Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good accommodations; friendly staff

Posted Jul 20, 2015
One problem: Finding the hotel was not easy as the sign was very small and had no lighting. We passed it and had to turn back around.
Comment from Hotel Management
Jul 23, 2015 by Bill C, Hotel Management
Dear Valued Guest, Thank you for your feedback, without honest feedback we cannot improve. Please accept my apologies for the road signage. We just re-painted the sign this week to help it stand out more. Additionally, we will add a solar light on it by the end of the month. Theses two things should help the sign stand out. We look forward to your next visit. Sincerely, Bill C General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice place with good service.

Posted May 21, 2015
People accommodating and pleasant. Rooms are clean and food good. Extra plus if the shuttle service from airport hotel --it also takes you to work in the am at schedule times. Great value!
Comment from Hotel Management
May 26, 2015 by Bill C, Hotel Management
Dear Valued Guest, Thank you for your feedback. We have the cleanest and friendliest hotel in town. We have outstanding food as well. We offer a breakfast buffet in the morning in addition to the menu. We are conveniently located right off I40, close to 540 and just 5 miles from the airport. We are located in the Research Triangle Park and offer shuttle service within 5 miles of the hotel. This allows for us to take guests to many businesses in the Park. We look forward to your next visit. Sincerely, Bill C General Manager
4 out of 5
Recommended
for Business Travelers
by Niels-Henrik

Posted Apr 30, 2015 on Hotels
Comment from Hotel Management
Jul 18, 2015 by Bill, Hotel Management
Dear Kommentar, Thank you for the 4 star rating. Sincerely, Bill C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
It would have been better if they would've gotten my reservation right.
Comment from Hotel Management
Apr 30, 2015 by Bill C, Hotel Management
Dear Valued Guest, Thank you for your feedback and 4 star rating. Sincerely, Bill C General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Medical stay weekend

Posted Apr 24, 2015
Pros: Rooms modern and updated
Location: RTP business environment and closeness to I-40.
Felt safe in hotel coming in late at night Tom hospital. Room clean, comfortable and hotel amenities nice.
Comment from Hotel Management
Apr 27, 2015 by Bill, Hotel Management
Dear Valued Guest, Thank you for your feedback. We have a great safe location right off I40. The grounds are well lit and we have Security at night. We are also close to 540 and just 5 miles from the airport. Our clean and comfortable rooms are modern with all the amenities you would expect from a Marriott hotel. We look forward to your next visit. Sincerely, Bill C General Manager
5 out of 5
Recommended
for Families
by David from Morganton NC

Tip Top

Posted Apr 22, 2015 on Hotels
We were impressed with our room which was room 559 and I would highly recommend this hotel. Service was tip top, the room was tip top, the beds were tip top, the tv is bigger than other hotels, bathroom has nice tile with a large tub and high shower head, and most of all the temperature is easily controlled with a thermostat on the wall for better comfort. We were in town to visit NCSSM for our daughter class of 2017 and our hotel was great. Thanks Marriott
Comment from Hotel Management
Jun 27, 2015 by Bill, Hotel Management
Dear David, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our rooms are spacious with 42" High Definition TV's and a great adjustable shower head. It is great to hear you enjoyed your stay. We look forward to your next visit. Sincerely, Bill C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Mar 11, 2015
Stayed here three nights while visiting my niece at UNC. Other than that the ice machine was not working, no complaints. Quality Marriott location.
Comment from Hotel Management
Mar 12, 2015 by Bill C, Hotel Management
Dear Valued Guest, Thank you for your feedback. I have had my Chief Engineer check the ice machines on all floors and none were found not working. A couple of them are tricky to operate, I am truly sorry. We have a great location right off I40, close to 540 and 5 miles from the airport. We look forward to your next visit. Sincerely, Bill C General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

noisy heater/good room service

Posted Mar 3, 2015 on Hotels
We were there due to power outage. The heater in the room made so much noise cutting on and off that it was hard to get sleep and stay asleep. We reported this about a.m. but could not change rooms according to front desk staff. We recorded the sound of the heater. We were given a small discount on the cost of the room after both my husband and I reported this as we checked out. Breakfast was good but we had to get it reheated. Server who brought it and the one who heated it were both great
Comment from Hotel Management
May 16, 2015 by Bill, Hotel Management
Dear Valued Guest, Thank you for your feedback, without honest feedback we can not improve. You indicated in your review that your experience was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. Sincerely, Bill C General Manager
4 out of 5
Recommended
for Business Travelers
by Paul from Pittsburgh

A nice place, though isolated

Posted Jan 11, 2015 on Hotels
This is a really nice hotel but it is in the middle of a ghost town. Well, not really a ghost town, but a business park so there is nothing around it and it is not close to much of anything. Still, the hotel is nice, safe, quiet and very clean.
Comment from Hotel Management
Mar 21, 2015 by Bill, Hotel Management
Dear Paul, Thank you for your feedback. We have the cleanest and friendliest hotel in town. We are located right off I40 close to 540 and five miles from the airport. There are restaurants less than a mile from the hotel and a super walmart less than 3 miles from the hotel. We also offer a complimentary shuttle to the airport and to local businesses. We look forward to your next visit. Sincerely, Bill C General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 18, 2014 on Hotels
Comment from Hotel Management
Jan 31, 2015 by Bill, Hotel Management
Dear Valued Guest, Thank you for the 4 star rating. We look forward to your next visit. Sincerely, Bill C General Manager