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Reviews of Quality Inn & Suites Creedmor - Butner

2.5 out of 5
Quality Inn & Suites Creedmor - Butner
2575 W Lyon Station Rd, Creedmoor, NC

Reviews

7.4

Good

Rating 10 - Excellent. 106 out of 347 reviews" "
Rating 8 - Good. 108 out of 347 reviews" "
Rating 6 - Okay. 61 out of 347 reviews" "
Rating 4 - Poor. 40 out of 347 reviews" "
Rating 2 - Terrible. 32 out of 347 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly

Disliked: Property conditions & facilities
No elevator to second floor. Didn’t clean my room on Sunday. Limited breakfast items. No vending for snacks. Staff difficult to understand. Lobby had bad odor. When tried to call front desk several times, nobody picked up. Will not use again.
Stayed 3 nights in Apr 2024

6/10 Okay

Hayesook

Traveled with partner
Disliked: Property conditions & facilities
The location was good and easy to find. It was too noisy for me to stay again.
Stayed 1 night in Apr 2024

2/10 Terrible

Durell

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place had roaches and the room wasn’t properly cleaned. -1000/10
Stayed 1 night in Apr 2024

6/10 Okay

Katherine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok for an overnight stay. The beds sheets were clean. The property needs a good cleaning.
Stayed 1 night in Apr 2024

6/10 Okay

Renee

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

VIMAL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Plastic electrical pipe exposed from wall to wall in bathroom hanging freely with no support. It powers the smoke detector… Exposed light fixture above the shower. Had 3 spiders I had to kill in my room. Dust, chipped paint, bathroom door leaned so bad it stayed open. Frame was painted over so many times it wouldn’t shut. You can hear everyone around you. Would never stay here again. You couldn’t pay me.
Stayed 1 night in Mar 2024

4/10 Poor

Samantha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Housekeeping never came, “breakfast” was disgusting, front desk staff was rude.
Stayed 3 nights in Feb 2024

8/10 Good

Jessica

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Highly Recommend
Very clean, convenient location & the friendliest staff I’ve dealt with in 6 months of travel. Being so cost effective was icing on the cake. Will definitely stay here should work take me to the Creedmoor area again.
Stayed 1 night in Jan 2024

8/10 Good

Brittni

Traveled with partner
Liked: Cleanliness, staff & service, amenities

2/10 Terrible

Robin

Disliked: Staff & service
Poor Service
Checked in at 4pm on 1/19 the attendant wasn't very friendly or receptive not much in way of customer service. After unpacking found the room had no hot water. Notified the attendant instead of looking for accommodations she gave me keys to check 3 additional rooms and they all had the same problem. The 4th room at the far end of property had operating hot water. I found this to be very unacceptable that I the customer had to do the leg work and find my own room I the customer had to find suitable accommodations. The attendant did contact a manager to inform of the issue of no hot water Checked out on 1/21 asked attendant for compensation for my troubles she exhibit very little interest or knowledge of procedures. She called manager Solanki and the manager told her she would look into the matter tomorrow and contact me Also was charged more than my original room. Quoted and paid $172.00 including taxes charged $222.00 Unacceptable
Stayed 2 nights in Jan 2024

2/10 Terrible

Josephine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
We didn’t get our room cleaned even after we requested it.The breakfast was cold I didn’t understand why they had a sign saying fresh and hot if the eggs sausage and biscuits were frozen, they didn’t have any butter for the toast or the waffles.tables were dirty and bathroom was never cleaned the front guy was always on his phone with ear phones on just bad service
Stayed 4 nights in Jan 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

kersha

Business traveler
Stayed 1 night in Jan 2024

6/10 Okay

Deanne

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Michellie

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Montez

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 1 night in Jan 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok.
This hotel was decent as you pay for what you get so wasn’t expecting anything grand. There was not any electrical outlets in the bathroom to dry my hair, only one outlet by the bed besides one for tv. It smelled like weed but that’s not on the hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and Shady
Terrible! The room was filthy and smelled like weed. The remote control had the batteries taped on and you had to scroll a 100 channels to get back in English. The microwave was missing a knob. The microwave, fridge, and mirror all had smudges on them. Dirty! The bathroom door trim had splashes of old spilled drink and foods. If you walked on carpet in socks, your socks turned black! They make you pay a 50 dollar security deposit that you are suppose to get back after housekeeping inspects rooms, but I havent received mine back yet. The breakfast was nasty! They had a small, cheese omelet made with some type of fake cheese that tasted nasty. The sausage link things tasted funky too. I just ate cereal. They put people beside us who were slamming their door all night and outside our window talking loudly. They were apparently moving things around in their room and hitting walls until about 9pm. Then finally, we could go to sleep and get up at 4am. Would not recommend unless you are desperate and need to sleep immediately. Not promising you'll get sleep neither!
Stayed 1 night in Dec 2023

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Deanne

Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Doris Davis

Stayed 1 night in Dec 2023

10/10 Excellent

Brittni

Stayed 1 night in Dec 2023

8/10 Good

Deanne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

4/10 Poor

Mahesh

Stayed 1 night in Dec 2023

10/10 Excellent

Brittni

Stayed 2 nights in Dec 2023

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Jason

Meh
Stayed 1 night in Dec 2023

8/10 Good

Robert, FPO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Raegan

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Karina Garcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how easy is to park in front of my room I believe people don’t sleep because it was noisy, cleaning was good check in was fast even though I stay for one night it was okay
Stayed 1 night in Nov 2023

4/10 Poor

Byron

Stayed 1 night in Nov 2023

8/10 Good

Ernest

Traveled with partner
Liked: Cleanliness, staff & service
The heater was very noisy and kept cycling on and off. Okay for a short visit, but if I had to stay longer, would have to request another room.
Stayed 2 nights in Nov 2023

4/10 Poor

Byron

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2023

8/10 Good

Kimberly

Liked: Staff & service
Staff friendly & room comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Myra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Timothy

Stayed 1 night in Oct 2023

8/10 Good

TABITHA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Oct 2023

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Fire alarm went off two mornings in a row.My handle on toilet didn't work good, so toilet woudn't flush good (it did get fixed).They could not find reservations when I got there.Which had been made since August.Had to call Expedia and get it fixed after traveling 12 hours.The bed and bathroom where clean.That was a plus.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lillian

Very friendly staff!
Stayed 1 night in Sep 2023

8/10 Good

Alicia

Liked: Staff & service
Stayed 2 nights in Sep 2023

4/10 Poor

Sydney

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Wendy

Business traveler
Liked: Amenities
Clean and safe
Stayed 1 night in Sep 2023