Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NC

24/7 Starbucks :)

Posted Nov 5, 2014
Pros: Starbucks, decor, staff friendliness
Cons: More fruit at the breakfast bar, but otherwise nice selection
Location: Seemed to be centrally located, although I stayed for business so I didn't really sight-see. Lots of restaurants and fast food close by.
My experience at this hotel was great. All facilities looked newly renovated and modern, whether they have been or not, and everything was in nice, clean condition. I was very pleased to find out they offer a 24/7 Starbucks (they can make the holiday flavors too). My room was spacious and clean, with nice decoration - not your typical hotel room. All staff that I came into contact with were very friendly. Upon check-in I was given a quick tour of the lobby and other facilities. I would definitely book here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Love room layout

Posted Oct 20, 2014
Only stayed one night. Room layout is very useful. Reception staff very accommodating and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff was welcoming, room temperature not so much

Posted Oct 15, 2014
Pros: The size of the room was good. The staff was super welcoming at check in.
Cons: We could not regulate the temperature in the room at all. When the breakfast ended, it was abruptly over. No more coffee -- game over.
Location: The cool outdoor and restaurant shopping area was not far at all.
We were two moms and their daughters in the middle of college tours. We were just in town for a night and found the location to be pretty good. We knew nothing about Raleigh. The check in staff was very kind and chatty. There seemed to be two girls in training.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mclean, va

Great hotel

Posted Oct 12, 2014
Pros: Rooms are big
Cons: Gym could be improved by adding some weights
Location: Did not travel out too much
The rooms are spacious and their staff is extremely helpful. Also the breakfast is welcome- did not realize it was included.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Quick Trip

Posted Sep 30, 2014
Pros: location
Cons: I think the beds need improving
Location: The location was close to downtown Raleigh and losts of places to eat and shop.
This hotel is nice however the beds are uncomfortable. The room was decorated nicely. The staff was awesome as the check in and check out process was super fast.
3 out of 5
by A verified travelerfrom Boston MA

Great location an staff but hotel needs work

Posted Sep 28, 2014
Pros: Staff was very friendly and helpful. Breakfast was very good with lots of variety available in the lobby everyday.
Cons: General cleanliness of the hotel was lower than expected for a Hyatt. Rugs needed to be cleaned/washed and they had burn holes. The bed was too soft
Location: Location was excellent close to highway, airport, restaurants, and shopping.
Central location close to airport, highway, shopping and restaurants. Staff was very friendly and helpful. Breakfast was very good with lots of variety available in the lobby everyday. General cleanliness of the hotel was lower than expected for a Hyatt. Rugs needed to be cleaned/washed and they had burn holes. The bed was very soft but I never asked to change the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place. Staff is excellent.

Posted Sep 15, 2014
Location: Went to Raliegh for Farmaid!
This was the first time I stayed at a Hyatt and was very pleased! Nice bar in the lobby.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom f

My kids love this hotel

Posted Aug 30, 2014
Good for family to stay. Clean and quite. My kids liked it.
3 out of 5
Recommended
by Suefrom Cleveland Ohio

convenient location

Posted Aug 25, 2014 on Hotels.com
The room was clean but there were questionable stains on the couch and the couch was rather tattered and worn. The carpeting did not look to be that clean either. The beds were comfortable and the bathroom was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly people, mediocre breakfast, not much of a

Posted Aug 25, 2014
The Raleigh Midtown Hyatt hotel was a very nice facility. The rooms were very spacious with a refrigerator. Everyone at the hotel was very nice and accommodative. The free breakfast was no great meal. The fruit tasted like it was canned. The name Midtown location was not really in walking distance to anything.