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Reviews of The Carolina Inn, a Destination by Hyatt Hotel

4.5 out of 5
The Carolina Inn, a Destination by Hyatt Hotel
211 Pittsboro Street, Chapel Hill, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1001 reviews" "
Rating 8 - Good. 131 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property!
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit UNC Chapel Hill- easy walk to the campus and Franklin street, where the restaurants are. Room was clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful, old world charm. Could be a little more tidy and clean. After checking in, empty coke bottle from last occupants between the bed and chair next to the window. By no means unkept.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carolina Inn is a very attractive hotel--beautiful architecture and lovely interior design. From the bellman to the servers in the restaurant--all staff are courteous, knowledgeable and professional. Our room was very clean, spacious and comfortable--the mattresses, pillows and sheets and bedding were superior.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay and all the staff members we encountered were friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! I always love staying here. Staff is friendly and accommodating. I was able to check in early and received an upgraded room!
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The people are amazing & super kind!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the excellent staff from the front desk to Crossroads Restaurant and bar !
Stayed 3 nights in Mar 2024

10/10 Excellent

Julian, Newport News

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of this property is wonderful, particularly the history, character and pleasant attitude of the welcoming employees. A fabulous place to spend time, and in a delightful city.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and beautiful inn right in the heart of Chapel Hill. Convenient to restaurants and shopping. Will definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Quay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carolina Inn is the perfect place to stay in Chapel Hill! Beautifully updated but still full of historic charm. Great on site restaurant and also a grab and go coffee area. The location is ideal… convenient to town and university but tucked away on a quiet street. We also received impeccable service from front desk, house keeping and valet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel, when visiting our UNC student. It’s right across campus, has great parking, courteous & helpful staff, is very clean & decorated beautifully. We really enjoyed it and will be sure to return again & again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Dillon

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Carolina Inn. The rooms were so comfortable, the beds superb, and the dining restaurant was delicious. Our waiter had great suggestions. The grounds are beautiful, and we loved the ability to walk to campus or Franklin Street. It’s a treat for our family to stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious and immaculate right on campus and hlf mile walk to Franklin St
Stayed 1 night in Dec 2023

10/10 Excellent

scottow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history on site. Our room was too dark with only one tunnel like window and no overhead lighting.
Stayed 4 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023

10/10 Excellent

Rosibel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic place to stay in historic Chapel Hill. The place is gorgeous and after a very long drive from Florida to New Jersey, we had a stop in NC. Glad we chose this place. The restaurant/ bar was very nice and the staff are very friendly. The only suggestion is that I’m not a coffee drinker, so only having a Nespresso in the room, without an option for hot water was a bit disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert C

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accomodating to my check in desires. Staff was very polite, and friendly
Stayed 1 night in Nov 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Elsabe

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze!
Stayed 1 night in Nov 2023

10/10 Excellent

Shen

Liked: Cleanliness, property conditions & facilities, room comfort
Best in Chapel Hill!
Fantastic and friendly service from arrival to departure! Everything about our stay was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Lana

Stayed 1 night in Oct 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Amenities
Loved everything about this stay!!
Stayed 1 night in Oct 2023

10/10 Excellent

olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the place reminded me of a sophisticated Country Club.
Stayed 1 night in Oct 2023

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, lovely property
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a wonderful place. Thank you Ellie for printing out my parking pass i forgot to print at home!
Stayed 2 nights in Sep 2023

10/10 Excellent

larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but a first class facility in all respects!!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carolina Inn enjoys a well-deserved reputation for excellence, and I was pleased to partake of its storied pleasures during my stay.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Having a fabulous time staying at the Carolina Inn. Perfectly located on campus. Beautiful accommodations and very friendly staff. Highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Stayed 1 night in Jul 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Jul 2023

10/10 Excellent

Richard, Greensboro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a classic Chapel Hill hotel. We always love our stay here! Beautiful rooms and lobby! The front porch is always a great place for an evening cocktail! Recent updates look great!
Stayed 1 night in Jun 2023