Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Location: Museums, restaurants, bars, shopping.
Wonderful. Real class. Breakfast was excellent, beautiful accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler

As nice of a hotel as you could find in any city

Posted Dec 8, 2014
This is the fourth time that we have stayed at the Franklin, and each time it has been a 5 Star experience. The staff is very pleasant and attentive, and the rooms are modern and comfortable. The Franklin is the place to stay in Chapel Hill!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield, Mo.

Chapel Hill Charmer

Posted Oct 30, 2014
Great location, especially if you want to be in downtown Chapel Hill. Steps away from the hotel are a number of excellent restaurants. Lantern, Elaine's and the Mediterranean Deli with its fabulous side dishes. Fit and finish of the rooms was first rate and a better than expected breakfast is included in the room rate. Overall, a very good experience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte

Great location, thin walls

Posted Oct 27, 2014
Pros: Large, nicely appointed room. Great bed, mattress. pillows.
Cons: Soundproofing! I could have joined in to the conversation in the next room.
Location: The Crunkleton is just across the street.
Wonderful greeting. Room keys didn't work first time but that's ok.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to everything

Posted Oct 24, 2014
Very nice, I will stay again. Breakfast was very good, the room was a nice size.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with parking and breakfast included

Posted Oct 23, 2014
Great location. I have stayed in fancier places but for a college town hotel this was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Awesome location. Great breakfast. Well appointed. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Our favorite place to stay in Chapel Hill

Posted Sep 20, 2014
Pros: It is not too big and in a great location. Rooms are nice and comfortable. Breakfast was delicious!
Location: Easy walk to UNC campus or to all the shops, restaurants, etc on Franklin Street.
This was our third stay at the The Franklin. It is a quiet hotel even though it is on busy Franklin Street. Sheltered parking is free. A full, delicious breakfast was included in our stay. The bed was very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in middle of the action in Chapel Hill

Posted Sep 14, 2014
Nice option for downtown Chapel Hill. Free cook-to-order breakfast was really great! Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in the heart of Chapel Hill

Posted Sep 8, 2014
Pros: Staff, room, breakfast, location.
This is a beautiful hotel, right in the heart of Chapel Hill. The staff is so friendly and helpful, and the hotel is beautiful. Our room was lovely…spacious, beautifully appointed and the bathrooms were spacious. Our room included a wonderful sit down breakfast each morning. We were there during a very hot and humid weekend and the air conditioning was wonderful. Our daughter and her husband just moved to Chapel Hill and we will stay here each time we visit.