Lobby lounge

Reviews of Marriott Raleigh Durham Research Triangle Park

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 732 reviews" "
Rating 8 - Good. 177 out of 732 reviews" "
Rating 6 - Okay. 38 out of 732 reviews" "
Rating 4 - Poor. 34 out of 732 reviews" "
Rating 2 - Terrible. 20 out of 732 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Demetries

Liked: Cleanliness, staff & service, amenities
During my first stay, the staff were punctual and friendly from start to finish. Check-in was easy my room was in excellent clean condition. I enjoyed the king-size bed, and most certainly enjoyed the bathroom and the shower.
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariott was in excellent condition. Staff was very attentive and helpful.
Stayed 2 nights in Dec 2023

4/10 Poor

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Mikias

Stayed 1 night in Dec 2023

10/10 Excellent

Dwayne

Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2023

10/10 Excellent

Austin

Stayed 2 nights in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Adam

Traveled with family and small children, Business traveler
Liked: Staff & service
AC noice did not let us sleep, too noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Darius, Washington

Stayed 4 nights in Nov 2023

10/10 Excellent

Avis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Would recommend that you stay here.
Stayed 1 night in Nov 2023

2/10 Terrible

Candice

Stayed 1 night in Nov 2023

10/10 Excellent

Halry

Stayed 1 night in Nov 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Terrible internet.
Great hotel. Terrible internet. I supposedly got the high speed with my Hilton Honors but it was very inconsistent. Made business take 2x as long. Quite frustrating.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bilen

Liked: Amenities
The front desk staff were stellar and we felt very taken care of.
Stayed 1 night in Nov 2023

10/10 Excellent

JoVone

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Maurice, Sunrise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jillian

Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah the bartender makes the best drinks and she was really sweet
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Traveled with partner
the elevator smelled of urine, visible handprints on wooden bathroom door. Food from the previous guest was still on the floor along with toenail clippings. Trash was piled up outside of doors from Saturday until we checked out Sunday. At this day in time, I’m just lucky there weren’t bugs.
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness
Literal roach motel. The staff was sweet and apologetic, but I got a room on the first floor close to the kitchen and found a roach in the room. I asked for a new room as far away as possible and was given one on the 6th floor, but immediately found another roach behind the bathroom door. Again, the staff was mortified and did what they could, but I moved hotels.

10/10 Excellent

ShaDonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service.
Stayed 1 night in Oct 2023

8/10 Good

YINAN

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I could hear the people in the room next door and hallway. So if light sleep that could be issue.
Stayed 2 nights in Oct 2023

4/10 Poor

CYNTHIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No housekeeping services. Had to call fir towels twice
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot for a weekend stay
Nice, comfortable stay with a classy lobby
Stayed 1 night in Sep 2023

10/10 Excellent

Saroja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My problem with the room
The only problem I had, which really wasn't a problem, was that my room was on the first floor.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds and spacious.
Really comfortable hotel. Had a very nice bed, room and fully remodeled inside. Nice decor and pretty easy to find location. The pool and hot tub were very nice perks. It would have been nice to have coffee for guests and water in the lobby and the shuttle going to downtown.
Stayed 2 nights in Sep 2023

10/10 Excellent

Monroe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 2 nights in Sep 2023
Response from A Hall, FOM on Sep 24, 2023
Dear Monroe, Thank you for staying at our hotel. We appreciate your feedback, and I will share it with your team. We pride ourselves on being clean and friendly. Please revisit us soon. Have a great day!

6/10 Okay

Alonzo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average at best
Hotel is convenient to airport Some eating choices not too far but you'll ned a car Disappointing TV, analog with no streaming choice like other Marriotts have Shuttle only for airline employees I don't understand that Overall very average which is below usual Marriott standards
Stayed 2 nights in Sep 2023
Response from A Hall, FOM on Sep 24, 2023
Dear Alonzo, Thank you for your feedback. I will share it with my team. I sincerely apologize for the issues you experienced. I will use this feedback to prevent issues of this nature from occurring in the future. Have a great day!

8/10 Good

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from A Hall, FOM on Sep 24, 2023
Dear Nathaniel, Thank you for staying at our hotel. We appreciate your feedback, and I will share it with your team. We pride ourselves on being clean and friendly. Please revisit us soon. Have a great day!

10/10 Excellent

Valentina

Stayed 1 night in Sep 2023
Response from Bill C on Sep 11, 2023
Dear Valentina,Thank you for your feedback. I am glad you loved your stay with us. We have the cleanest and friendliest hotel in town. We look forward to your next visit.Sincerely,Bill CGeneral Manager

8/10 Good

Dolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2023
Response from Bill C on Sep 5, 2023
Dear Dolly,Thank you for your feedback. I am glad you liked your stay with us. We have the cleanest and friendliest hotel in town. We look forward to your next visit.Sincerely,Bill CGeneral Manager

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2023
Response from A Hall, FOM on Sep 24, 2023
Dear Rebecca, Thank you for staying at our hotel. We appreciate your feedback, and I will share it with your team. We pride ourselves on being clean and friendly. Please revisit us soon. Have a great day!

