014 on Hotels.com
Hotel is in a great location and staff were nice. However, requested 2 beds were not available which made it difficult for 5 people. Would recommend calling hotel well in advance to verify any bed, or other, requests. Bathroom light needed fixed and toilet was starting to come out of floor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Great Raleigh getaway

Posted Nov 24, 2014
I love having the extra space when spending a weekend away from home. The check in was quick and painless. The breakfast includes alot of choices, and the eating space is constantly being cleaned. I really enjoy staying here. The bed is very comfortable. The showers are hot. The whole living space is well designed. The staff are pleasant, friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom RALEIGH

CELEBRATING MY RELATIVES 50TH BIRTHDAY

Posted Nov 17, 2014
Pros: EVERYTHING....
Cons: NOTHING IT'S NOT BROKE...DON'T TRY TO FIX IT
Location: EXCELLENT LOCATION.
AWESOME EXPERIENCE...THE STAFF WAS OVERLY ACCOMIDATING, WE INVITED SOME SPECIAL FAMILY MEMBER OUT TO THE HOTEL TO EAT A PARTICULAR DINNER THAT THE BIRTHDAY GIRL HAD REQUESTED TO HAVE SERVED.....UPON CHECK IN THE STAFF MEMBER RICKY SHOWED ME WHERE IN THE LOBBY AREA WE COULD SET UP FOR THE DINNER....& DIDN'T MAKE US FEEL THAT IT WAS A PROBLEM TO MAKE THIS REQUEST.....BEING ABLE TO HAVE THE DINNER AS A FAMILY AT THE HOTEL MADE IT SPECIAL...