10/10 Excellent

Ralnah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and staff is SUPER FRIENDLY.
Stayed 1 night in Sep 2023
Response from Bill C on Sep 4, 2023
Dear Ralnah,Thank you for your feedback. I am glad you loved your stay with us. We have the cleanest and friendliest hotel in town. We look forward to your next visit.Sincerely,Bill CGeneral Manager

10/10 Excellent

David, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Bill C on Sep 4, 2023
Dear David,Thank you for your feedback. I am glad you liked your stay with us. We have the cleanest and friendliest hotel in town. We look forward to your next visit.Sincerely,Bill CGeneral Manager

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. It’s close to the airport, it’s very clean, and the staff is great
Stayed 1 night in Sep 2023
Response from Bill C on Sep 4, 2023
Dear Daryl,Thank you for your feedback. I am glad you liked your stay with us. We have the cleanest and friendliest hotel in town. We are located just a few miles from the airport. We look forward to your next visit.Sincerely,Bill CGeneral Manager

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly staff!
Stayed 2 nights in Aug 2023
Response from Laronte B, AGM on Sep 1, 2023
Dear David, Thank you for your feedback and for staying at our hotel. We pride ourselves on being clean and friendly. Please revisit us again soon. Have a great day!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good location and the hotel is nice, well maintained and clean. I want to recognize the staff who were extremely helpful. I forgot my phone charger and Corey lent me her personal charger and saved me! I am very grateful. I would also recommend to the hotel that they stock phone chargers as it is a very common need.
Stayed 1 night in Aug 2023
Response from Bill C on Sep 4, 2023
Dear Kate,Thank you for your feedback. I am glad you liked your stay with us. We have the cleanest and friendliest hotel in town. Our staff service is what really sets us apart. We look forward to your next visit.Sincerely,Bill CGeneral Manager

8/10 Good

Labonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, I booked the vacation because my son is going back to school, and he enjoyed everything there.
Stayed 1 night in Aug 2023
Response from Laronte Bryant, AGM on Aug 28, 2023
Dear Labonne, Thank you for staying at our hotel. We appreciate your feedback, and I will share it with your team. We pride ourselves on being clean and friendly. Please revisit us soon. Have a great day!

8/10 Good

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
We had a nice stay at the hotel. Great location. Friendly staff. Excellent bar service.
Stayed 4 nights in Aug 2023
Response from Laronte Bryant, AGM on Aug 28, 2023
Dear Erin, Thank you for staying at our hotel. We appreciate your feedback, and I will share it with your team. We pride ourselves on being clean and friendly. Please revisit us soon. Have a great day!

10/10 Excellent

Adama

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really clean and pretty
Stayed 1 night in Aug 2023
Response from Laronte B, AGM on Aug 21, 2023
Dear Adama, Thank you for staying at our hotel and for your feedback. I have shared your comments with my team. We pride ourselves on being clean and friendly. Have a great day!

10/10 Excellent

Angelique

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for a reasonable price
Stayed 1 night in Aug 2023
Response from Laronte B, AGM on Aug 21, 2023
Dear Angelique, Thank you for staying at our hotel and for your feedback. I have shared your comments with my team. We pride ourselves on being clean, friendly and affordable. Have a great day!

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early when we arrived. The staff provided a list of popular resturants. The hotel was beautifully decorated.
Stayed 1 night in Aug 2023
Response from Laronte B, AGM on Aug 21, 2023
Dear Yvette, Thank you for staying at our hotel and for your feedback. I have shared your comments with my team. We pride ourselves on being clean and friendly. Have a great day!

2/10 Terrible

John

Stayed 1 night in Aug 2023
Response from Laronte B, AGM on Aug 17, 2023
Dear John, Thank you for your feedback. I will share your rating with my team. Can you please provide additional feedback? Have a great day!

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Laronte B, AGM on Aug 16, 2023
Dear Kristine, Thank you for your feedback. I will share your review with my team. Please revisit us again. Have a great day!

10/10 Excellent

Sanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
We loved the ease of checking in and being able to check out at noon. Loved the pool and the general ambience of the hotel. The position was perfect. Loved our stay.
Stayed 1 night in Jul 2023
Response from Laronte B, Assistant General Manager on Aug 4, 2023
Dear Sanette, Thank you for staying at our hotel and providing feedback. We pride ourselves on being clean and friendly. We hope that you revisit us soon. Have a great day!